Proton Service Advisor

5 days ago


Segambut, Malaysia Proton Cahaya Segambut KL Full time 24,000 - 36,000 per year
  • Ascertains automotive problems and services by listening to customer's concerns, clarifying description of problems, conducting inspections, checking vehicle maintenance records & examining service schedules.
  • Prepares repair orders (RO) by describing symptoms, problem, and causes discovered, as well as repairs and service required, obtaining approval signatures, entering into service database.
  • Verifies service and warranty by examining records of Service Booklet & explaining provisions and exclusions.
  • Educate customers on preventative maintenance and recommend additional repairs.
  • Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates & repairs.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Language:

  • Bahasa (Preferred)

Work Location: In person


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