中文客服人员 Customer Service Executive

5 days ago


Nusajaya, Johor, Malaysia Startek Malaysia Full time

Work Schedule Options:

  • 5.5 Working Days

Working Hours (Rotational Shifts): 6 AM – 3 PM | 7 AM – 4 PM | 8 AM – 5 PM | 9 AM – 6 PM | 10 AM – 7 PM | 11 AM – 8 PM 12 PM – 9 PM | 1 PM – 10 PM | 2 PM – 11 PM | 3 PM – 12 AM | 4 PM – 1 AM | 5 PM – 2 AM | 10 PM – 7 AM

Responsibilities:
  • Handle inbound and outbound customer service calls or email/chat professionally
  • Assist customers with inquiries, complaints, and product-related issues
  • Update and manage customer data in the system
  • Resolve issues efficiently to ensure customer satisfaction
Requirements:
  • Minimum qualification: SPM/O-Level/UEC
  • Good communication skills in Mandarin (spoken and written)
  • Fresh graduates are encouraged to apply
Benefits:
  • EPF & SOCSO
  • Annual & Medical Leave
  • OT & Public Holiday Allowance
  • Supportive and Diverse Team Culture – We celebrate growth, teamwork, and diversity
  • Ongoing Training & Career Development – Rise from Executive to Manager with tailored programs
  • Internal Job Opportunities – Explore new roles within the company after 1 year
  • Quarterly Rewards & Recognition – Earn KPIs, bonuses, and well-deserved kudos
  • Free Shuttle Van – Get to work stress-free

Work Locations: Skudai, Taman U, Mutiara Rini, Lima Kedai, Rumah Iskandar Malaysia, Gelang Patah, Larkin, JBCC, Danga Bay, Perling, Tampoi, Paradigm Mall, Bukit Indah

We're looking for dedicated and passionate Customer Service Executives to join our growing team.

Apply now and start your journey with us



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