Customer Care Officer
1 week ago
About the Company:
全球领先的客户体验管理公司,支持80多个国家的顶级品牌。我们的使命是通过技术和数据提供个性化服务,同时为员工营造一个充满活力和支持性的工作环境,促进个人成长和职业发展。
职位亮点 Benefits:
- Competitive salary with Fixed allowances + Incentive
- Annual leave for better work-life balance + Additional RLs Entitlement
- Comprehensive medical coverage (outpatient & inpatient)
- 5-day work week with 2 rest days
- Strategic location near public transportation thru MRT & LRT / Monorail
- 无需经验,公司提供培训.
工作职责 Job Scope :
- Respond to customer inquiries via omnichannel.
- Resolve customer issues and provide accurate product or service information.
- Record customer feedback and escalate complex issues to the appropriate team when necessary.
- Accurately document customer interactions and follow up on unresolved cases.
要求 Requirements:
- 无需工作经验,但有客户服务经验者优先.
Non-experience talents are WELCOME as full products & system training are provided
-
Customer Service Officer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...
-
Customer Care Professional
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full time 40,000 - 80,000 per yearAmerican Express invites you to share your resume so you can be considered for future Customer Care Professional (English speaker) opportunities in the Kuala Lumpur office.Areas of opportunities may includeCommunication TechniquesTime managementEmotional MaturityAdaptabilityGoing the extra mile Responsibilities:Deliver world-class customer service, while...
-
Asia Care Coordinator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AM Healthcare Management Consulting Sdn. Bhd. Full timeAbout UsTeladoc Health (NYE: TDOC) is recognized as a global leader in whole-person virtual care offering comprehensive solutions in telehealth, expert medical opinion, behaviour health and preventative care services, serving over 100 million members across 175+ countries in 40+ languages.As Teladoc Health continues to increase its global reach and expand...
-
Customer Care/ App support
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full timeJob SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...
-
Customer Care Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Promatan Full timeWe are seeking an enthusiastic and results-driven Outbound Customer Care Executive to join our call centre team. The primary responsibility is to conduct surveys with customers to gauge satisfaction levels, gather valuable feedback, and help improve customer experience.Key Responsibilities:Conduct outbound calls to customers to collect feedback on their...
-
Customer Service Officer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Full time 30,000 - 60,000 per yearBy joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...
-
Customer Care Consultant
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia StarHub Full timeJob DescriptionThis role will be based in KLTo deliver superior customer service to all consumer in StarHub by providing general enquiry, billing and technical support for all StarHub services such as StarHub Mobile, Entertainment and Smart Life through the phone. Customers who contact StarHub may receive a survey asking them about their recent experience...
-
Customer Care Associate SG Market
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Ambition Group Malaysia Sdn Bhd Full timeRole OverviewWe are looking for motivated and customer-focused individuals to join our Client Care team supporting the Singapore market. This role handles inbound customer enquiries and provides service-to-sales support for banking products such as credit cards, personal loans, and digital banking services.If you enjoy talking to people, solving problems,...
-
Customer Experience Officer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full timeThe RoleComfort Works is looking for an enthusiastic and dedicated CX Officer to enhance our customer experiences for our global English-speaking markets. You will track all points of customer engagement, address customer queries, and identify ways to improve our customer services. This role is a fantastic opportunity to start your career in a dynamic and...
-
Customer Care Team Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full timeAre you driven, results-oriented and a team player?With 17,000+ customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and...