Sales Admin/Sales Coordinator
2 weeks ago
Job Title: Sales Coordinator
Location: Subang Jaya, Selangor
Industry: Japanese Trading Company
About the Company
Join a reputable Japanese trading company with a strong global presence and a commitment to excellence, quality, and customer satisfaction. We are seeking a Sales Coordinator who enjoys working in a dynamic, multicultural environment and is passionate about providing top-notch support to customers and sales teams.
This position offers the opportunity to work closely with both local and international teams, including our head office in Japan.
What You'll Do
Customer Relationship Management
- Build and maintain strong relationships with customers.
- Handle and resolve customer inquiries, complaints, and issues promptly and professionally.
Order & Delivery Coordination
- Input and verify customer orders in the system.
- Track and follow up on delivery schedules to ensure on-time shipment.
Sales Administration
- Manage all administrative processes, including sales orders, purchase orders, delivery orders, goods receipt, and invoicing.
- Ensure all documentation complies with internal procedures and standards.
Supplier & HQ Coordination
- Liaise and negotiate with suppliers, customers, and the Japan Head Office to ensure smooth purchasing and delivery operations.
- Communicate effectively across departments to ensure accurate and timely order fulfillment.
General Support
- Assist with ad hoc assignments and administrative duties as required by management.
- Provide proactive support to enhance the overall efficiency of the sales department.
Who We're Looking For
- Diploma or Degree in Business Administration, Marketing, or a related field.
- At least 2–3 years of experience in Sales Support or Sales Coordination.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Strong communication and interpersonal skills.
- Detail-oriented, organized, and able to multitask in a fast-paced environment.
- Experience working with Japanese clients or in a Japanese company environment is an added advantage.
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