Sales Coordinator

2 weeks ago

Subang Jaya Selangor, Malaysia FC-BIOS Sdn Bhd Full time 40,000 - 60,000 per year

POSITION: SALES COORDINATOR &ADMIN

Company Overview:

FC-BIOS SDN BHD is a life science company based in Kuala Lumpur. Founded in the year 1989, we have placed ourselves in the forefront of the scientific community by providing solutions and growing with our customers.

Making our debut in the market by offering filtration solutions - our company has grown to service customers in diagnostics, research, industrial and applied markets with our range of laboratory equipment, consumables and reagents. Our portfolio of brands includes products from Japan, France, Italy, USA and many more. Our main areas of expertise can be split into the following categories - Life Science & Cell Culture, Food Safety & Microbiology, Biobanking & Cryogenics, Cold Chain Solutions, Laboratory Plasticwares, Transplant Diagnostics and Occupational, Safety & Environment.

With over 30 years of experience and support from our dedicated team – FC-BIOS SDN BHD strives to provide total solutions tailored specifically for our customer in the countless markets they represent.

Job Responsibilities:

  1. Provide comprehensive administrative and operational support to the Sales team to ensure smooth and efficient day-to-day functions.
  2. Handle incoming service inquiries via telephone and email, ensuring timely, professional, and customer-focused responses.
  3. Accurately prepare and process sales documents, including quotations, sales orders, delivery orders (DO), and invoices, in accordance with company procedures and timelines.
  4. Maintain a systematic and well-organized filing system for all sales-related documents to ensure easy retrieval and compliance with record-keeping requirements.
  5. Assist the Sales team with client follow-ups, particularly for outstanding payments, to support timely debt collection and maintain healthy receivables.
  6. Collaborate with internal departments such as logistics, finance, and sales team to ensure alignment and efficient order fulfillment.
  7. Assist the receptionist with handling incoming and outgoing correspondence when required.
  8. Perform other administrative or coordination tasks as assigned, contributing to the overall efficiency and success of the sales department.

What We Offer

  1. Supportive Team Culture: Thrive in a collaborative work environment that values teamwork, positivity, and growth.
  2. On Job Training: Training provided to help you grow in a role that values learning and teamwork
  3. Comprehensive Medical Insurance: Company Group Medical Insurance & Group Personal Accident Insurance.

Job Requirements:

  • Diploma in Business Administration, or equivalent qualifications.
  • Minimum 3 years of relevant experience in customer service or administrative roles is preferred.
  • Proficient in English and Bahasa Malaysia (spoken and written); the ability to communicate in Mandarin is an added advantage.
  • Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and experience with database management systems.
  • Displays a positive attitude, strong sense of responsibility, and eagerness to learn and grow professionally.
  • Able to work independently with minimal supervision, while also being an effective team player in a fast-paced, dynamic environment.

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