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Shop & Online Sales

2 weeks ago

Penang, Malaysia Private Advertiser Full time 40,000 - 60,000 per year

We at Malaysia are looking for a creative, passionate, and results-oriented shop & online worker for jewellery to join our expanding team. This role focuses on managing and growing our brand presence across social media and e-commerce platforms (Shopee, Lazada, TikTok Shop) to drive engagement, sales, and business growth.

Key Responsibilities:

  • Sales & Strategy:

  • Develop and execute online sales strategies to drive revenue growth.

  • Identify new opportunities and propose innovative sales initiatives.
  • Manage and optimize online sales channels, such as e-commerce platforms and marketplaces.

  • Customer Engagement:

  • Respond to online customer inquiries promptly and professionally.

  • Build and maintain strong customer relationships through online interaction.
  • Provide excellent customer service and resolve issues to enhance customer satisfaction.

  • Marketing & Outreach:

  • Conduct online marketing campaigns and advertising to drive sales.

  • Utilize social media, email, and other digital tools to reach potential customers.

  • Performance & Analysis:

  • Track, report, and analyze sales performance to identify areas for improvement.

  • Stay informed about industry trends, market conditions, and competitor activities.

Required Skills:

  • Strong communication and interpersonal skills for online customer interaction.
  • Proficiency with e-commerce platforms and digital marketing tools.
  • Analytical and data-driven approach to sales strategy and performance.
  • Product knowledge and the ability to articulate value to customers.

  • Minimum Qualification(s):

  • Minimum SPM or above with 3-5 years of experience in Internet companies, brand companies, or agencies