customer service

Job ResponsibilitiesLead and manage the Customer Service team to deliver excellent customer experience.Monitor team performance and establish KPIs to maintain a high level of customer satisfaction.Handle customer complaints or issues professionally and ensure prompt resolution.Develop and implement strategies to improve customer service processes and...

Key Responsibilities (Service Advisor - Aftersales):1. Sales Performance & Smart SellingAchieve sales, throughput, and focus product targets using effective selling strategies.Promote additional services where appropriate to increase revenue and meet branch targets.2. Customer Satisfaction & CommunicationEnhance customer satisfaction by listening attentively...

Key Responsibilities:1. Sales Performance & Smart SellingAchieve sales, throughput, and focus product targets using effective selling strategies.Promote additional services where appropriate to increase revenue and meet branch targets.2. Customer Satisfaction & CommunicationEnhance customer satisfaction by listening attentively and securing approval for...

Candidates without experience are encouraged to apply, training will be provided.SPM leaver with good attitude, willing to learn are welcome to applyMinimum Diploma in Marketing/Mass Comm/Business Admin OR equivalent with Automotive related experience.Candidates with at least 1 to 2 years of working experience in CRM, customer service and marketing...

Key Responsibilities:1. Achieve Targeted Workshop Productivity, Efficiency, and Labour SalesResponsible for monitoring and ensuring that the workshop consistently meets or exceeds the set productivity, efficiency, and labour sales targets.Effectively utilize the 3-in-1 management tool to plan, track, and evaluate performance, identifying gaps and...

Job ResponsibilitiesAssist in Identifying and securing new business opportunities for the company.Prepare proposals, negotiate pricing, and finalize long-term supply agreements and contract terms.Keep abreast of industry trends, competitor activities, and can specifications to inform sales strategies.Serve as the primary contact, fostering and maintaining...

Job Summary:Service Crew (Back-of-House) BOH is responsible for food preparation, cooking, assembling menu items, and maintaining kitchen cleanliness and safety. This role is critical in ensuring food is prepared quickly, safely, and consistently according to QSR brand standards and Standard Operating Procedures (SOPs).Vital skills for this role include:SPM...

Job PurposeThe Service Advisor acts as the key liaison between customers and the technical team. This role ensures that every service experience — from initial consultation to vehicle delivery — is handled with professionalism, transparency, and efficiency.The Service Advisor must have sufficient technical understanding of EV, Hybrid, and ICE systems to...

Key ResponsibilitiesPerform installation, testing, commissioning, and servicing of Bry-Air dehumidifier units and control systems at customer sites.Carry out preventive and corrective maintenance to ensure optimal system performance, reliability, and energy efficiency.Diagnose and troubleshoot electrical, mechanical, and control system issues on-site or...

RequirementsMinimum PMR/PT3/SKMRequired language, Bahasa Melayu and English.Pleasant personality with a strong drive and excellent in communication skills.Good interpersonal & follow-up skills, adaptable and result-oriented.Possess outgoing personality, positive and high energy level.Applicants must be Malaysian citizens.Able to work shifts, weekends and...