Bank Telesales Executive

13 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL Workforce Solutions Malaysia Sdn. Bhd. Full time
Key Responsibilities:
  • Client Acquisition & Engagement
  • Acquire new customers via outbound tele-calling.
  • Engage existing clients to deepen relationships and promote cross-selling or up-selling of banking products (e.g., credit cards, personal loans).

  • Follow up on online leads and form drop-offs to convert into successful sales.

  • Sales Execution

  • Achieve individual and team sales targets consistently.
  • Conduct needs-based conversations to recommend suitable financial solutions.

  • Ensure accurate and timely data entry of client interactions and sales outcomes in CRM systems.

  • Product Knowledge & Compliance

  • Maintain up-to-date knowledge of retail banking products and digital offerings.
  • Ensure compliance with internal policies, regulatory requirements, and the Group's Code of Conduct.

  • Collect and verify client information in accordance with KYC and verification protocols.

  • Operational Excellence

  • Utilize dialers and lead management systems effectively to maximize productivity.
  • Collaborate with internal teams (e.g., Sales Support, Product, Operations) to ensure smooth client onboarding and service delivery.
  • Provide feedback on client insights and market trends to improve sales strategies.
Requirements:
  • Strong communication and interpersonal skills.
  • Goal-oriented with a proactive and resilient attitude.
  • Familiarity with digital banking platforms is an advantage.
  • Fluency in English.

Perks

RM3,000 - RM4,500 per month + Performance-Based Commission

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