Job description
Salary:
RM 120,000 – RM 180,000 per year
The engineer will serve as a technical expert responsible for investigating, debugging, validating, and resolving Ethernet-related issues across server, embedded, edge, and enterprise computing platforms. This role involves close collaboration with customers and cross-functional engineering teams to ensure timely issue resolution and product quality.
Key Responsibilities
Investigate and resolve customer-reported Ethernet and networking issues.
Perform issue triage, debugging, root cause analysis, and validation activities.
Support Ethernet controller integration, platform bring-up, and customer design-in activities.
Debug hardware, firmware, driver, and operating system interactions affecting network connectivity and performance.
Analyze board schematics, platform designs, and networking architectures.
Collaborate with hardware, software, firmware, validation, and product engineering teams.
Document technical findings and drive issues to closure.
Support customer escalations and provide technical guidance when required.
Technical RequirementsStrong understanding of computer architecture and x86-based computing platforms.
Knowledge of Ethernet controller architecture and networking fundamentals.
Understanding of board-level digital design, transmission lines, power delivery, and embedded hardware design.
Experience reviewing schematics and PCB layouts, particularly for Ethernet adapters and LAN-on-Motherboard (LOM) designs.
Knowledge of Signal Integrity (SI), Power Integrity (PI), and high-speed interface design concepts.
Experience with Ethernet interfaces and standards including:1GbE2.5GbE10GbE25GbE40GbE50GbE (preferred)100GbE (preferred)Working knowledge of Ethernet controllers, network adapter configuration, and performance tuning.
Experience troubleshooting Ethernet connectivity, throughput, link negotiation, and interoperability issues.
Knowledge of PCI Express (PCIe) architecture, device configuration, and platform integration.
Familiarity with Wake-on-LAN (WoL), Bit Error Rate (BER) testing, and high-speed interface validation.
Strong debugging skills using hardware and software diagnostic tools.
Proficiency in Windows and Linux operating systems.
Experience with Ethernet validation tools, protocol analyzers, or JTAG debugging tools is an advantage.
QualificationsBachelor's Degree in Electronic Engineering, Computer Engineering, Computer Science, or a related discipline.3–8 years of relevant experience in Ethernet, networking, platform validation, hardware/software development, technical support, or customer engineering.
Experience designing, validating, or debugging PCI Express and high-speed Ethernet platforms is an added advantage.
Strong analytical and problem-solving skills with the ability to drive issues to resolution.
Excellent verbal and written communication skills in English.
Mandarin proficiency is an added advantage for supporting customers in Taiwan and Greater China.
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