agent services

Great Eastern Ipoh is seeking a customer-focused professional to manage administrative and operational duties for customer and agent services, including life and health claims inquiries. You will drive timely updates, promote digital channels, and ensure compliance with policies while meeting service deadlines.Ideal candidates possess a tertiary...

About the Job To provide one stop value added service to customers and agents in line with the organisation’s direction towards unconventional servicing. Administrative and Operation of Customer and/or Agent Service Section, attending to New Business, Customer Service, Life & Health Claims enquiries and requests timely and accurately. To promote excellent...

Job Title: Guest Service Agent / Customer Service Reports To: Duty Manager Location: The Sigar at Sutera Bay KK, Sadong Jaya Salary Range: RM 1,700.00 – RM 2,200.00 Employment Type: Full-time Requirements : Must be able to work shift rotations and cover 24-hour hotel operations. Open to male and female applicants. Fluency in English and Malay is required;...

Welcome to the Kimpton Naluria Kuala Lumpur family. Now that you are part of our family, let’s explain the role you will play. Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care for our guests, colleagues,...

To liase with customers for order bookingsSingle contact person for the customer assigned to you.To constantly monitoring cargo movement locally & cross border.To do planning for bookings, by making truck arrangement with our own trucks or vendors.To assist and prepare other requirements as per customer’s request such as Custom’s declaration.To ensure...

Job Description: Customer Service Agent(Banking)Position OverviewWe are seeking a Customer Service Executive with prior experience in the banking sector to join our team. The ideal candidate will be responsible for handling customer queries, providing solutions, and ensuring a seamless banking experience. This role requires strong communication skills,...

Responsible for maintaining the Legendary Quality Experience – LQETo meet and greet guests upon arrival at the Main lobbyTo ensure all rooms assigned for arrivals are ready prior to guest’s arrivalEnsure all bills for Mandarin Oriental Club floor guests are updated and correctly posted prior to guests’ departureProvide quality service, with colleagues...

Courtyard by Marriott Subang in Subang Jaya, Malaysia, is seeking a Front Office/Guest Services professional for a full-time, non-management role. You will answer guest inquiries via phone, email, chat, and mobile devices, operate the switchboard, and relay messages to the appropriate departments.You will log requests, provide local information, and assist...

Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to...

JOB OVERVIEW As a Guest Service Agent, yourepresentthe hotel to the guest throughout all stages of the guest stay.Helps guests during check-in and check-out, assigns rooms, accommodating special requests whenever possible, answering the phones andassistwith rooms reservation. RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests...

Guest Service Agent Welcome to the Kimpton Naluria Kuala Lumpur family. Now that you are part of our family, let’s explain the role you will play. Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care for our...

Primiertel Sdn Bhd is hiring a Full time Customer Service Agent role in Inanam, Sabah.Job summary:Looking for candidates available to work:Monday: Morning, Afternoon, EveningTuesday: Morning, Afternoon, EveningWednesday: Morning, Afternoon, EveningThursday: Morning, Afternoon, EveningFriday: Morning, Afternoon, EveningSaturday: Morning, Afternoon,...

Job Description The Guest Service Agent greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel’s services. Responsibilities As the Guest Service Agent, you will be responsible for...

Register guests and assigns rooms. Accommodates special requests whenever possible. Assistsin preregistration and blocking of rooms for reservations. Thoroughlyunderstandand adheres to proper credit, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room...

Job Identification: 211401Job Category: Guest Services, Operations, and Front OfficeJob Schedule: Full timeExceptional Hospitality Starts with YouPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point of contact for guests,...

Respond promptly and accurately to customer inquiries via chat.Handle customer requests including order inquiries, cancel requests, and product information.Provide empathetic and professional solutions to resolve customer concerns, ensuring a positive customer experience.Perform upselling and cross-selling when addressing product inquiries, recommending...

OverviewLocation: Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaResponsibilitiesAct as the interface between buyer and seller via various contact channels; set realistic expectations, resolve fulfilment-related problems, and provide support to customers to ensure a high level of satisfaction.Handle inquiries via social media platforms pertaining...

To liase with customers for order bookingsSingle contact person for the customer assigned to you.To constantly monitoring cargo movement locally & cross border.To do planning for bookings, by making truck arrangement with our own trucks or vendors.To assist and prepare other requirements as per customer’s request such as Custom’s declaration.To ensure...

About the job Call Centre Agent (Travel Service)Job OverviewThis role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore.Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...