agent services

The Guest Service Agent greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel’s services. RESPONSIBILITIES As the Guest Service Agent, you will be responsible for performing the...

As a Guest Service Agent, yourepresentthe hotel to the guest throughout all stages of the guest stay.Helps guests during check-in and check-out, assigns rooms, accommodating special requests whenever possible, answering the phones andassistwith rooms reservation.RESPONSIBILITIES:Register guests and assigns rooms. Accommodates special requests whenever...

Great Eastern in Malaysia is seeking a customer service professional to manage the Admin and Operations of the Customer and Agent Service Section, handling New Business, Customer Service, Life & Health Claims inquiries with timely accuracy.The role emphasizes promoting e-platform adoption, maintaining service standards, and collaborating with HO and other...

Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to...

Job Description: Secures premises and personnel by patrolling property.Monitoring surveillance equipment, and access points.Investigates security breaches, incidents and other alarming behaviour. Job Requirements: Candidates must have minimum SPM qualification.Candidate must above 18 years old.Good communication skills and good time...

Job Req Number:  122781Time Type: Full Time To liase with customers for order bookings   Single contact person for the customer assigned to you.   To constantly monitoring cargo movement locally & cross border.   To do planning for bookings, by making truck arrangement with our own trucks or vendors.   To assist and prepare other...

Daily DutiesResponsible for maintaining the Legendary Quality Experience – LQETo meet and greet guests upon arrival at the Main lobbyTo ensure all rooms assigned for arrivals are ready prior to guest’s arrivalEnsure all bills for Mandarin Oriental Club floor guests are updated and correctly posted prior to guests’ departureProvide quality service, with...

DescriptionGuest Service AgentWelcome to the Kimpton Naluria Kuala Lumpur family.  Now that you are part of our family, let’s explain the role you will play.  Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt...

Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top reasons to work with TDCX Attractive...

Customer Service Agent (Email/Chats) • Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfilment related problems and providing support to the customer ensuring a high level of satisfaction. • Primarily handle inquiries via social media platforms pertaining to orders,...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

To liase with customers for order bookingsSingle contact person for the customer assigned to you.To constantly monitoring cargo movement locally & cross border.To do planning for bookings, by making truck arrangement with our own trucks or vendors.To assist and prepare other requirements as per customer’s request such as Custom’s declaration.To ensure...

Welcome to the Kimpton Naluria Kuala Lumpur family. Now that you are part of our family, let’s explain the role you will play. Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care for our guests, colleagues,...

Penerbit Education (M) Sdn. Bhd. is looking for a Customer Service Agent to support our growing online book business, primarily during night shifts and weekends. This role focuses on handling customer enquiries, order issues, and basic after-sales support for our TikTok Shop and online channels. **Responsibilities**: - Respond to customer enquiries via...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.To liase with customers for order bookingsSingle contact person for the customer assigned to you.To constantly monitoring cargo movement locally & cross border.To do planning...

Job Identification: 219154Job Category: Guest Services, Operations, and Front OfficeJob Schedule: Full timeExceptional Hospitality Starts with YouPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point of contact for guests,...

Responsible for maintaining the Legendary Quality Experience – LQETo meet and greet guests upon arrival at the Main lobbyTo ensure all rooms assigned for arrivals are ready prior to guest’s arrivalEnsure all bills for Mandarin Oriental Club floor guests are updated and correctly posted prior to guests’ departureProvide quality service, with colleagues...

Courtyard by Marriott Subang in Subang Jaya, Malaysia, is seeking a Front Office/Guest Services professional for a full-time, non-management role. You will answer guest inquiries via phone, email, chat, and mobile devices, operate the switchboard, and relay messages to the appropriate departments.You will log requests, provide local information, and assist...

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay....

Job Overview This role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore. Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to...