agent technique

Your day to day Maintain professional grooming, follow hotel policy and brand standard Look smart – wear your uniform with pride May assist with other duties as assigned by management Other ad-hoc duties – unexpected moments when we have to pull together to get a task done Guest Experience Maintain a high level of product and service knowledge about...

DescriptionYour day to day Maintain professional grooming, follow hotel policy and brand standard Look smart – wear your uniform with pride May assist with other duties as assigned by management Other ad-hoc duties – unexpected moments when we have to pull together to get a task doneGuest ExperienceMaintain a high level of product and service...

Description POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

Description POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.Additional InformationJob Number26092108Job CategoryReservationsLocationJalan Pantai 3, Bandar Penawar, Johor, Malaysia, 81930VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess...

**Additional Information** **Job Number**26009690 **Job Category**Reservations **Location**Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

Step INNSiDE and be part of a team that turns connections into opportunities. We’re looking for a confident, driven reservation agent who’s ready to bring bold ideas and genuine passion. At INNSiDE by Meliá, we stay curious about people, possibilities, and new ways to make every stay memorable. If that sounds like you, we’d love to meet. **Job...

Reservation Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

**Additional Information** **Job Number**26009222 **Job Category**Reservations **Location**Petaling Jaya Marriott Hotel, 13 Jalan 16/11, Petaling Jaya, Malaysia, Malaysia, 46350 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

DescriptionWe are seeking a Fraud Operations Agent to join our team . The ideal candidate will play a crucial role in identifying and preventing fraudulent activities, ensuring the integrity of our operations and protecting our customers.ResponsibilitiesMonitor and analyze transactions for fraudulent activities.Investigate and resolve suspected fraudulent...

**Position Summary** You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a key role in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Guest Service Agent, you’re not just...

**Additional Information** **Job Number**26076998 **Job Category**Reservations **Location**No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50450 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

Description POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

JOB OVERVIEW As a Guest Service Agent, yourepresentthe hotel to the guest throughout all stages of the guest stay.Helps guests during check-in and check-out, assigns rooms, accommodating special requests whenever possible, answering the phones andassistwith rooms reservation. RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests...

Job Identification: 211401Job Category: Guest Services, Operations, and Front OfficeJob Schedule: Full timeExceptional Hospitality Starts with YouPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point of contact for guests,...

As a Guest Service Agent, yourepresentthe hotel to the guest throughout all stages of the guest stay.Helps guests during check-in and check-out, assigns rooms, accommodating special requests whenever possible, answering the phones andassistwith rooms reservation.RESPONSIBILITIES:Register guests and assigns rooms. Accommodates special requests whenever...

Description POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...

**POSITION SUMMARY** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

JOB OVERVIEW  As a Guest Service Agent, you represent the hotel to the guest throughout all stages of the guest stay. Helps guests during check-in and check-out, assigns rooms, accommodating special requests whenever possible, answering the phones and assist with rooms reservation.   RESPONSIBILITIES: Register guests and assigns rooms....

POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...