call

Job PurposeStrategize, implement, monitor selling and retention strategies for call centre aligned to the overall business strategyPlan, organise, lead and be accountable for the team performance to achieve the targets set and the approved key performance indicators with high level of customer experience through effective and optimal utilisation of...

To conduct inbound with DMP customers, explain and advise customers on DMP account status, outstanding arrears, and relevant information. Negotiate acceptable payment plans and deadlines to resolve arrears amounts based on payment simulation provided by HDMD. Key responsibilities Conduct inbound calls with DMP customers Explain and advise customers on DMP...

We are looking for a Call Centre Executive (Mandarin Speaker) who is passionate about delivering exceptional customer service while also contributing to continuous service improvement and customer journey insights. This role is ideal for individuals who enjoy interacting with customers but also want exposure to data, reporting and cross-functional...

The Call Centre Assistant is responsible for managing customer enquiries, feedback, and complaints, ensuring timely responses, accurate record management, and effective follow-up to enhance customer satisfaction. The role also provides administrative and operational support to Customer Service and Marketing activities, prepares management reports, and serves...

Responsible for handling customer enquiries, requests, and complaints via phone and other communication channels. The position provides timely and accurate assistance to customers, resolves issues efficiently, and ensures a high standard of customer service in line with company policies and procedures.Key responsibilitiesHandle customer enquiries and...

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider where innovation meets excellence. As we continue our rapid expansion, we are seeking an experienced and dynamic Quality Assurance & Training Manager to lead our quality management and training functions. This role ensures service excellence, drives continuous improvement,...

Together, We Shape a Better Future. Job Description 1. Customer Service & Call Handling Answer incoming calls and respond to customer inquiries regarding Takaful policies, claims, and payments. Provide accurate and up-to-date information on policy benefits, coverage, and renewal processes. Handle customer complaints, disputes, and service requests...

RM2,800-4,500k Basic + Commission + Team BonusGood Performers: RM4,000–RM6,000/monthTop Performers: RM6,000–RM8,000+No limit on commission 5-day work week | Mount Austin | Company phone & laptop provided What You Will Do Reply to customers who contact us Speak with customers by phone and WhatsApp Understand what they are looking for Recommend suitable...

Startek Malaysia is seeking a customer-focused Call Centre Agent to handle inbound and outbound calls professionally, delivering solutions and ensuring a positive customer experience. You will need excellent communication, problem-solving skills, and a customer-first mindset to thrive in a fast-paced environment and meet performance targets.Join a global CX...

NTC Integration Pte Ltd in Kuala Lumpur is seeking an Infrastructure Support Engineer to perform routine infrastructure operations, monitor performance, and support on-call incidents around the clock. You will work with a team, configure computing environments, maintain documentation, and assist with upgrades and security measures while adhering to defined...

EIL Global is seeking experienced AV & IT Infrastructure Support Technicians to provide onsite support at client locations in Penang, Malaysia. This on-call/dispatch role is not full-time; technicians are assigned based on client needs and paid for actual hours worked.Key tasks include troubleshooting AV and meeting room equipment, supporting video...

4,000 - 4,400 per month | Full-time | CORPORATE | Penang, MalaysiaPosted on 2026-01-19Calling All Finance Professionals!Ready to join our finance team? Together, we turn insights into action and strategy into sustainable success. From budgeting to business forecasting, you’ll help shape decisions that fuel long-term growth.Become part of our family—where...

Constructions Industrielles de la Mediterranee - CNIM Singapore Private Limited in Malaysia seeks a maintenance technician to support elevators and escalators. You will report to the Maintenance Operations Manager and join the maintenance team to ensure reliable operation and timely service.Responsibilities include routine and preventive maintenance, fault...

PLUS Malaysia Berhad is seeking an Operations Assistant to support frontline toll operations across PLUSLine, Emergency Telephone, and RCC. You will answer calls, greet customers, and follow the standard script.You will register feedback into CCOMS and CIP, assign unresolved items to the Head of Function or Region Manager, and update actions and solutions...

Answer all calls received through PLUSLine (1-800-000), Emergency Telephone (ET) and Region Communication Centre (RCC). Greet and hang up the calls received through PLUSLine, Emergency Telephone (ET) and Region Communication Centre (RCC) using the standard script. Verify the feedback information with the caller before end the conversation. 2. Feedback...

3,000 - 4,000 per month | Full-time | TECHNICAL | Penang, MalaysiaPosted on 2026-04-28Calling All Tech Titans!Our data center is the backbone of everything we do — and we are looking for a Data Center Engineer to help ensure our systems remain reliable, secure, and high-performing.If you love getting hands‑on with real tech, solving tough problems, and...

Job Overview This role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore. Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to...

We are seeking passionate Customer Service Officers to join our dynamic Call Centre team in Kuala Lumpur. If you are driven to make a difference, enjoy challenges, and above all, care about helping others, there’s a place for you here.Your Role:Emergency Assistance:Handle a full spectrum of inbound and outbound calls for Emergency Roadside Assistance &...

TP is seeking a professional interpreter to provide real-time language interpretation across a range of sectors. The role is performed remotely from home on a permanent basis, requiring bilingual proficiency (B2 CEFR English and other languages) and strict neutrality in conversations.Candidates will handle calls via telephone or video, ensuring accurate and...

TP is seeking a professional interpreter to provide real-time language interpretation across a range of sectors. The role is performed remotely from home on a permanent basis, requiring bilingual proficiency (B2 CEFR English and other languages) and strict neutrality in conversations.Candidates will handle calls via telephone or video, ensuring accurate and...