call

Job PurposeStrategize, implement, monitor selling and retention strategies for call centre aligned to the overall business strategyPlan, organise, lead and be accountable for the team performance to achieve the targets set and the approved key performance indicators with high level of customer experience through effective and optimal utilisation of...

We are looking for a Call Centre Executive (Mandarin Speaker) who is passionate about delivering exceptional customer service while also contributing to continuous service improvement and customer journey insights. This role is ideal for individuals who enjoy interacting with customers but also want exposure to data, reporting and cross-functional...

The Call Centre Assistant is responsible for managing customer enquiries, feedback, and complaints, ensuring timely responses, accurate record management, and effective follow-up to enhance customer satisfaction. The role also provides administrative and operational support to Customer Service and Marketing activities, prepares management reports, and serves...

Responsible for handling customer enquiries, requests, and complaints via phone and other communication channels. The position provides timely and accurate assistance to customers, resolves issues efficiently, and ensures a high standard of customer service in line with company policies and procedures.Key responsibilitiesHandle customer enquiries and...

To conduct inbound with DMP customers, explain and advise customers on DMP account status, outstanding arrears, and relevant information. Negotiate acceptable payment plans and deadlines to resolve arrears amounts based on payment simulation provided by HDMD. Key responsibilities Conduct inbound calls with DMP customers Explain and advise customers on DMP...

Together, We Shape a Better Future.Job Description 1. Customer Service & Call Handling Answer incoming calls and respond to customer inquiries regarding Takaful policies, claims, and payments. Provide accurate and up-to-date information on policy benefits, coverage, and renewal processes. Handle customer complaints, disputes, and service requests...

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider where innovation meets excellence. As we continue our rapid expansion, we are seeking an experienced and dynamic Quality Assurance & Training Manager to lead our quality management and training functions. This role ensures service excellence, drives continuous improvement,...

4,000 - 4,400 per month | Full-time | CORPORATE | Penang, MalaysiaPosted on 2026-01-19Calling All Finance Professionals!Ready to join our finance team? Together, we turn insights into action and strategy into sustainable success. From budgeting to business forecasting, you’ll help shape decisions that fuel long-term growth.Become part of our family—where...

PLUS Malaysia Berhad is seeking an Operations Assistant to support frontline toll operations across PLUSLine, Emergency Telephone, and RCC. You will answer calls, greet customers, and follow the standard script.You will register feedback into CCOMS and CIP, assign unresolved items to the Head of Function or Region Manager, and update actions and solutions...

Answer all calls received through PLUSLine (1-800-000), Emergency Telephone (ET) and Region Communication Centre (RCC). Greet and hang up the calls received through PLUSLine, Emergency Telephone (ET) and Region Communication Centre (RCC) using the standard script. Verify the feedback information with the caller before end the conversation. 2. Feedback...

Constructions Industrielles de la Mediterranee - CNIM Singapore Private Limited in Malaysia seeks a maintenance technician to support elevators and escalators. You will report to the Maintenance Operations Manager and join the maintenance team to ensure reliable operation and timely service.Responsibilities include routine and preventive maintenance, fault...

Join the dynamic team as a Call Centre Executive. This full-time role is based in Kuala Lumpur and will see you playing a crucial customer service and support function within our growing media company. What you'll be doing Providing high-quality customer service and support to our clients via phone, email and online channels Responding promptly and...

3,000 - 4,000 per month | Full-time | TECHNICAL | Penang, MalaysiaPosted on 2026-04-28Calling All Tech Titans!Our data center is the backbone of everything we do — and we are looking for a Data Center Engineer to help ensure our systems remain reliable, secure, and high-performing.If you love getting hands‑on with real tech, solving tough problems, and...

We are looking for customer-focused, proactive Call Centre Agents to support our growing travel and tourism operations in Bercham, Ipoh. In this role, you will be the primary touchpoint for travelers, assisting them across multiple channels with inquiries, itinerary, and issue resolution to ensure a seamless customer journey. Key responsibilities Manage...

Together, We Shape a Better Future. Job Description1. Customer Service & Call HandlingAnswer incoming calls and respond to customer inquiries regarding Takaful policies, claims, and payments. Provide accurate and up-to-date information on policy benefits, coverage, and renewal processes. Handle customer complaints, disputes, and service requests...

Possess complete undertaking of the invoicing/collection process to resolve complex, outstanding claims.Handling telemarketing related tasks.Ensures accounts are billed accurately and timely by providing proactive oversight and direction for billing and collections.Assisting to provides operational oversight for the Invoicing Team, mentoring them in their...

A leading customer service provider in Malaysia is seeking a customer-focused Call Centre Agent. The role involves handling inbound and outbound calls efficiently, addressing customer inquiries, and ensuring a positive customer experience. Ideal candidates should possess excellent communication and problem-solving skills, with a willingness to work in a...

Job Overview This role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore. Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to...

ECON Medicare Centre And Nursing Home Sdn. Bhd in Selangor is seeking a dedicated nurse to join our team, reporting to the Nurse-In-Charge and Home/Centre Manager. You will oversee daily nursing activities, ensure compliance with MoH standards, and support residents and staff.Responsibilities include medication management, injections, BP checks, nursing care...

Netpoleon Solutions in Malaysia is seeking a Support Engineer to provide high-quality technical and maintenance support for the security products the company distributes. You will help clients get the best possible support and resolve escalated issues without supervisor intervention.The role requires strong technical knowledge of TCP/IP, network security,...