call

Job PurposeStrategize, implement, monitor selling and retention strategies for call centre aligned to the overall business strategyPlan, organise, lead and be accountable for the team performance to achieve the targets set and the approved key performance indicators with high level of customer experience through effective and optimal utilisation of...

We are looking for a Call Centre Executive (Mandarin Speaker) who is passionate about delivering exceptional customer service while also contributing to continuous service improvement and customer journey insights. This role is ideal for individuals who enjoy interacting with customers but also want exposure to data, reporting and cross-functional...

The Call Centre Assistant is responsible for managing customer enquiries, feedback, and complaints, ensuring timely responses, accurate record management, and effective follow-up to enhance customer satisfaction. The role also provides administrative and operational support to Customer Service and Marketing activities, prepares management reports, and serves...

Responsible for handling customer enquiries, requests, and complaints via phone and other communication channels. The position provides timely and accurate assistance to customers, resolves issues efficiently, and ensures a high standard of customer service in line with company policies and procedures.Key responsibilitiesHandle customer enquiries and...

To conduct inbound with DMP customers, explain and advise customers on DMP account status, outstanding arrears, and relevant information. Negotiate acceptable payment plans and deadlines to resolve arrears amounts based on payment simulation provided by HDMD. Key responsibilities Conduct inbound calls with DMP customers Explain and advise customers on DMP...

Join the dynamic team as a Call Centre Executive. This full-time role is based in Kuala Lumpur and will see you playing a crucial customer service and support function within our growing media company. What you'll be doing Providing high-quality customer service and support to our clients via phone, email and online channels Responding promptly and...

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider where innovation meets excellence. As we continue our rapid expansion, we are seeking an experienced and dynamic Quality Assurance & Training Manager to lead our quality management and training functions. This role ensures service excellence, drives continuous improvement,...

3,000 - 4,000 per month | Full-time | TECHNICAL | Penang, MalaysiaPosted on 2026-04-28Calling All Tech Titans!Our data center is the backbone of everything we do — and we are looking for a Data Center Engineer to help ensure our systems remain reliable, secure, and high-performing.If you love getting hands‑on with real tech, solving tough problems, and...

A leading customer service provider in Malaysia is seeking a customer-focused Call Centre Agent. The role involves handling inbound and outbound calls efficiently, addressing customer inquiries, and ensuring a positive customer experience. Ideal candidates should possess excellent communication and problem-solving skills, with a willingness to work in a...

Possess complete undertaking of the invoicing/collection process to resolve complex, outstanding claims.Handling telemarketing related tasks.Ensures accounts are billed accurately and timely by providing proactive oversight and direction for billing and collections.Assisting to provides operational oversight for the Invoicing Team, mentoring them in their...

We are looking for a customer-focused Call Centre Officer to handle inbound and outbound calls, manage customer enquiries, and support delivery and tracing activities while meeting service performance standards.Key ResponsibilitiesHandle inbound calls from customers and respond to enquiries professionallyProvide accurate information on products and...

ARTAC CONSULTING SDN. BHD. is seeking a dynamic Maintenance staff to keep buildings, machines, and systems in good working order through routine inspections, preventive servicing, and timely repairs.The role requires a diploma or certification in related fields and 1–2 years of experience. You will work in a multi-skilled environment in Kuala Lumpur,...

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our...

Startek in Malaysia is seeking a customer-focused Call Centre Agent to handle inbound and outbound calls professionally. The role requires assisting customers with inquiries, delivering solutions, and ensuring a positive experience.You will need excellent communication, active listening, and problem-solving abilities to thrive in a fast-paced, high-volume...

Job Overview This role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore. Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to...

Highpoint Service Network Sdn Bhd is a Malaysian information and communication technology (ICT) service provider established in 1999 and headquartered in Subang Jaya, Selangor. The company specializes in providing comprehensive technical support, repair, and maintenance services for a wide range of IT and electronic products, including computers, notebooks,...

To respond promptly to customer inquiries via calls, live chat and email, providing accurate information and assistance regarding Skin Care products, orders, and services.To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.To maintain a professional and courteous demeanour...

KPJ Penang Specialist Hospital is seeking an attentive hospital telephonist to manage incoming and outgoing calls, direct inquiries to the right services, and assist patients and visitors with information. The role requires maintaining confidentiality and a courteous, professional approach at all times.Responsibilities include handling emergencies per...

Ikhlas Capital Malaysia Sdn Bhd is seeking a professional Personal Driver to provide dedicated transport for the management, ensuring safety, comfort, and discretion across meetings, events, airport transfers, and other appointments. The role requires reliability, punctuality, and a flexible on-call schedule, including early mornings, evenings, and...

We are currently seeking experienced Contact Centre Agents for our established call centre located in Johor Bahru. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in in a timely manner.Your responsibilities shall include and not...