chat

Job Title:Advisor I, Chat SupportJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core...

We’re looking for a Gaming Community Expert | Chat. In this role, you’ll support an online gaming community through chat, helping create positive and engaging experiences while keeping conversations and content aligned with community standards. You’ll use your English skills, attention to detail, and good judgment to help maintain a welcoming digital...

DescriptionGaming Chat SupportWhy is this role exciting?- Join a growing tech company supporting a fast-paced, digital-first product with global users.- Handle chat-based customer support only — no phone calls or meetings required.- Get hands-on with product education, including creating PowerPoints to guide users on new features.- Enjoy shift-based work...

Job Title:Advisor I, Mandarin Chat SupportJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential...

Job responsibilities: Understand customer enquiries and respond via applicable channels: email, chat etcUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channelManage customer escalations and ensure that these are answered, tracked, and escalated as requiredPerform all procedures accurately, including...

DescriptionGaming Live Chat Support / ModeratorWhy is this role exciting?- Join a growing tech company supporting a fast-paced, digital-first product with global users.- Handle chat-based customer support only — no phone calls or meetings required.- Get hands-on with product education, including creating PowerPoints to guide users on new features.- Enjoy...

This position requires knowledge of Mandarin，Need to be able to communicate normally in Mandarin.Key ResponsibilitiesHandle daily player complaints and inquiries, and respond to player questions via email.Summarize and prepare complaint reports.Job RequirementsProficiency in English is sufficient for communication Mandarin or Cantonese is...

TDCX Malaysia is seeking a customer service professional to deliver excellent support via live chat and email channels. You will identify customer needs and research issues to provide strategic solutions that resolve queries and ensure high levels of satisfaction.You will ensure first contact resolution, follow up with service partners and internal teams,...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.Provide excellent support experience to customers via all relevant Live chat and Email channels.Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address...

What's the team function?Customer Experience team is responsible for:entire shopping experience of customer, starting from pre-sales until after-sales servicesleaving an incomparably WOW impression to customers who support DASHERupholding DASHER's vision to provide futuristic shopping experience, NOT just pushing SALES but fighting for the greatest...

Teleperformance Malaysia Sdn Bhd in Penang is hiring a Non-Voice Customer Support Representative to assist customers using Mandarin and English via live chat and email. No calls, just text-based support to ensure a smooth customer experience.The role requires Mandarin fluency and good English, with SPM/ Diploma/ Degree qualifications. Fresh graduates are...

Emapta in Malaysia is seeking a Mandarin Live Chat Customer Support Representative to work from home. You will handle live chat, email, and phone inquiries, guiding users through digital processes and maintaining high service quality across rotating schedules.The role requires professional Mandarin proficiency, 1 year of customer service experience with live...

Emapta in Malaysia is seeking a Mandarin Live Chat Customer Support Representative to work from home. You will handle live chat, email, and phone inquiries, guiding users through digital processes and maintaining high service quality across rotating schedules.The role requires professional Mandarin proficiency, 1 year of customer service experience with live...

DM DASHER SDN. BHD. is seeking a customer experience assistant to handle live chat inquiries from Lazada, Shopee, Facebook and TikTok. The role emphasizes speed, accuracy, and turning inquiries into purchases while ensuring an excellent customer experience.The position offers hybrid work at Setia Avenue, Setia Alam, with two shifts (day 8am-5pm, night...

Emapta in Malaysia is seeking a Mandarin Live Chat Customer Support Representative to work from home. You will handle live chat, email, and phone inquiries, guiding users through digital processes and maintaining high service quality across rotating schedules.The role requires professional Mandarin proficiency, 1 year of customer service experience with live...

Emapta in Malaysia is seeking a Mandarin Live Chat Customer Support Representative to work from home. You will handle live chat, email, and phone inquiries, guiding users through digital processes and maintaining high service quality across rotating schedules.The role requires professional Mandarin proficiency, 1 year of customer service experience with live...

Emapta in Malaysia is seeking a Mandarin Live Chat Customer Support Representative to work from home. You will handle live chat, email, and phone inquiries, guiding users through digital processes and maintaining high service quality across rotating schedules.The role requires professional Mandarin proficiency, 1 year of customer service experience with live...

Emapta in Malaysia is seeking a Mandarin Live Chat Customer Support Representative to work from home. You will handle live chat, email, and phone inquiries, guiding users through digital processes and maintaining high service quality across rotating schedules.The role requires professional Mandarin proficiency, 1 year of customer service experience with live...

Emapta in Malaysia is seeking a Mandarin Live Chat Customer Support Representative to work from home. You will handle live chat, email, and phone inquiries, guiding users through digital processes and maintaining high service quality across rotating schedules.The role requires professional Mandarin proficiency, 1 year of customer service experience with live...

Provide timely support to customers through chat and phone.Handle customer’s concerns positively and professionally.Works with other team members in identifying better ways in providing better customer support.Participate in additional training courses as required.Maintains and improves quality of service by giving recommendations.Keeps job knowledge up to...