concentrix

Concentrix in Kuala Lumpur is seeking a Japanese Team Leader to supervise a group of call centre associates, coach performance, and ensure service levels meet KPIs and financial targets. You will monitor attendance, conduct regular coaching, implement corrective actions, and lead team meetings while upholding Concentrix values and policies.Requirements...

1. Act as the primary point of contact for customers during the renewal process, building trust and setting the foundation for a long‑term customer relationship.2. Effectively convert renewal leads into opportunities and revenue pipeline by qualifying them against various criteria, e.g., BANT (Budget, Authority, Need, and Timeline).3. Engage with small and...

Associate, Sales Development (Korean Speaker) The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to...

Job Title: Specialist, Technical Sales (Advisor)The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities....

Job Title Specialist, Sales Development Job Description As a Lead Generation Representative (LGR), you will play a crucial role in identifying new opportunities, optimizing partner-led leads, and accelerating low-value deals. Working closely with our channel ecosystem and inside sales teams, you’ll help drive efficient pipeline creation and improve the win...

Concentrix in Kuala Lumpur is seeking a Team Leader, Operations to supervise a group of call center associates and drive performance. You will coach staff, monitor attendance and shift adherence, and ensure service levels meet contract KPIs while balancing quality and customer satisfaction.You will communicate expectations, organize team meetings, stay...

Japanese Team LeaderThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group of call centre...

Concentrix in Malaysia is seeking a Mandarin Team Leader to supervise a group of call center associates, coaching and guiding to meet KPIs. The role emphasizes performance management, attendance, and adherence to policies.You will lead daily operations, run team meetings, address escalations, and promote Concentrix values while developing team members....

Concentrix in Kuala Lumpur is seeking a Team Leader Operations to supervise a group of call center associates, coach performance, and ensure KPIs and contractual targets are met. The role emphasizes coaching, attendance monitoring, and process adherence, with escalation handling and team development.You will lead meetings, align with company policies, and...

Concentrix is seeking a renewal-focused professional to serve as the primary contact during renewals, building trust and positioning for long-term relationships. You will qualify renewal leads, identify upsell opportunities, and collaborate with Solution Specialists to maximize revenue.You will engage SMBs across industries, ensure timely renewals, and...

Concentrix is seeking a Level 2 SOC - Testing Specialist to join our cybersecurity team in Kuala Lumpur. The role focuses on penetration testing, vulnerability assessments, and validating controls to strengthen defenses.The ideal candidate will conduct comprehensive tests across networks and applications, develop detailed remediation reports, and collaborate...

Concentrix is seeking an Advisor I for Sales in Kuala Lumpur. In this role, you will ensure that customer service meets contractual KPIs while addressing customer inquiries with professionalism and empathy.The ideal candidate should possess a high school diploma and have experience in customer service. Strong communication skills, attention to detail, and...

Concentrix in Kuala Lumpur is seeking a Specialist Customer Acquisition to drive outbound sales and renewals, engaging with customers via phone and email. The role emphasizes delivering product value, maintaining CRM data, and achieving forecasted sales targets.The position requires strong communication, ability to handle objections, and a passion for...

Concentrix is seeking a Specialist, Technical Sales to generate new business and grow existing accounts within a defined territory in Malaysia. The role requires assessing customer needs, delivering technical solutions, and resolving client issues while building strong relationships with decision-makers.The position involves delivering technical training,...

Concentrix in Malaysia is seeking a Content Moderation Specialist to review user-generated content (UGC) uploaded to the platform and to ensure compliance with community guidelines, platform policies, and applicable legal standards.Working within the Trust & Safety function, you will be the first line of defence against harmful, policy-violating, and illegal...

Concentrix is seeking a Team Leader to supervise a group of call center associates, ensuring KPIs are met through coaching, motivation, and accountability. The role emphasizes timely communication, performance management, and escalation handling to maintain service quality.Responsibilities include coaching on a weekly basis, monitoring attendance, and...

Concentrix in Kuala Lumpur is seeking a Specialist, Customer Acquisition to drive end-to-end sales within your dedicated territory, focusing on renewals and upsell opportunities. You will manage the sales pipeline, provide accurate forecasts, and coordinate with cross-functional teams to meet revenue targets.The role requires high-volume outbound outreach...

Concentrix in Kuala Lumpur, Malaysia, is seeking a driven Facilities Engineer to support day-to-day operations, maintenance, and continuous improvement of office facilities. You will ensure all building systems run efficiently and safely in compliance with company standards and local regulations.The role requires a Bachelor's degree in Electrical Engineering...

Concentrix in Malaysia is seeking a Specialist, Technical Sales (Advisor) to generate new business and grow existing accounts. You will assess customer needs, provide technical solutions, and present product capabilities while building strong relationships with stakeholders at multiple levels.Attend customer meetings, conduct sales presentations, and deliver...

Concentrix in Malaysia is seeking a Specialist, Account Manager (Korean Speaker) to oversee complex client accounts and develop processes to ensure favorable relationships with clients, meeting their operational needs. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert...