concentrix

Review user-generated content against platform policies and community standards to ensure a safe digital environment. Apply guidelines consistently across all moderation cases, maintaining platform integrity. Evaluate user-reported flags and resolve disputes regarding content suitability. Monitor shifts in global content trends and identifying new patterns...

Concentrix in Kuala Lumpur is seeking an Advisor I, Content Moderator-Urdu to handle customer inquiries via calls or online channels. You will resolve routine problems, maintain accurate records, and meet KPIs while providing courteous service.The role emphasizes clear communication, empathy, and teamwork in a fast-paced contact center. On-the-job training...

Concentrix in Kuala Lumpur is seeking a Japanese Team Leader to supervise a group of call centre associates, coach performance, and ensure service levels meet KPIs and financial targets. You will monitor attendance, conduct regular coaching, implement corrective actions, and lead team meetings while upholding Concentrix values and policies.Requirements...

Associate, Sales Development (Korean Speaker) The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to...

Concentrix in Kuala Lumpur is seeking a Team Leader, Operations to supervise a group of call center associates and drive performance. You will coach staff, monitor attendance and shift adherence, and ensure service levels meet contract KPIs while balancing quality and customer satisfaction.You will communicate expectations, organize team meetings, stay...

Job Title Associate, Technical Sales Job Description The Associate, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within assigned territories. This position assesses customer needs, provides technical solutions, and fosters strong relationships to promote sales opportunities while resolving customer...

Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M). Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account. Deliver against monthly and quarterly Order Book (OB)...

Job Title Representative, Talent Acquisition Job Description The Representative Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for providing administrative and clerical support to support recruiting...

Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M).Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account.Deliver against monthly and quarterly Order Book (OB) targets...

Job Title: Associate, Sales Support Job Description Associate, Sales Support role is responsible for servicing the inbound que pertaining to SAP store listed products via: Live chat Incoming Tickets In addition, the role is responsible for the demonstration of required products to SAP potential customers via conference calls. Escalate clients' requests...

Job Title Sales Trainer Job Description The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of...

Concentrix in Malaysia is seeking a Mandarin Team Leader to supervise a group of call center associates, coaching and guiding to meet KPIs. The role emphasizes performance management, attendance, and adherence to policies.You will lead daily operations, run team meetings, address escalations, and promote Concentrix values while developing team members....

Concentrix in Kuala Lumpur is seeking a Team Leader Operations to supervise a group of call center associates, coach performance, and ensure KPIs and contractual targets are met. The role emphasizes coaching, attendance monitoring, and process adherence, with escalation handling and team development.You will lead meetings, align with company policies, and...

Japanese Team LeaderThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group of call centre...

Job Title: Advisor I, Customer Service – Danish Job Description Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the...

Job Title: Advisor II, B2B Sales (English Speaker) Job Description The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client...

Position: Customer Service (E-Hailing Project)Jobscope: Being active listening to customer concern and give solution. Training provided.Working Days/Hours: 5 days work and 2 days off per week. 24/7 Rotational Shift (9 hours per shift)Joining Date = 21 September 2026Salary: RM2400 Basic + up to RM500 (KPI- based on performance) + Night Shift Allowance (up to...

Concentrix in Kuala Lumpur is seeking an Advisor I, B2B Sales Support (Spanish Speaker) to provide essential administrative support to the sales teams, assisting with quotes, orders, and documentation while following established processes for quotations, bookings, and invoicing.The role requires basic product knowledge, and moderate Excel proficiency to...

Concentrix in Kuala Lumpur is seeking an Advisor I, Customer Service – Mandarin to deliver excellent support to Mandarin-speaking customers. You will handle inquiries, clarify needs, and resolve issues following contract KPIs.The role emphasizes empathy, active listening, accurate data entry, and collaboration with teammates to improve customer...

Concentrix in Malaysia is seeking a Content Moderation Specialist to review user-generated content (UGC) uploaded to the platform and to ensure compliance with community guidelines, platform policies, and applicable legal standards.Working within the Trust & Safety function, you will be the first line of defence against harmful, policy-violating, and illegal...