concentrix

Concentrix in Kuala Lumpur is seeking a Japanese Team Leader to supervise a group of call centre associates, coach performance, and ensure service levels meet KPIs and financial targets. You will monitor attendance, conduct regular coaching, implement corrective actions, and lead team meetings while upholding Concentrix values and policies.Requirements...

Concentrix in Kuala Lumpur is seeking a Team Leader, Operations to supervise a group of call center associates and drive performance. You will coach staff, monitor attendance and shift adherence, and ensure service levels meet contract KPIs while balancing quality and customer satisfaction.You will communicate expectations, organize team meetings, stay...

Associate, Sales Development (Korean Speaker) The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to...

Concentrix in Malaysia is seeking a Mandarin Team Leader to supervise a group of call center associates, coaching and guiding to meet KPIs. The role emphasizes performance management, attendance, and adherence to policies.You will lead daily operations, run team meetings, address escalations, and promote Concentrix values while developing team members....

Concentrix in Kuala Lumpur is seeking a Team Leader Operations to supervise a group of call center associates, coach performance, and ensure KPIs and contractual targets are met. The role emphasizes coaching, attendance monitoring, and process adherence, with escalation handling and team development.You will lead meetings, align with company policies, and...

About Concentrix Concentrix, is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the world's best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies...

Japanese Team LeaderThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group of call centre...

Concentrix in Kuala Lumpur is seeking an Advisor I, B2B Sales Support (Spanish Speaker) to provide essential administrative support to the sales teams, assisting with quotes, orders, and documentation while following established processes for quotations, bookings, and invoicing.The role requires basic product knowledge, and moderate Excel proficiency to...

1. Act as the primary point of contact for customers during the renewal process, building trust and setting the foundation for a long‑term customer relationship.2. Effectively convert renewal leads into opportunities and revenue pipeline by qualifying them against various criteria, e.g., BANT (Budget, Authority, Need, and Timeline).3. Engage with small and...

Concentrix is seeking a Team Leader, Operations to supervise a group of call center associates and drive performance by coaching, monitoring attendance, and ensuring KPIs are met.This role requires strong communication, leadership, and the ability to mentor staff; it demands flexibility and adherence to policies, with focus on delivering excellent customer...

Concentrix in Kuala Lumpur is seeking an Advisor I, Customer Service – Mandarin to deliver excellent support to Mandarin-speaking customers. You will handle inquiries, clarify needs, and resolve issues following contract KPIs.The role emphasizes empathy, active listening, accurate data entry, and collaboration with teammates to improve customer...

Concentrix is seeking a Business Intelligence Analyst to serve as the analytics partner for the local business, building and maintaining dashboards, surfacing trends, and translating numbers into actions. You will connect local reporting with the Global BI data platform while ensuring continuity as the platform evolves.Success is measured by better and...

Job Title: Associate, Sales Development (Cloud)Job Description The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or...

Concentrix is seeking a Cloud Resiliency Engineer to enhance the reliability and recoverability of cloud environments for clients. This role demands a thorough understanding of Azure Cloud Platform, disaster recovery, and business continuity practices. The ideal candidate will have over 5 years of experience in designing high availability systems and...

Job Title: Specialist, Technical Sales (Advisor)The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities....

Concentrix is hiring an Advisor I, Customer Service (Banking Industry) for Malaysia. The role focuses on banking customer service via inbound/outbound calls, chats, and emails, addressing routine problems and providing timely resolutions.The successful candidate will be a native Chinese speaker with strong English skills and a Bachelor's degree, able to work...

Concentrix is seeking a capable supervisor in Kuala Lumpur to lead a group of call center associates, monitor attendance and performance, and ensure policy compliance. You will guide the team to meet targets and improve service quality.The role requires a Bachelor’s degree and fluency in Mandarin and Cantonese, with experience in trust and safety or...

Concentrix in Kuala Lumpur is seeking a customer service representative to deliver quality support to our diverse client base. You will greet customers, clarify needs, and document interactions to ensure accurate outcomes.The role emphasizes meeting KPIs, teamwork, and the ability to adapt to shifting schedules while offering additional products and...

Concentrix is seeking a Team Leader, Mandarin - Taiwan in Kuala Lumpur, Malaysia. You will supervise a group of call center associates, coach performance, monitor attendance, and ensure KPIs and contractual targets are achieved.The role requires an associate's degree and 2–4 years of relevant experience, with the ability to lead a team, communicate...

Concentrix is seeking a Business Development Representative in CDMX to drive B2B growth through proactive prospecting and outbound sales, requiring strong cold-calling and communication skills to build lasting relationships in a fast-paced setting.You will forecast weekly, monthly, and quarterly sales; expand product knowledge; address customer concerns;...