concierge

CONCIERGE Mandarin Oriental, Kuala Lumpur is looking for a Concierge to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning...

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

**Additional Information** **Job Number**26051071 **Job Category**Rooms & Guest Services Operations **Location**Marriott Residences Penang, One Marriott Drive, Penang, Malaysia, Malaysia **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Prendre en charge les demandes de dispositions ou de services exceptionnels des clients...

Overall Purpose of the Job: The incumbent is responsible for managing and fulfilling customer requests for standard as well as very high profile Aspire Lifestyles Clients via phone, email, and/or chat. He/She will fulfill the request through a variety of resources (Internet, team member or personal experience, partners, Aspire Lifestyles resources, etc.),...

GENERAL DESCRIPTIONThe CCX Envoy plays a vital role in ensuring a smooth and pleasant experience for patients and visitors at KPJ Johor Specialist Hospital. This position focuses on providing information about hospital facilities, guiding patients to various departments, and always offering service. CCX Envoy ensures a welcoming and supportive hospital...

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

SENIOR CONCIERGE Mandarin Oriental, Kuala Lumpur is looking for a Senior Concierge to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...

Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to...

Description JOB SUMMARY   Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure...

GENERAL DESCRIPTIONCustomer Care & Experience Concierge assists in the day-to-day activities at the Main Entrance of the lobby and other designated area at discretion of the Management. Arrange assistance such as wheelchairs, as a porter for patients as and when needed. Supports patient engagement by providing courteous guidance, personalized assistance, and...

Description POSITION SUMMARY   Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed...

Description POSITION SUMMARY   Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow...

Description POSITION SUMMARY   Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests...

GENERAL DESCRIPTION Responsible for Customer Care Delivery, Facilities and Process of Hospital Services. Responsible to maintain a favorable public image of KPJ Perdana Specialist Hospitality. Action regarding quality improvements and problem solving are dealt with immediately. This must be within the context of the Corporate and Hospital...

Main Responsibilities 1. Manage patient appointments efficiently to ensure smooth service flow and minimal waiting time. 2. Oversee the management, distribution, and availability of brochures and flyers to support patient information needs. 3. Handle general enquiries and complaints in a professional, timely, and customer-focused manner. 4. Perform...

Description JOB SUMMARY   Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure...

Residences Concierge The Residences Concierge will respond to a wide variety of homeowner, resident and guest requests by accurately assessing and responding to the owners, residents or their guests’ needs, then adding personal recommendations and touches to achieve maximum customer satisfaction while adhering to Four Seasons standards of service. The...

**Additional Information** **Job Number**26103684 **Job Category**Spa **Location**No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50450 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to...

**Additional Information** **Job Number**26075722 **Job Category**Rooms & Guest Services Operations **Location**Henry Butcher Malaysia Sdn. Bhd. Box #313, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Respond to Residence owners’ and their guests’ requests for visitor...

**About the role**: **Key responsibilities**: - Exercises judgment and discretion when serving as primary touch point for escalated customer service issues and vendor communication - Strives to leave the customer with a positive customer experience after every contact - Provides accurate and timely information regarding requests. - Provides services as per...