Jobs: contact

This job is for a BPO Contact Centre Manager, overseeing the performance and development of the contact center staff and operations. You might like this job because it involves leading and enhancing service quality, processes, and system improvements. Full-Time few hours ago Job Description Main purpose of job The main purpose of a Section Head is to...

This job is for a BPO Contact Centre Manager, overseeing the performance and development of the contact center staff and operations. You might like this job because it involves leading and enhancing service quality, processes, and system improvements. Full-Time few hours ago Job Description Main purpose of job The main purpose of a Section Head is to...

**WE ARE FOCUSED ON RECRUITING ON JULY (IMMEDIATELY START) & AUGUST** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Skill All. + KPI All. + Attendance All._ - **Have experience in Call Center & Basic E-commerce...

**WE ARE FOCUSED ON RECRUITING ON JULY (IMMEDIATELY START) & AUGUST23** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Skill All. + KPI All. + Attendance All._ - **Have experience in Call Center &...

**VACANCIES: 10 positions**: - **INTAKE: SEPTEMBER 2023**: - **WORKING HOURS/DAYS: |8:30 AM - 6:00 PM| MONDAY - FRIDAY (Observing SG’s public holiday)**: - **LOCATION: REDBERRY CONTACT CENTER, SECTION 13, PETALING JAYA (Nearest LRT - Asia Jaya/MRT Phileo Damansara)** **JOB DESCRIPTION: - ** - Patiently listen to customer's inquiries or problems -...

**VACANCIES: 10 positions**: - **INTAKE: February/March 2024 (Immediate Hiring)**: - **LOCATION: Redberry Contact Center Sdn Bhd, Section 13, Petaling Jaya. (Nearest LRT - Asia Jaya/MRT Phileo Damansara)**: - **WORKING DAYS/HOURS: Monday - Sunday, 5 days/week (including weekends & public holidays), |10:00 am - 8:00 pm|** Our client is a renowned...

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

**30 KEKOSONGAN KEMASUKAN SEGERA** - **LOKASI: Petaling Jaya (Seksyen 13)**: - **WAKTU BEKERJA: ISNIN - JUMAAT, 9:30 PG - 7 PTG**: - **GAJI ASAS/BASIC SALARY: SEHINGGA RM 2500 + KOMISYEN SEHINGGA RM 2500 - RM 4000** **SKOP KERJA** - Kerja dalam pejabat sahaja (tidak perlu berjumpa pelanggan) - Hanya menghubungi pelanggan institusi kewangan yang...

Job Description Interact with suppliers/clients to provide and process information in response to inquiries, concerns and requests about products and services. Serves customers by providing product and service information; resolving product and service problems. Detailed Description Main Job Tasks and Responsibilities Interact directly with...

**Responsibilities**: The key responsibility for the manager, Process, Quality and Fulfilment is to drive and motivate the team to meet the set job requirements and Key Performance Indicators. **Process & Service Management** - Drive continuous process improvement through periodic review and revision of internal products and procedures. - Proactive in...

**Company Overview**: Our client is a leading global insurance provider in Malaysia, seeking an Inbound Contact Center Executive to join their team. - Provide exceptional customer service via inbound calls. - Deliver polite, professional, and accurate responses. - Manage customer expectations and resolve issues promptly. - Collaborate with departments to...

**WALK-IN Customer Service Executive (Contact Centre) 10 May 2024** **-** **(**240000IQ**)** **[Walk-in Interview] Customer Service Executive (Contact Centre)** **Date**: Friday, 10 May 2024 **Time**:9.30am - 12.00pm and 2.00pm - 4.00pm **Location**:3rd Floor, Menara OCBC, No.18 Jalan Tun Perak 50050 Kuala Lumpur (next to Masjid Jamek LRT...

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

Customer Service Executive (Contact Centre)-(24000011) Description Services To attend to inbound calls enquiries over various range consumer financial products and services To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. To provide personalized...

Job Description Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution Capture customer feedback and systematically escalate them to respective...

Position: Assistant Contact Centre Manager - Mandarin Speaker Location: Bayan Lepas, Penang Salary Range: 9,000 - 12,000 Language: Mandarin (Malaysians) Specialization: at least 2 years Operations Manager experience in a call center Target Onboarding Date: 27 May 2024 Type: Full-time Shift: Regular Shift or 24/7 **Responsibilities**: - Responsible...

**Responsibilities** - Responsible for the work environment, client satisfaction and profitability of a program by being the leader of the line of business units integrated by Supervisors and agents - Manages and develops a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant...

**Requirements** - Minimum 2 years’ experience in contact centre with previous auditing experience an added advantage - Mandarin Speaker - Above average skill handling MS office - Minimum Diploma holder - Quality call auditing with the implementation of corrective action programs - Product or industry-specific experience - Solid experience in effective...

Req ID: 276948  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Centre Support Specialist - Production Support to join our team in Kuala Lumpur, Wilayah...

Closing Date : 01/04/2024 Contact Centre Voice Specialist ** For registered candidates, please login to apply Duties & Responsibilities To provide help and advice to customers on U Mobile and services as well as handle all incoming transactions received via email, social media, NGO, regulatory bodies and complaint cases via other channels Job...