Jobs: customer
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Embodiment Operations Manager
6 days ago
Sepang, Malaysia AIRBUS CUSTOMER SERVICES SDN BHD Full timeScope of Position The jobholder is responsible to perform A/C maintenance/modification/repair end to end project management for Asia -Pacific -based operators/lessors in order to improve customer proximity and maintain high service levels for Airbus customers. In addition, the job holder will support on-demand all queries on Asia-Pacific region This position...
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Technical Solutions Manager
4 days ago
Sepang, Malaysia AIRBUS CUSTOMER SERVICES SDN BHD Full timeScope of Position The TSM is accountable for the anticipation, management and delivery of global coherence of the technical solution, in accordance with Airbus and Regulatory procedures, project cost, quality and lead-time requirements. Key Responsibilities -On-site survey/assessment management and repair anticipation. -Survey, Assessment, Repair and...
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Contact Centre Service Agent
4 days ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeAnswers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...
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Customs Brokerage, Customer Service
4 days ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...
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Customer Service
1 week ago
Kuala Lumpur, Malaysia Five Leaf Clover Technology (Malaysia) SDN. BHD. Full timeThe job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...
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Customer Service
5 days ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...
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Customer Service
5 days ago
Kuala Lumpur, Malaysia MP GROUP Full time**Summary: Generate sales leads to hit target, achieve excellent customer satisfaction, build long term relationship with customers, answer customer questions.** 1. Generate sales leads that develop into new customers. 2. Identify and assess customers' needs to achieve satisfaction. 3. Interact with new/existing customers on behalf of organizations by...
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Vp, Customer Experience-customer Care
3 days ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Customer Experience (CX) team is responsible for improving end to end journey experience for our customers (buyers and sellers) on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.You will...
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Customer Service
10 hours ago
Sepang, Malaysia SF GLOBAL EXPRESS (M) SDN BHD Full time**They will play an important role in: -** - Prepare the Customs Duty and Tax documentation (K1) and make explanation to customers on the duty tax and other customs issues. - Respond to customers enquiries based on feedback from SF customs agent on a timely manner. - Responsible to ensure duty tax collection on shipment from customers prior customs...
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Customer Service
6 days ago
Pudu, Malaysia RedRadar International Sdn Bhd Full timeTo ensure customer requests, enquiries and complaint are attended and responded in timely manner and to provide first call resolution to provide excellent customer service. - To handle customer calls, complaints and enquiries efficiently, courtesy and professionally. - Relaying extensive product information to customers. - Filling customer records such as...
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Customs Specialist
3 days ago
Kuala Lumpur, Malaysia Glints Full time**Key Responsibilities**: - Interpret and study cross-border trade-related laws and policies, follow up on policy changes of Singapore's legislature, customs, taxation and other relevant regulatory departments in a timely manner, analyze relevant impacts, and cooperate with the company to formulate response plans. - Daily and abnormal management of customs...
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Customer Service
6 days ago
Ampang, Malaysia RedRadar International (Recruitment Agency) Full timeLocation: 03A-05, Dpandan Business Square, Avenue 2, Ampang, 68000, Selangor. Working Hours: Monday - Friday (9.00AM - 6.00PM), Saturday (9.00AM - 1.00PM) - Assist customers in selecting and purchasing perfumes based on their preferences and needs. - Address and resolve customer concerns, issues, and inquiries with a focus on customer satisfaction. - Handle...
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Customer Service
5 days ago
Ara Damansara, Malaysia Growthfn Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
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Customer Service
6 days ago
Petaling Jaya, Malaysia Blue Solutions Sdn Bhd Full time**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at...
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Customer Service
10 hours ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full time_**Location**:_based in KL Sentral_ - **Working hour**:_9am - 6pm (rotational week off)_ **Job Profile Summary** The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems...
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Customer Service
5 days ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full timeIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to difficult inquiries in a...
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Customer Service
5 days ago
Kuala Lumpur, Malaysia Nilfisk Sdn Bhd Full time**Responsibilities**: - To ensure timely order processing, feed-back and meeting customer delivery expectation. - Answer the customer enquiry, handling customer’s request or complaint, and feed-back customer on timely manner. - Handle the sales & service enquiry, order, and enquiry process be able to meet company and customer expectation. - Manage...
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Customer Service
1 week ago
Batu Pahat, Malaysia Aureumaex Medicare Marketing (M) Sdn Bhd Full timeProcess and follow up all customer order. Work with internal departements to meet customer's needs. Do arrangement for driver delivery. Prepare delivery report. Dealing with salesman and customer. Daily office paperwork (filling). Responding to customer inquiries. Resolving customer issues. Providing product/service information.
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Customer Service
3 days ago
Kuala Lumpur, Malaysia GOIP 365 BIZ SDN BHD Full time**Job Highlights** - Allowance - Strategic Working Location - Near to public transportation hub. - Good working culture and environment. Customer service representatives love to communicate with people and proactively solve issues. Always listen to customer concerns, answer customer questions, and provide information about the company's products and...
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Customer Service
10 hours ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full time_**Location**:_based in KL Sentral_ - **Operation hour**:_8am - 8pm (rotational shift)_ **Position Summary**: **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the...