customer service representative

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities • Communicate with customers via phone, email and chat • Provide knowledgeable answers to questions about product, pricing and availability • Work with internal departments to meet...

• Review, assess, and investigate complaints, disputes, and escalated cases submitted by merchants, customers, or relevant platforms, ensuring each case is handled professionally and fairly. • Conduct thorough investigations by reviewing transaction records, supporting documents, system information, communication history, and other relevant evidence to...

  Position Summary: Provides daily support to customer inquiries, which may include key accounts, regarding company products and/or services.   Location: Kulim High Tech Park, Kedah   Responsibilities: Uses judgment to organize own work and knowing when to refer issues to others. Leverages knowledge of business and tools and recommends/ implements...

About the job Customer Service RepresentativeWe are seeking an experienced and customer-focused Customer Service Representative to join our team. This role will be responsible for managing customer inquiries, order processing, quotations, and coordinating with internal departments to ensure efficient service delivery and customer satisfaction.The ideal...

About the job Customer Service Representative We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence. As we continue our rapid expansion, we are seeking talented individuals to join our team as Customer Service Representatives, playing a crucial role in maintaining the integrity of our E-commerce...

Answer telephone calls and respond to WhatsApp enquiries.Confirm customer requirements, product details and stock availability.Prepare quotations according to company pricing and approval procedures.Record and process orders accurately.Follow up on orders, delivery arrangements and customer concerns.Maintain organised customer and follow-up records.Welcome...

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team, and help us make...

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

We are seeking a friendly and customer-oriented Customer Service Representative to join ourHealth Food Store in KK! The Candidate should meet the following requirements: Must be a Malaysian citizen Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients. Minimum SPM level or equivalent. Fresh graduates are encouraged to...

Major Responsibilities Handling and replying to customer inquiries through email, phone, and a-live clients. Maintaining customer relations. Providing feedback to Supervisor/ Head on customer’s needs/feedback. Preparing and generating reports/relating customer queries. Researching into customers’ queries/concerns into the systems. And All Other...

Monitor daily operations and ensure smooth workflowHandle customer inquiries, feedback, and complaints; escalate when neededReport machine faults, breakdowns, and incidents via ticketing systemPerform basic documentation and reporting tasksMonitor CCTV attentively and ensure safety complianceAbout youMinimum SPM or equivalent1–2 years experience in...

About the job Customer Service RepresentativeWe are seekingCustomer Service Representativeswith professional proficiency in English, based in Kuala Lumpur. Candidates with prior call centre experience will be given preference, fresh graduates are encouraged to apply.Key Responsibilities:Deliver excellent customer service viaphone, chat, and email, ensuring...

Job DescriptionPower Integrations is hiring the Customer Service Representative located in our Malaysia office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer...

Job Objective To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Position Customer Service Representative Job Description To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key...

Job description As a Customer Service Representative you will be the first point of telephone contact for our global member who holds global employer health insurance with us. Previous experience in customer service is essential for this role.Key responsibilitiesReceives requests by email and telephone regarding insurance claims/policies.Responds to...

Job SummaryThe Customer Service Representative (CSR) is responsible for delivering efficient frontline banking services and operational support in compliance with the Bank's internal policies and regulatory requirements. The role ensures accurate transaction processing, excellent customer experience, adherence to compliance standards, and contributes towards...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required as extensive trainings will be provided. Proficient in spoken and written Mandarin, and English. Other language(s) is...

The Customer Service Representative is the primary point of contact for clients of our hair removal and lash services business. You will be responsible for providing exceptional customer service, managing client inquiries, scheduling appointments, promoting services and products, and ensuring a positive and welcoming experience for all customers, both in...

Create the future with Affin! You too can make a difference. We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference. Job Summary The Customer Service Representative (CSR) is...

Handle customer enquiries via phone and email.Provide professional and timely assistance to customers.Resolve customer issues and complaints effectively.Provide accurate information on products and services.Record and update customer information in the system.Follow company procedures and service standards.Work on a 24/7 rotating shift, including night...