customer service representative

Company Description Falcon Safe is the largest safe and vault manufacturer in Malaysia, with over three decades of expertise in high-quality security solutions. Since 1982, the company has expanded its product range from safety boxes, vaults, and fireproof cabinets to emergency doors, modular vaults, safe deposit lockers, jewellery safes, hotel safes,...

Toll Global Forwarding (Malaysia) Sdn Bhd 4.1 View all jobsAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000...

Emerson Process Management Manufacturing (M) Sdn Bhd 4.0 View all jobsThe Senior Customer Service Representative (Senior CSR) is a key member of our global Shared Service Center organization, delivering exceptional support and service to customers throughout the sales and post-sales journey. In this role, you will manage complex customer interactions,...

Toll Global Forwarding (Malaysia) Sdn Bhd 4.1 View all jobsAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000...

The Senior Customer Service Representative (Senior CSR) is a key member of our global Shared Service Center organization, delivering exceptional support and service to customers throughout the sales and post-sales journey. In this role, you will manage complex customer interactions, resolve escalations, support order management processes, and lead...

Job Description The Customer Service Representative role is the tactical first level support contact for order placement and fulfilment for both direct and distribution customers. You will represent Renesas with the customer ensuring satisfaction and loyalty through clear and accurate communication and problem resolution. Key Responsibilities Standard order...

To complement our team, we are looking for a customer- and teamoriented individual for our division Plasma Control Technologies at the Penang site as a Customer Service Representative. For over 75 years, we have been following our curiosity. It drives us and has made Comet a leading Swiss technology company worldwide. Curiosity and the spirit of research...

Industry: E-commerce (Beauty and Wellness)Location: Eco Palladium Johor Bahru / PuchongWe’re Hiring: Live Chat Customer ServiceYour ResponsibilitiesCustomer Engagement & Support: Provide prompt and professional assistance to customers through various channels, including phone, live chat (Shopee, Lazada, TikTok), and social media platforms (Facebook,...

The RoleThis position is responsible for providing first-level support by triaging, managing, and resolving assigned service cases in accordance with EXEO Global and customer Service Level Agreements (SLAs). The role requires working on a rotating roster to support a 24x7 operation, ensuring timely response, effective case management, and high-quality...

Enter and maintain customer orders accurately in the ERP system. Follow standard SOPs for order creation, changes, confirmations, and delivery alignment. Monitor order blocks, missing information, and routine pricing issues and elevate when needed. 2. Customer Support Manage daily customer inquiries regarding order status, delivery, documentation, or...

Provide outstanding customer service through phone, email, and chat support.Assist customers with inquiries, issues, and product-related questions.Maintain accurate records of customer interactions and transactions.Collaborate with team members to enhance the customer experience.Resolve complaints and provide appropriate solutions in a timely...

[ Job ResponsibilitiesHandle inbound customer inquiries via phone and email in a professional and timely manner. Provide accurate information regarding products, services, and customer accounts. Resolve customer issues, complaints, and requests while ensuring high customer satisfaction. Escalate complex cases to the relevant department when necessary. Record...

About the job Customer Service RepresentativeWe are seeking an experienced and customer-focused Customer Service Representative to join our team. This role will be responsible for managing customer inquiries, order processing, quotations, and coordinating with internal departments to ensure efficient service delivery and customer satisfaction.The ideal...

## Customer Service RepresentativeApply: Klang: Full time: Posted Today: R000078716**About Toll Group**At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than...

About the job Customer Service Representative We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence. As we continue our rapid expansion, we are seeking talented individuals to join our team as Customer Service Representatives, playing a crucial role in maintaining the integrity of our E-commerce...

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1. Position Summary The Customer Service Representative (CSR) serves as the primary point of contact between TSCL and its clients. The role is responsible for managing customer enquiries, coordinating service requests and technician dispatch, supporting alarm monitoring operations, handling complaints, and ensuring compliance with service level agreements...

About the job Customer Service RepresentativeWe are seekingCustomer Service Representativeswith professional proficiency in English, based in Kuala Lumpur. Candidates with prior call centre experience will be given preference, fresh graduates are encouraged to apply.Key Responsibilities:Deliver excellent customer service viaphone, chat, and email, ensuring...

Job DescriptionPower Integrations is hiring the Customer Service Representative located in our Malaysia office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer...

Answer telephone calls and respond to WhatsApp enquiries.Confirm customer requirements, product details and stock availability.Prepare quotations according to company pricing and approval procedures.Record and process orders accurately.Follow up on orders, delivery arrangements and customer concerns.Maintain organised customer and follow-up records.Welcome...