helpdesk

Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as...

Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : PJ Trade Centre, Damansara Working Hours : 9am - 6pm (Mon - Fri) _**Follow Singapore working calander_ **Responsibilities** - Diagnose, troubleshoot, and resolve hardware, software, and network-related issues efficiently. - Collect, analyze, and...

**Position**: IT Helpdesk **Basic Salary**: RM 2,800 - RM 3,400 **Location**: Petaling Jaya Trade Centre **Working Day**: Monday - Friday **Working Hours**: 9.00am - 6.00pm **Job Scope**: - Interact with customers and provide prompt assistance to address their needs. - Gather customer information, analyze symptoms, and diagnose technical issues. -...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.Interact with customers and provide prompt assistance to address their needs.Gather customer information, analyze symptoms, and diagnose technical issues.Follow up with customers and schedule call backs when necessary to...

What You'll Do Provide first level contact and resolve customer issuesEscalate complex cases to the next support levelGuide customers through troubleshooting stepsEnsure timely follow-up on all enquiriesMaintain accurate documentation and case closure All you need to know  Attractive Salary Package up to RM 3.8kComprehensive benefits (Allowance +...

Responsibilities Response to Ticketing system, constant review and follow up to ensure all ticket response based on priority. To reduce system down time, understand the outlet request and resolved and make sure it is not repeating again. Responsible, installation and maintenance of all IT Hardware, infrastructure, and services. Troubleshooting system and...

Job Responsibilities: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...

To provide first level and second level support for all incidents and requests tickets submitted by the IT end-users - Performing remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue reported by the customer. - Guide through the problem-solving process encompassing desktop-related...

Excellent opportunity for a dynamic person to join a cable manufacturing company as an IT Helpdesk Engineer in Kulim, Malaysia. The role will serve as the primary point of contact for IT support, covering user assistance, hardware and software setup, troubleshooting, account management, ticketing, documentation, and support for IT operations across the...

Rapid Manufacturing Connectivity - Kulim Hi-Tech Park, Kedah Excellent opportunity for a dynamic person to join a cable manufacturing company as an IT Helpdesk Engineer in Kulim, Malaysia. The role will serve as the primary point of contact for IT support, covering user assistance, hardware and software setup, troubleshooting, account management, ticketing,...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Response to Ticketing system, constant review and follow up to ensure all ticket response based on priority. To reduce system down time, understand the outlet request and resolved and make sure it is not repeating...

Job summary The role involves managing IT services for clients to keep their systems running smoothly by identifying and resolving technical issues. The focus is on providing first-line support for simple incidents and service requests. Job responsibilities: Respond to calls /emails/chats received from customer and address the customer needs or...

Job summary The job involves providing internal IT support to both Japanese and non-Japanese clients as an L1 level technical support role. This is a B2B position Job responsibilities: Provide IT support (server, system, PC troubleshooting, etc.) to clients mainly in Japanese via phone, email, and chat, but there will also be inquiries in...

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!OverviewTNS (Transaction Network Services) is looking for a motivated and customer-oriented Helpdesk Support Specialist.You will be part of a support team providing first line support...

We are looking for passionate, motivated, and highly skilled individuals to be the front liner for all Redtone’s customers; providing the best customer experience for all telecommunications services offered by the company. Duties and responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone, email and...

Job Title: Support Helpdesk Executive Key Responsibilities: Respond to user inquiries and support requests via phone, email, or ticketing system. Troubleshoot and resolve technical issues and escalate complex problems as needed. Provide guidance and assistance to users on software functionality and usage. Document and maintain records of support requests,...

**About the role** Athena Innovations Sdn Bhd is looking for a **Helpdesk Support Specialist** to join our IT Support team. In this role, you will provide technical support to internal and external users, ensuring issues are resolved quickly and efficiently. You will play a key role in maintaining system stability and delivering a high level of customer...

**Job Purpose** To provide comprehensive technical support for the school's ICT infrastructure, focusing on Apple and Windows devices, audio-visual equipment, and critical school administrative systems (Student Management System, Requisition System, Ticketing System). The role also involves contributing to the efficient operation of school systems through...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Assist IT to coordinate application and software releases (includes resource planning allocation), CEO initiatives or group initiative tasks, etc. Posses IT Technical skills in End User Computing or Endpoint technical...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.The Helpdesk Support Executive is responsible for handling customer support requests, coordinating with the technical team, monitoring support progress, and ensuring that customer issues are properly recorded and followed up...