helpdesk

Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.We are looking for a reliable and customer-focused IT Helpdesk Support to join our team. You will be the first point of contact for end-users seeking technical assistance.Responsibilities1. Provide first-level support for...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.Position : IT Helpdesk (System Administrator)Salary : RM 2,800 – RM 3,400 (Basic) + AllowancesJob SummaryWe are seeking an IT Helpdesk (System Administrator) to provide first-level technical support and ensure the smooth...

About Us         At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.As the Architects of Change™, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30...

What You'll Do Provide first level contact and resolve customer issuesEscalate complex cases to the next support levelGuide customers through troubleshooting stepsEnsure timely follow-up on all enquiriesMaintain accurate documentation and case closure All you need to know  Attractive Salary Package up to RM 3.8kComprehensive benefits (Allowance +...

A Malaysia-based role supporting regional operations via a centralized helpdesk.Handle inbound queries, incidents, and service requests across day/night shifts.Ensure timely resolution while delivering high-quality customer experience.What You'll Be DoingHandle incoming calls and requests, capturing accurate details through effective questioning.Log...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Response to Ticketing system, constant review and follow up to ensure all ticket response based on priority. To reduce system down time, understand the outlet request and resolved and make sure it is not repeating...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.Minimum Diploma in Network/Computer Science/Information Technology or equivalent.Minimum of 2 years relevant field. Experience working in Data Centre would be an advantage.Preferable with certification of CCNA, Nutanix or...

Job summary The role involves managing IT services for clients to keep their systems running smoothly by identifying and resolving technical issues. The focus is on providing first-line support for simple incidents and service requests. Job responsibilities: Respond to calls /emails/chats received from customer and address the customer needs or...

Job summary The job involves providing internal IT support to both Japanese and non-Japanese clients as an L1 level technical support role. This is a B2B position Job responsibilities: Provide IT support (server, system, PC troubleshooting, etc.) to clients mainly in Japanese via phone, email, and chat, but there will also be inquiries in...

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!OverviewTNS (Transaction Network Services) is looking for a motivated and customer-oriented Helpdesk Support Specialist.You will be part of a support team providing first line support...

About the role This is a full-time position as an Application Helpdesk (ERP) based in Petaling Jaya, Selangor. You will be part of the IT Support team at SL Information Solutions Sdn Bhd, providing technical assistance and resolving issues for users of the company's enterprise resource planning (ERP) software. What you'll be doing Provide 1st and 2nd level...

About UsAt Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.AboutAbout UsAt Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators. As the Architects of Change™, we combine global expertise with local...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Diploma / Bachelor's Degree in Computer Science, Information Technology, or related field Able to speak Mandarin and English Fresh graduates are welcome to apply Experience providing technical support for accounting...

Regular update for follow up action and problem status.Redirect problems to appropriate resources and elevate situations if required.Respond to requests for technical assistance via phone and email.Able to work shifts and during weekends / public holidays.Proficiency in English.Working experience in IT helpdesk and Network operation is an advantage.Customer...

About UsAt Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.AboutAbout UsAt Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators. As the Architects of Change™, we combine global expertise with local...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Min 1 year of experience in IT onsite support, desktop support, or service desk support. Hands-on experience withnew joiner deployment and IT equipment setup. Good knowledge ofWindows OS troubleshooting and...

Doctorshospitalcayman is seeking an entry-level IT Apprenticeship in Penang, Malaysia. You will support day-to-day IT systems in a hospital, learn healthcare IT, and receive full training with ongoing mentorship.Ideal for an enthusiastic learner with strong communication skills and a willingness to grow in a clinical IT environment. Training covers helpdesk,...

Deliver support to dealers and customers by offering guidance, troubleshooting, and consultation on software products through phone, email, and remote sessions.Maintain detailed records of all activities, including inquiries, issues, customer feedback, and the solutions provided.Continuously follow up on unresolved tasks internally and externally to ensure...

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview TNS (Transaction Network Services) is looking for a motivated and customer-oriented Helpdesk Support Specialist. You will be part of a support team providing first line support...