hotline

Responding to Inquiries: Answer incoming calls from customers regarding reservations, availability, and other related inquiries. Booking Reservations: Assist customers in booking reservations accurately and efficiently, ensuring all necessary details are recorded. Customer Service: Provide excellent customer service by addressing customer needs, resolving...

Discover your impact with KUKA Group KUKA Group offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We´re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and electronics. If you´re a...

IT Service Desk Hotline Engineer Discover your impact with KUKA Group KUKA Group offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We´re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and...

TOSHIBA ELEVATOR (MALAYSIA) SDN. BHD. is seeking a Customer Service Support Officer to handle our elevator/escalator hotline and coordinate urgent breakdown responses. You will gather essential information, log incident details, and liaise with technicians to ensure timely service.Responsibilities include providing caller guidance, tracking case progress,...

KUKA Group Malaysia is seeking an IT Service Desk Hotline Engineer to provide first-line support for employees and customers. You will log, categorize, and resolve IT tickets, and collaborate with L2/L3 teams to ensure timely incident resolution.You’ll troubleshoot issues across Windows, Microsoft 365, Outlook, Teams, VPN, printers, and basic networking,...

A leading insurance provider in Kuala Lumpur is seeking a Senior Officer/OFFICER for their Customer Contact Centre. The successful candidate will utilize their Cantonese and English skills to deliver exceptional customer service, handling inquiries related to life and health insurance products. Applicants should have a minimum of 5 years of experience in...

Accenture is seeking a bilingual (Chinese/English) Technical Support Agent to support our global cloud services team in Malaysia. You will handle hotline inquiries, consult official docs, and provide accurate solutions while escalating to L2 when needed.The role requires 2+ years in hotline support, familiarity with ITSM processes, and willingness to work...

TecAlliance interconnects entirely global automotive aftermarket data and knowledge from order to invoice. Over 900+ colleagues work relentlessly globally together in 140 countries and counting. We are owned by 34 automotive companies like Bosch, Continental, Rheinmetall, or ZF and proudly connect all data for them. Become a colleague (m/w/d) today and...

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.Location: Medini 9, Iskandar Puteri, JohorSalary: Up to RM3,000Working Hours: Rotational ShiftWorking Days: 6 Days per WeekIncludes: Weekends & Public HolidaysJOB RESPONSIBILITIESHandle incoming calls from customers via the...

Accenture is seeking a bilingual (Chinese/English) hotline support specialist to address global customer inquiries related to public cloud products. You will consult official docs and knowledge bases to provide accurate solutions and escalate issues to L2 when needed.Flexibility for night and weekend shifts is required as part of a global service model. The...

Flexibly assist in the compliance verification and escalation of customer complaints received through various channelsEscalate and follow up on abnormal casesRegularly conduct personal work reviews; actively participate in departmental quality weekly meetings, share cases, and propose process optimization suggestionsPerform ad-hoc POD investigation tasks...

Attend to incoming calls through the Company's elevator/escalator Hotline from customers, building management, tenants and the public.Receive and accurately record elevator/escalator breakdown, entrapment and service-related calls.Obtain essential information from callers, including building location, elevator/escalator number, nature of breakdown, number of...

KPJ Healthcare Berhad in Malaysia is seeking a Corporate Communications Executive in Kuala Lumpur to support business growth and marketing initiatives. You will handle inquiries via WhatsApp, email and hotline, help plan campaigns and coordinate cross-channel activities across digital, print and on-ground channels.The role requires a diploma or degree in...

J&T Express (Malaysia) Sdn. Bhd. is seeking a Customer Service Officer based in Malaysia to handle customer queries, resolve complaints promptly, and follow SOPs to ensure efficient service.You will respond via CRM tools and hotline, coordinate with other departments on escalated cases, and support KPI targets while maintaining a customer-focused approach...

GREENEARTH LANDMARK SDN. BHD. is seeking a Public Relations/Corporate Communications professional to support PR activities, manage relationships with government agencies, communities and media, and coordinate corporate events.The role involves updating the company website, preparing newsletters and press materials, and assisting as PIC for the Hotline Aduan....

Sinar in Sabah, Malaysia is seeking a Waste Management Coordinator to monitor collection points, coordinate with drivers and supervisors, and ensure activities run on schedule. You will handle customer hotline inquiries, prepare operational reports, and use GPS vehicle monitoring to optimise routes.The role requires responsibility, discipline, and the...

ONE SUITE CONSULTANCY is seeking an On-Site Recovery Customer Service Operator for an overnight role. You will manage the overnight roadside assistance hotline, understand customer issues, and coordinate with on-site recovery drivers to deliver prompt service.The ideal candidate communicates confidently in English, stays organized during busy periods, and...

Carrier International Sdn Bhd in Penang is seeking a Service Operations Coordinator to attend technical meetings at customer sites and drive planning and execution of service jobs within budget. You will assign technicians, manage work orders, and monitor PM plans in Salesforce to ensure monthly completion.In this role you will maintain strong customer...

Glodon International Pte. Ltd. seeks a proactive Service & Support Associate in Kuala Lumpur to deliver training, guidance on projects, and on-duty hotline support for clients.You will partner with the sales team to drive renewals and assist with sales demos, while collecting product requirements and suggesting new features. You will also assist the product...

Roche is seeking an Intern for the Integrated Support Team in Malaysia. You will maintain and support daily operations by applying wide process knowledge, serving as the first point of contact for internal customers regarding the SAP S4/Hana ERP system, and collaborating with second-level support to ensure timely service delivery.As an intern you will...