Jobs: igaming

Responsibilities:Lead and manage a team of customer support agents handling bankings, live chat, email, and social media.Monitor daily support performance (response time, CSAT, resolution rate).Handle escalations, VIP concerns, and sensitive player issues.Conduct regular coaching sessions, QA checks, and performance reviews.Collaborate with fraud, banking,...

We are seeking an **Business Analyst** to join our **CRM Department** and support our expansion. - **Role : Business Analyst (CRM)**_ - **Type : Permanent**_ - **Location : Accessible by MRT, Maluri**_ - **Working day /hours : Normal, Friday WFH**_ - **Salary : RM4,000 onwards + Monthly Performance Bonus + Year End Bonus**_ - **Project handling : Igaming...

We are seeking an Ethical Hacker with strong Red Team, Blue Team, and Threat Intelligence skills to strengthen our security posture across high-traffic platforms. Candidates with experience in the iGaming industry will have an added advantage.Key Responsibilities:Red Team (Offensive Security)•Conduct penetration testing on Web, API, H5, and admin...

**Junior Compliance (Fully Work From Home Opportunity) Igaming Industry** **Basic Salary Range: RM 3,000 - RM 4,000** **Benefits: Year End Bonus / Performance Bonus / Long Service House Allowance & Etc** **Working Hours: On shift Basis (AM, Noon, Night)** **Preferably Chinese** **Key Responsibilities**: - Inquire and escalate to the relevant...

_**Role : Junior CRM : Mandarin**_ - **Type : Permanent**_ - **Location : Old Klang Road, KL (During probation 3 months will be WFH. After 3 months, will WFO.**_ - **Working day /hours : Normal 9AM-6PM / Mon - Fri**_ - **Salary : Fresh Graduate RM4,000 / With experience RM4,500 + Year end Bonus, Performance bonus**_ - **Project handling : igaming**_ **Key...

_**Role : Junior Fraud & Risk**_ - **Working Mode: Remote**_ - **Project : igaming**_ - **Employment Type: Full-Time**_ - **Language: Mandarin & English**_ - **Working days/Hours : Mom-Fri / 8.30am - 5.30pm**_ **Key Responsibilities**: - Monitor and analyze user behavior, transaction patterns, and account activities to detect anomalies or...

_**Role : Junior CRM (Mandarin speaker)**_ - **Will Working From Home for 3 months (during probation)**_ - **Type : Permanent**_ - **Location : Old Klang Road, KL**_ - **Working day /hours : Normal**_ - **Salary : RM3,000 - RM4,500 + Year end Bonus, Performance bonus**_ - **Project handling : igaming**_ **Key Responsibilities**: - Understand customer needs...

**Role : Junior CRM** **Type : Permanent** **Location : Old Klang Road, KL (will WFH during probation 3 months, after probation need WFO)** **Working day /hours : Normal : Mon-Fri/9am-6pm** **Salary : RM3,000 - RM4,500 + Year end Bonus, Performance bonus** **Project handling : igaming** **Key Responsibilities**: - Understand customer needs and...

**Junior CRM (Customer Relationship Management) Hybrid - Igaming Industry** **Preferably - Chinese** **Location: Old Klang Road (Hybrid)** **Key Responsibilities**: - Take ownership to maintain and develop customer relationships on a daily basis, - with CRM system) - Understand customer needs and preference to provide competitive products and service. -...

_**Role : Junior HR Admin (Mandarin + English)**_ - **Type : Hybrid (1 week WFO & 1 week WFH)**_ - **Location : Old Klang Road, KL**_ - **Working day /hours : Normal**_ - **Salary : RM3,000 - RM4,500 + 13th Bonus, Performance bonus**_ - **Project handling : igaming**_ **Key Responsibilities**: - Develop recognition programs to reward employee...

Type : Hybrid (1 week WFO & 1 week WFH) Location : Old Klang Road, KL Working day /hours : Normal Salary : RM3,000 - RM4,500 + 13th Bonus, Performance bonus Project handling : igaming - **Key Responsibilities**:_ - Develop recognition programs to reward employee achievements and contributions. - Assist manager to conduct regular salary review and...

**Key Responsibilities**: - Develop and execute strategic **sales and marketing plans** to expand market presence and achieve revenue targets. - Build, manage, and nurture relationships with affiliates, partners, and key stakeholders in the iGaming ecosystem. - Drive customer acquisition, retention, and loyalty programs through effective campaigns and...

**Job Responsibilities:** 1. Responsible for company media, exhibition business, and other sales activities. 2. Develop global iGaming game development and operation teams, achieve partnerships. 3. Foster relationships with industry clients and peers, maintain good rapport. 4. Expand channel agents, sell company products. 5. Collect and organize market...

Job Responsibilities:Responsible for company media, exhibition business, and other sales activities.Develop global iGaming game development and operation teams, achieve partnerships.Foster relationships with industry clients and peers, maintain good rapport.Expand channel agents, sell company products.Collect and organize market trends and industry...

Job Overview If you are passionate about top-notch service and have strong working knowledge of industry standards and practices as well as the company’s product and services, then this job is for you JOB DESCRIPTION: - Develop and lead the service team in delivering outstanding service and ensuring team’s objective and goals are met; - Develop and...

We are proud to collaborate with a dedicated design partner supporting a market leader in the iGaming industry, in search of a visionary Head of Product Design. This role reports directly to the Product Director and will lead the design vision and delivery of world-class digital experiences for global audiences.Core ResponsibilitiesLead and inspire a team of...

We are proud to collaborate with a dedicated design partner supporting a market leader in the iGaming industry, in search of a visionary Head of Product Design. This role reports directly to the Product Director and will lead the design vision and delivery of world-class digital experiences for global audiences.Core ResponsibilitiesLead and inspire a team of...

Responsibilities:Develop and maintain iGaming frontend interfacesDevelop UI with HTML, CSS, JavaScriptImprove website performance and UXWork with designers and backend teamFix frontend bugs and issues

Overview:SOFTSWISS is hiring a Key Business Development Manager to drive our expansion across Asian markets. You’ll take the lead in building strong, lasting relationships with operators and partners, bringing SOFTSWISS solutions to the forefront of one of the most dynamic regions in iGaming. This is a high-impact role where market insight and strategic...

Overview:SOFTSWISS is hiring a Key Business Development Manager to drive our expansion across Asian markets. You’ll take the lead in building strong, lasting relationships with operators and partners, bringing SOFTSWISS solutions to the forefront of one of the most dynamic regions in iGaming. This is a high-impact role where market insight and strategic...