quality analyst

Job Description:Identify and remedy defects within the production process Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achievedCompile and analyze statistical data Ensure that user expectations are met during the testing processDraft quality assurance policies and procedures...

To ensure conformance of sales calls to standards or requirements and support the drive of better Customer Experience. Key Responsibilities 1.Calls Monitoring Conduct quality monitoring of sales calls as scheduled. Validate the sales calls in accordance to scripts and check lists to ensure adherence. Update and complete the scoring sheets and all report...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Job Summary: Responsible to support the global Customer Quality Engineering (CQE) team by handling various administrative tasks, data retrieval, and analysis. Job Responsibilities: Extract and consolidate Level 1 OCAP data into standard templates, ensuring timely submission to the CQE.Gather initial product investigation data and information, assisting...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Qualifications Main Requirements: Bachelor’s degree or equivalent diploma in any disciplineCandidate must be able to work on rotational shift (3 shift / 5 working days)Minimum 1 years’ experience as QA in call centerMust be proficiency in English & Cantonese in terms of written, reading and speakingAble to start work immediately is...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Qualifications Main Requirements: Bachelor’s degree or equivalent diploma in any disciplineCandidate must be able to work on rotational shift (3 shift / 5 working days)Minimum 1 years’ experience as QA in call centerMust be proficiency in English & Cantonese in terms of written, reading and speakingAble to start work immediately is...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...

Overview We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications Bachelor’s degree or equivalent diploma...