quality services ltda

Perform standard analytics and manage quality tools in the center on a day-to-day basis. Support all other Business Process Optimization (BPO) initiatives or solutions that add value to the service line.Overall Role PurposePerform standard analytics and manage quality tools in the center on a day-to-day basis. Support all other Business Process Optimization...

Rentokil Initial Malaysia is looking for a capable Operations/Branch Manager to oversee service delivery across our pest management teams in Bayan Lepas, Penang. You will plan schedules, train staff, and ensure quality, timely service while maintaining vehicle records and safety standards.The role requires a Diploma in a related discipline, strong leadership...

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.Monee delivers a comprehensive range of digital financial products and services, including mobile wallets,...

Hach Malaysia, a Veralto subsidiary, is seeking a Service Engineer IST to deliver in-house servicing, calibration, maintenance, and customer support for analytical instruments. The role requires hands-on servicing, diagnostics, and timely calibration certificates, with 10–20% travel and occasional visits to customer sites. A bachelor’s degree in...

We are looking for a detail-oriented and analytical Quality Analyst to strengthen service quality and operational standards across our customer service operations.You will conduct quality audits, analyse performance trends, identify improvement opportunities and work closely with internal teams and service partners to improve processes, service consistency...

Randstad Malaysia is seeking a Temporary Customer Service Support to assist with handling customer enquiries, email quality audits, calls, survey follow-ups, and data reporting. The role emphasizes accuracy, professionalism, and a service-focused approach to maintain quality and efficiency.The position requires prior customer service or administrative...

HS Foodozer Sdn Bhd di Subang Jaya sedang mencari seorang penyelia operasi kedai untuk memastikan kelancaran operasi harian outlet, meningkatkan kecekapan dan pematuhan piawaian kualiti serta perkhidmatan pelanggan. Tanggungjawab termasuk memastikan kebersihan dan keselamatan premis, membantu pengendalian tunai, menyediakan laporan stok, perbelanjaan dan...

KPJ Healthcare Berhad is seeking a Deputy Manager in Diagnostic Imaging Services to provide corporate leadership and technical oversight across KPJ hospitals, ensuring standardised imaging policies, safety, and continuous improvement.You will drive governance, digital transformation, accreditation readiness, and service optimisation, while coordinating with...

KPJ Healthcare Berhad is seeking a Deputy Manager, Sterilization Service Operation to lead CSSD customer liaison, quality and safety coordination, and NCR management, ensuring timely service delivery while upholding regulatory standards.You will build strong client relationships, coordinate audits, support continuous improvement, and work with operations to...

Eaton’s Electrical business in Malaysia is seeking a Service Engineer to join our team in Selangor. You will deliver on-site installation, testing and commissioning for UPS, switchgear, transformers, RMU and ACB, and provide preventive maintenance and on-call support across PQ and PD product lines.You will analyze equipment status, troubleshoot faults,...

Service Engineer role with Eaton's Electrical business in Malaysia, Selangor, Subang Jaya. You will install, test, and commission electrical systems, perform preventive maintenance, diagnose faults, and handle on-site repairs for UPS, switchgear, RMU, and ACB products.24x7 stand-by support is required on a rotational schedule. Requires a Bachelor's/Diploma...

Quality Management (Call Centre & Customer Service) We are seeking a Quality Assurance Executive to evaluate customer service quality, monitor operational performance, and ensure compliance with established standards across contact centre and back-office operations. Key Responsibilities Evaluate customer interactions across voice, email, live chat, and...

UNCLEBOB is seeking an Outlet Supervisor to lead daily operations and supervise the outlet team, ensuring smooth service flow and adherence to quality, cleanliness and safety standards.You will manage shifts, support opening/closing, monitor inventory and cash handling, address customer feedback, and contribute to sales and customer satisfaction targets....

Grab is seeking a GS - Service Success Specialist based in Petaling Jaya for a two-year fixed-term contract. You will own end-to-end resolutions for high-severity escalations across MYSG, working with Legal, Public Affairs, and Compliance teams to craft executive write-ups and regulatory responses.You'll conduct forensic deep-dives using the 5-Whys...

Gleneagles Kuala Lumpur (A branch of Pantai Medical Centre Sdn Bhd) is seeking a Patient Feedback Coordinator to manage and analyse patient feedback data, prepare monthly reports, and coordinate service improvement initiatives. You will liaise with multiple departments and the Service Excellence Division to ensure timely responses and CSAT targets are...

Quality Assurance [Customer Service] EngineerManage customer quality inquiries, complaints, and feedback to ensure customer satisfaction and strengthen customer relationships.Coordinate cross-functional activities related to customer requirements, quality issues, and improvement actions.Support customer audits, complaint investigations, and corrective action...

Rentokil Initial Malaysia is seeking a proactive supervisor to lead a 10-member service team, plan and monitor schedules, and ensure timely delivery of pest management services. You will train staff, maintain quality compliance, and report on performance, issues, and customer feedback.The role emphasizes driving safety, fleet management, and strong...

Tan Chong Motor Holdings Berhad is seeking a workshop service coordinator to assist customers whose vehicles enter the workshop for repair. You will issue Repair Orders and suggest appropriate solutions.You will also distribute Repair Orders to mechanics, monitor progress to meet schedules, ensure timely, well-documented reports and warranty claims, and...

PUBLIKA MOBILE memerlukan pekerja untuk melakukan repair telefon mengikut SOP dan memberikan penerangan asas kepada pelanggan berkenaan masalah serta servis repair. Anda juga akan membantu operasi cawangan, termasuk melayan pelanggan walk-in secara profesional dan mengurus komunikasi melalui WhatsApp untuk leads baru.Selain itu, peranan ini melibatkan...

Jaya Grocer is seeking a dynamic and passionate Kitchen Crew member to be a core part of our brand-new F&B section in Malaysia. You will execute daily kitchen operations—from food preparation and maintaining strict hygiene standards to ensuring every dish served meets our high-quality benchmarks.You will work closely with the Outlet Leader and Managers to...