support

DescriptionAbout EPOSBacked by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider. Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering...

DescriptionWork location: The Vertical Business Suite, Bangsar South., MalaysiaWorking time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%Key Responsibilities๊User support and helpdesk•           Provide IT support for Malaysia office employees•           Manage IT ticketing system with SLA targets•          ...

Company DescriptionOutsourcingWe provide Nationwide Support Services and On-Site Field Support. To ensure business continuity, we have dedicated and highly-trained engineers who are readily available at any time aims to bridge short-term operational gaps.HR Service & Payroll OutsourceWe simplify your HR and Payroll needs via our Multiple Services – with or...

Company Overview We are a fast-growing organization specializing in the supply of high-quality food products and solutions to businesses across Malaysia. Our portfolio includes a wide range of food ingredients， ready-to-use products, and customized food solutions, serving clients in the F&B and retail sectors. Title: IT Support Salary range: up to...

Perform deployment and installation for Desktop, Laptop & Server.Provide in-house troubleshooting, diagnostics, and parts replacement support for Desktop, Laptop & Server.Handle daily technical support cases assigned by Team Lead via the ticketing system.Process warranty claims for hardware failures and coordinate with vendors for repair or replacement under...

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a...

We are seeking an experienced IT Support Specialist with a focus on backend systems to join our team. The ideal candidate will have expertise in managing and maintaining backend systems, rerunning scripts, and using Remote Desktop Protocol (RDP) for remote access. This role involves ensuring the smooth operation of backend systems, resolving technical...

We provide Nationwide Support Services and On-Site Field Support. To ensure business continuity, we have dedicated and highly-train engineers who are readily available at any time aims to bridge short-term operational gaps. HR Service & Payroll Outsource We simplify your HR and Payroll needs via our Multiple Services - with or without having to own the...

Job Description Asateammember,youwillworkcross functionally to support our international business and users in KL, Malaysia , and differentlocationsacrossSEAcountries,supportbasicofficeITinfrastructure,provideITservicesandITassetsmanagement;manageregionalprojectssuchashardware/softwareupgradeprojectandcompany wide project supporte.g. Double11 , business-...

IT / System Support - Job Scope - Manage and conduct **stock take / stock counting** and ensure inventory records are accurate. - Maintain and update **system pricing, product costs, and selling prices**. - Monitor and troubleshoot **system-related issues**, particularly POS and inventory systems. - Perform **data checking and system updates** to ensure...

[To perform daily monitor and operational support for backup solution implemented as per pre-defined policies and proceduresMonitor backup jobs, execute restore jobs, troubleshoot failed job, and initiate corrective actionHandling incoming calls or email from customer for technical request/supportMonitor ticket queue, log ticket through our ticket management...

About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their...

Description   o   5+ years of managing a Customer Support team (10+ agents) within a technology environment.o   5+ years of experience in Technical or Application Support.o   Strong troubleshooting skills with the ability to manage complex technical issues and cross-team escalations.o   Experience monitoring and improving support performance,...

5+ years of managing a Customer Support team (10+ agents) within a technology environment. 5+ years of experience in Technical or Application Support. Strong troubleshooting skills with the ability to manage complex technical issues and cross-team escalations. Experience monitoring and improving support performance, including SLA and customer satisfaction...

Kuala Lumpur, Federal Territory of Kuala Lumpur Job Summary The Support Lead plays a crucial role in enhancing customer satisfaction by executing continuous improvement initiatives and providing expert technical assistance. This position is responsible for leading efforts in troubleshooting complex issues, conducting root cause analyses, and implementing...

**What You’ll Do** - Install, configure and maintain hardware and software components. - Test and verify devices to ensure proper functionality and performance. - Troubleshoot hardware, software and basic network-related issues. - Respond to customer technical issues and provide appropriate support. - Assist customers with device installation,...

Company DescriptionOutsourcingWe provide Nationwide Support Services and On-Site Field Support. To ensure business continuity, we have dedicated and highly-trained engineers who are readily available at any time aims to bridge short-term operational gaps.HR Service & Payroll OutsourceWe simplify your HR and Payroll needs via our Multiple Services – with or...

DescriptionApplications SupportWe are seeking an Applications Support professional to join our growing team. In this role, you will support large installations, including servers and applications, as well as other assigned software. You will be part of a highly collaborative team and receive mentorship from the Lead Application Support to further develop...

Job Description We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence. As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Executives, providing unrivalled support to clients within the logistics industry. Position Customer...

Position : Application Support (ERP MRP)Company Nature of Business : ERP systems, Financial, CRMCompany Name : (Informed once shortlisted)Working days & hours : Monday to Friday, 9.00am 5.30pmLocation : Dataran Prima, Petaling JayaCompanyOur client is an established business solutions specialist providing integrated solutions for local and...