support engineer

At Decube, we're not just developing a platform; we're redefining how enterprises approach data health and quality. Our cutting-edge data observability platform empowers data teams to proactively manage and maintain the integrity of their systems, ensuring optimal performance and reliability. By preventing data quality incidents, we enable our clients to...

Be a part of something BIG!   The Senior Support Engineer (OSS/BSS) is responsible to own the end-to-end health, reliability, and support of the BSS/OSS platform that underpins our digital telco stack as well as the Web/App components dependent on the platform. He/ She will troubleshoot cross domain issues spanning BSS/OSS, Azure cloud services,...

IT Support Engineer (Fintech / Trading Environment) Location: Kuala Lumpur, Malaysia Work Mode: Onsite Employment type: Permanent Our client is a leading player in the e-commerce and digital services market, recognized for its innovative approach and extensive reach. With a global presence, the company has established itself as a trusted platform for...

Company Background: We represent our client from Hong Kong, a conglomerate with business interests in Malaysia across various sectors, including F&B, furniture, logistics, and more. As they are expanding, they are looking for IT Support Engineer to join them. Job Description: Diagnosing and resolving technical issues related to hardware, software,...

Overview  We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills. What will you be doing?  As...

Key responsibilities： 1、Respond to, diagnose, and mitigate live-site incidents and support service reliability through on-call rotations. 2、Design and implement end-to-end test scenarios, validation cases, and automation solutions to improve testing efficiency and quality. 3、Support vulnerability remediation activities, including dependency upgrades,...

Key Responsibilities Provide Level 2/3 application support for core business systems — ERP, CRM, HRMS, and other core platforms — including troubleshooting, root-cause analysis, and resolution. Serve as escalation point for issues that cannot be resolved at Level 1, and coordinate with application vendors and third-party support where...

About Us: A leading global technology group, renowned for its extensive ecosystem of digital services and platforms. With a strong presence in cloud computing, mobile gaming, social media, and enterprise solutions, the organization supports millions of users and businesses worldwide. It emphasizes innovation, scalability, and security, making it a key player...

MerchantSpring is a SaaS analytics and reporting platform that helps agencies, investors, brands, and vendors track and optimize performance across more than 120 e-commerce and marketplace channels, including Amazon, Walmart, and Shopify. Working at the intersection of software, data, and commerce, the team builds tools that help customers make sense of...

Job DescriptionLead the employees in Field Service Engineer and Service Tech Families to ensure successful implementation, installation, repair, calibration and support of customers’ (Agilent and/or non-Agilent) products (owned, leased or rented) and/or systems. Understand and meet customer needs through the creation of services, the provision of effective...

With a very strong team-spirit and continuously strives to improve our engineers develop and share in a globalized and multi culturalenvironment, we are looking for a highly motivated:    APPLICATION SUPPORT ENGINEER   ROLE:  Run the environments by monitoring availability and taking a holistic view of system health Build software (tools) and systems...

Responsibilities Position Summary / Purpose Your primary role is to provide Level 3/ Level 4 application support for designated customers and software applications, providing outstanding service and solutions to Octave’s customers through the handling of issues relating to the support of Octave’s Protect products and services. You will seek to resolve...

We are seeking a Technical Support Engineer to join our client's dynamic team. This is a hybrid position based in Kuala Lumpur, you will required to go to the office 2-3 days a week. Key Responsibilities:Provide technical support and regular updates via phone, email, or message to clients.Keep track of all customer interactions and update case details in...

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connect branches, remote sites and vessels using wireless solutions. Headquartered in Singapore with local operations in Australia, Malaysia,...

Job TitleIT Solution Support EngineerJob DescriptionYou are part of the Vanderlande Value Office team, providing 2nd-level support and specific technical expertise to customers and colleagues in the APAC region,  reporting to the LCS Director SEA & Head of Value Office in Malaysia.Your profileYou hold a bachelor’s degree in computer science or electrical...

About Rimini Street, Inc.Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.Our comprehensive portfolio of...

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection...

DescriptionExperience: 3–6 YearsLocation: MalaysiaBudget: Up to 5.5K RMEmployment Type: 2-Year ContractJob DescriptionWe are looking for an experienced L2 Support Engineer with strong database support knowledge and hands-on experience in Linux and Unix shell scripting. The candidate will be responsible for monitoring, troubleshooting, and supporting...

Unboxing of devices and performing DOA (Dead on Arrival) process if needed. Collection of device information (MAC address/ Model/ SN) Connect devices to warehouse network Physical installation of devices (installation of tablet to a forklift, installation of physical printer) Configuration of the device including OS and application level (as per...

DescriptionKey ObjectiveProviding application delivery support to meet business need global/regional based.Triage new Incidents as they are received, prioritize appropriately, and ensure that critical and non-critical issues are addressed in a timely manner.Design and implementation of support processes using ITIL best practices.Communicate directly with...