support engineer

At Decube, we're not just developing a platform; we're redefining how enterprises approach data health and quality. Our cutting-edge data observability platform empowers data teams to proactively manage and maintain the integrity of their systems, ensuring optimal performance and reliability. By preventing data quality incidents, we enable our clients to...

Be a part of something BIG!   The Senior Support Engineer (OSS/BSS) is responsible to own the end-to-end health, reliability, and support of the BSS/OSS platform that underpins our digital telco stack as well as the Web/App components dependent on the platform. He/ She will troubleshoot cross domain issues spanning BSS/OSS, Azure cloud services,...

IT Support Engineer (Fintech / Trading Environment) Location: Kuala Lumpur, Malaysia Work Mode: Onsite Employment type: Permanent Our client is a leading player in the e-commerce and digital services market, recognized for its innovative approach and extensive reach. With a global presence, the company has established itself as a trusted platform for...

Company Background: We represent our client from Hong Kong, a conglomerate with business interests in Malaysia across various sectors, including F&B, furniture, logistics, and more. As they are expanding, they are looking for IT Support Engineer to join them. Job Description: Diagnosing and resolving technical issues related to hardware, software,...

Overview  We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills. What will you be doing?  As...

Flexibility to work in a 24x7 environmentMonitors performance across all channels (calls, chats, tickets, etc.) in real time to ensure service targets are achieved for our clientsCommunicates cross functionally throughout the organization providing timely feedback to leaders on performanceSupports resolution of technical issues for our internal teams and...

The Senior Support Engineer (OSS/BSS) is responsible to own the end-to-end health, reliability, and support of the BSS/OSS platform that underpins our digital telco stack as well as the Web/App components dependent on the platform. He/ Shewill troubleshoot cross domain issues spanning BSS/OSS, Azure cloud services, APIs/microservices, real‑time...

Netpoleon Solutions is a well-established IT Security and Network Company recently acquired by Macnica Inc – a US 5.5 Billion Dollar Revenue company. With offices in Singapore, Australia, Cambodia, India, Indonesia, Malaysia, Myanmar, New Zealand, Philippines, Thailand, Vietnam and parent company in Japan and US, we are now inviting individuals that have...

About the roleKonica Minolta Business Solutions (M) Sdn Bhd is seeking an experienced IT Support Engineer to join our team on a contract basis in Kuala Lumpur. In this role, you will be responsible for providing efficient and effective technical support to our clients, ensuring their IT systems are functioning smoothly and addressing any issues that arise in...

**1. END USER SUPPORT** 1.1. To provide level 1 and level 2 support at head office, branches, and subsidiaries. 1.2. To liaise with internal and external users in regard to problem solving and supports. 1.3. To investigate computer-related issues raised by the users and escalate if needed. 1.4. To provide support to other team's members and work in...

Broaden your horizon! Join our Technical Support Engineering team !!! As a Technical Support Engineer, you are able to: Experience your satisfaction in supporting customers on technical challenges for vision inspection machine system setup, maintenance, and troubleshooting at customer premises. Grab your travel pass as you would have the opportunity to...

Job DescriptionLead the employees in Field Service Engineer and Service Tech Families to ensure successful implementation, installation, repair, calibration and support of customers’ (Agilent and/or non-Agilent) products (owned, leased or rented) and/or systems. Understand and meet customer needs through the creation of services, the provision of effective...

We are seeking a Technical Support Engineer to join our client's dynamic team. This is a hybrid position based in Kuala Lumpur, you will required to go to the office 2-3 days a week. Key Responsibilities:Provide technical support and regular updates via phone, email, or message to clients.Keep track of all customer interactions and update case details in...

Responsibilities Position Summary / Purpose Your primary role is to provide Level 3/ Level 4 application support for designated customers and software applications, providing outstanding service and solutions to Octave’s customers through the handling of issues relating to the support of Octave’s Protect products and services. You will seek to resolve...

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connect branches, remote sites and vessels using wireless solutions. Headquartered in Singapore with local operations in Australia, Malaysia,...

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection...

About Rimini Street, Inc.Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.Our comprehensive portfolio of...

Unboxing of devices and performing DOA (Dead on Arrival) process if needed. Collection of device information (MAC address/ Model/ SN) Connect devices to warehouse network Physical installation of devices (installation of tablet to a forklift, installation of physical printer) Configuration of the device including OS and application level (as per...

Job MissionWithin the framework of the HPS solutions maintenance policy, the Support Engineer I contributes to the resolution of incidents and anomalies in order to ensure high levels of customer satisfaction, while strictly respecting the contractual Service Level Agreements (SLAs).Key ResponsibilitiesIncident and Issue ManagementParticipate in the...

DescriptionKey ObjectiveProviding application delivery support to meet business need global/regional based.Triage new Incidents as they are received, prioritize appropriately, and ensure that critical and non-critical issues are addressed in a timely manner.Design and implementation of support processes using ITIL best practices.Communicate directly with...