Jobs: technical support

**Join Our Team as a Technical Support Executive** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

**JOB PURPOSE / OVERVIEW** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

**Overview**: - **IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

Provides profession advices to customer onsite regarding machine installation environment, computer hardware / software system and electricity specification requirement.Setup installation of machine and conduct machine operation training in customer site.Provides technical support to users by answering questions, troubleshooting problems, setting on machine...

Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related...

Job Description Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve...

1. Possess at least Diploma/Professional Certificates in Electrical/Civil/Sports Science/Mechanical. 2. Minimum of 3 years working experience in related field. 3. Knowledgeable in Ms Office, Auto-cad and supplier sourcing. 4. Experience in organizing tournament or event is an added advantage. 5. Provide technical support for Operation team at Laban Rata...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

To maintain and ensure system security - Perform IT preventative maintenance **Job Requirement** - Prior experience in tech support, desktop support, or a similar role. - Proficiency in Windows OS environments. - Good understanding of computer systems, mobile devices and other tech products. - Attention to detail and good problem-solving skills. - Practical...

**Technical Support Specialist** We are seeking a qualified Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to users of our online trading software. **Responsibilities**: - Guide users through software installation, setup, and configuration - Investigate and resolve software errors,...

Friendly, independently, fast, effective, and knowledgeable technical assistance to all employees across multiple departments. - Technical troubleshooting for Windows, basic network, desktop and laptop hardware troubleshooting, Photostat machine, Printer driver installation and troubleshooting, knowledge in MAC OS is added advantage. - Hardware configuration...

Position : Technical Sales Support Specialist Salary : Open for Discussion Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job summary** This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D team on the technical...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

Position : Technical Sales Support Specialist Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job summary** This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D team on the technical requirements by...

Position : Technical Sales Support Specialist Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job summary** This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D team on the technical requirements by...