technical support representative

Job description Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers using the client's website shopping...

Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers using the client’s website shopping channel. Education background: • Bachelor’s Degree...

DescriptionACCOUNTABILITIES & ESSENTIAL FUNCTIONS Demonstrates the highest quality of customer service and effectively interacts with all internal and external business contacts.Uses resources effectively to provide customers the best component selection for the application and offers associated items with product support. Also provides Mouser website and...

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and...

IT Technical Support Location: Muar We are a retail technology company providing integrated POS and accounting software solutions to retail and F&B brands and businesses across Malaysia. We are committed to system reliability, service excellence and long-term client partnerships. Key Responsibilities • Provide system and application...

About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We...

Responsibilities: Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA. Track ticket status and make sure no missing SLA (service level agreement). To prepare daily and detailed technical support report. Carry out a regular review of product performance / repair / returns data. Updating daily...

Role: Technical Support Analyst (Project Support) Job Duties Responsible for supporting server and network infrastructure and defining and implementing upgrades to existing systems or introduction of new infrastructure. Administer and support server and network infrastructure. Complete all necessary daily routine system administration tasks so that systems...

Responsibilities Responsible in resolving technical issues and providing support to stakeholders Support the launches of products and features, working with both business op and engineering to gather requirements, configurations setup and testing for related products. Responsible for helping to improve reliability, stability and scalability challenges with...

About the Role OceanBase is seeking an experienced and technically strong Technical Support Engineer to join our Global Technical Support team. This role provides advanced technical support for enterprise customers using OceanBase database products, helping ensure the stability, availability, and performance of customer database environments. As a...

Role: Technical Support Analyst (Project Support) Job Duties Responsible for maintaining IT operations and infrastructure within the Malaysia project office, ensuring systems, services, and user support remain available, secure, and performing to business expectations. Administer and support server, network, desktop, and IT infrastructure. ...

Job Title Associate Technical Support Engineer PURPOSE OF THE ROLE: Associate Technical Support Engineer provides shift-based product support for passenger self-service products used by global airlines and airports. In this role, they take calls directly from passenger facing agents or airport/airline helpdesks. They also react to automatically logged...

Company Description Ikramatic Systems is a technology-focused organization dedicated to delivering reliable, user-centered solutions to its customers. The company emphasizes strong product performance and responsive support to help clients maximize the value of their technology investments. Teams collaborate closely across functions to improve products and...

Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique...

The Position: As L1.0 Technical Support, your role is to deliver technical support and customer service to users and clients. The Responsibilities of the Role: Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices). Determine the problem...

Job Summary Responsible for delivering technical training, providing after-sales technical support, and ensuring the optimal performance of robots. This role develops training programs, conducts certification assessments, troubleshoots robots, and works closely with dealers and customers to enhance product reliability and customer satisfaction. Job...

OverviewAt Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from...

Job Responsibilities: 1.Proactively learning about products and technology from the headquarter, understanding end customers' requirements, and being capable of conducting comparisons and effectively approaching customers to provide value-added solutions. 2. Participate in exhibitions and conduct technical presentations for customers and distributors. 3....

We are seeking an experienced Technical Sales Support to join our dynamic team at Next Visual Sdn Bhd. This is a full-time position based in Subang Jaya, Selangor. Job Descriptions:- Perform pre-sales activities such as product demo. Exploring and promoting Artificial Intelligence (AI)-enabled products to partners and customers where applicable. Assist in...

You will drive business growth through customer development, internal coordination and competitive solutions. You will coordinate with cross‑functional teams to ensure successful projects and product launches by strengthening customer service and provide expert technical support, resolving issues promptly, and improving line performance. It's an exciting...