technical support representative

Job description Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers using the client's website shopping...

Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers using the client’s website shopping channel. Education background: • Bachelor’s Degree...

Company Description ACI Sciences (M) Sdn Bhd provides expert support in the medical device and chemical research industries. With a dedicated team of skilled and reliable professionals, the company is committed to delivering outstanding service to its clients. ACI Sciences collaborates with industry leaders to cater to the demands of these specialized...

IT Technical Support Location: Muar We are a retail technology company providing integrated POS and accounting software solutions to retail and F&B brands and businesses across Malaysia. We are committed to system reliability, service excellence and long-term client partnerships. Key Responsibilities • Provide system and application...

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers...

As a Support Analyst, you will provide advanced technical support to customers and partners, investigating and resolving complex software and payment system issues. You will work closely with customers and internal teams to ensure timely resolution, drive root cause analysis, and deliver an exceptional support experience. WHAT YOU WILL DO: Responsibilities...

What is Ansible Health? Ansible Health unites physicians, nurses, respiratory therapists, and tech experts from Columbia, Johns Hopkins, Google, Amazon, and other top institutions to revolutionize care for chronic disease patients. We combine elite clinical expertise with cutting-edge technology to deliver personalized, efficient care at scale. Our team's...

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko...

About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We...

Technical SupportFull-time Support Technical Admin Manage technical support operations and system configurations for the Vision platform. About The Role The Support Technical Admin will manage technical support operations, system configurations, user access management, and first-level technical troubleshooting for the Vision platform. The role acts as a...

Key Responsibilities: Generate accurate registration of brands and models following datasheets and catalogues of instruments, identifying their technical characteristics. Perform timely and accurate database checks and updates (to the Master Library) for brands and models of test & measurement instruments. Assist in maintaining the database (Master Library)...

DescriptionACCOUNTABILITIES & ESSENTIAL FUNCTIONS Demonstrates the highest quality of customer service and effectively interacts with all internal and external business contacts.Uses resources effectively to provide customers the best component selection for the application and offers associated items with product support. Also provides Mouser website and...

Responsibilities: Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA. Track ticket status and make sure no missing SLA (service level agreement). To prepare daily and detailed technical support report. Carry out a regular review of product performance / repair / returns data. Updating daily...

Role: Technical Support Analyst (Project Support) Job Duties Responsible for supporting server and network infrastructure and defining and implementing upgrades to existing systems or introduction of new infrastructure. Administer and support server and network infrastructure. Complete all necessary daily routine system administration tasks so that systems...

Provide Level 1 and Level 2 technical support for end users on hardware, software, and IT-relatedissues. Diagnose and resolve desktop, laptop, printer, peripheral, and connectivity issues. Handle incidents, service requests, and problem tickets within agreed SLA and KPI targets. Administer and support Microsoft 365 services including Exchange Online,...

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers...

Responsibilities Responsible in resolving technical issues and providing support to stakeholders Support the launches of products and features, working with both business op and engineering to gather requirements, configurations setup and testing for related products. Responsible for helping to improve reliability, stability and scalability challenges with...

About the Role OceanBase is seeking an experienced and technically strong Technical Support Engineer to join our Global Technical Support team. This role provides advanced technical support for enterprise customers using OceanBase database products, helping ensure the stability, availability, and performance of customer database environments. As a...

Role: Technical Support Analyst (Project Support) Job Duties Responsible for maintaining IT operations and infrastructure within the Malaysia project office, ensuring systems, services, and user support remain available, secure, and performing to business expectations. Administer and support server, network, desktop, and IT infrastructure. ...

Skop kerja: untuk membantu mengekalkan pelayan pada pelbagai platform; terutamanya pelayan windows termasuk aplikasi web bekerjasama dengan pasukan klien, pembangun dan rangkaian untuk menyelaraskan peningkatan, menampal dan menyelesaikan sebarang isu silang fungsi untuk membantu dalam menyelesaikan masalah dan isu yang berkaitan dengan pelayan, isu yang...