teleperformance

Teleperformance Malaysia in Kuala Lumpur is seeking Mandarin-speaking Customer Service Representatives to join our team. You will handle customer inquiries through calls, emails, and live chat, providing accurate information and resolving issues to ensure a positive experience for every customer.This role offers a professional, supportive, and multicultural...

Teleperformance in Kuala Lumpur is seeking a Customer Support Specialist to represent the brand and uphold its values while assisting customers with online orders.You will respond through phone and email, handle payments securely, and work with the team to continuously improve the customer experience, meeting the KPIs set by Teleperformance and the client....

Inbound Sales Representative- English SpeakingTeleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been...

Teleperformance Malaysia is seeking a Trainer to support our Customer Service team by sharing expertise, guiding performance, and ensuring that standards are met.You will train new hires, run upskilling sessions, and coach specialists across channels to optimize nesting and readiness. The role emphasizes collaboration with Trainers and the Training Manager...

Agents Only Technologies Inc., a Teleperformance Company, is seeking an outbound sales representative fluent in Mandarin and Cantonese to support a US client offering online ordering software for restaurants.The role focuses on lead generation, qualification, and scheduling product demonstrations. Candidates should be comfortable with high-volume outbound...

Agents Only Technologies Inc., a Teleperformance Company, is seeking an outbound sales representative fluent in Mandarin and Cantonese to support a US client offering online ordering software for restaurants.The role focuses on lead generation, qualification, and scheduling product demonstrations. Candidates should be comfortable with high-volume outbound...

Agents Only Technologies Inc., a Teleperformance Company, is seeking an outbound sales representative fluent in Mandarin and Cantonese to support a US client offering online ordering software for restaurants.The role focuses on lead generation, qualification, and scheduling product demonstrations. Candidates should be comfortable with high-volume outbound...

Agents Only Technologies Inc., a Teleperformance Company, is seeking an outbound sales representative fluent in Mandarin and Cantonese to support a US client offering online ordering software for restaurants.The role focuses on lead generation, qualification, and scheduling product demonstrations. Candidates should be comfortable with high-volume outbound...

Agents Only Technologies Inc., a Teleperformance Company, is seeking an outbound sales representative fluent in Mandarin and Cantonese to support a US client offering online ordering software for restaurants.The role focuses on lead generation, qualification, and scheduling product demonstrations. Candidates should be comfortable with high-volume outbound...

Teleperformance in Malaysia is seeking a dynamic Senior Manager to lead Fraud and Risk Operations across multiple workflows, ensuring compliance with SOWs and driving service delivery excellence.The role requires 10+ years in operations, 7+ years in people management, and a proven track record in BPO/ITES environments. Strong analytical, strategic thinking...

Agents Only Technologies Inc., a Teleperformance Company, is seeking an outbound sales representative fluent in Mandarin and Cantonese to support a US client offering online ordering software for restaurants.The role focuses on lead generation, qualification, and scheduling product demonstrations. Candidates should be comfortable with high-volume outbound...

Agents Only Technologies Inc., a Teleperformance Company, is seeking an outbound sales representative fluent in Mandarin and Cantonese to support a US client offering online ordering software for restaurants.The role focuses on lead generation, qualification, and scheduling product demonstrations. Candidates should be comfortable with high-volume outbound...

Teleperformance in Malaysia seeks a Training Manager to lead the design, delivery, and evaluation of training programs across departments, ensuring alignment with performance metrics and organizational standards.The role requires strong facilitation, instructional design, and data analysis skills, with experience in a BPO setting. Office-based with...

Teleperformance is seeking a Workforce Management Lead in Malaysia to develop forecasts, manage schedules, and optimize staffing for client SLAs. You will collaborate with operations, lead a WFM team, and drive continuous improvement with data-driven insights.The role requires strong analytical skills, proven BPO WFM experience, and excellent leadership and...

Teleperformance is seeking a QA professional in George Town, Penang. The role requires a Bachelor’s degree or equivalent, at least 1 year of experience in a technical or call center environment, and proficiency in both English and Korean. Responsibilities include constructing analytical reports, monitoring performance, and identifying training needs....

Teleperformance Malaysia is looking for a Trainer to support the Customer Service team by sharing expertise, guiding performance, and ensuring training standards are met. You will facilitate new hire and refresher sessions, design tests, and coach on nesting performance.You will collaborate with the Training Manager to adjust curricula and materials, and you...

Teleperformance Malaysia is seeking a capable Team Lead for our Kuala Lumpur contact center. You will oversee a team of agents, monitor attendance, productivity, and performance, and ensure adherence to policies and procedures.The role requires a Diploma or Bachelor’s degree, at least 2 years of supervisory experience in a BPO/Call Center, strong English...

Teleperformance Malaysia is seeking a proactive leader to mentor and develop a high-performing team during an exciting transition. You will guide career growth, build scalable analytical capabilities, and coordinate with global cross-functional partners to deliver data-driven solutions.The role requires strong communication, strategic thinking, and a passion...

Teleperformance Malaysia in Penang Bayan Lepas is seeking an experienced operations leader to manage large, diverse teams across multiple workflows in a fast-paced environment, ensuring delivery against SLAs and maintaining high engagement.You will mentor team leaders and agents, build strong client relationships, and drive continuous improvement in...

Teleperformance in Malaysia seeks a seasoned people manager to mentor a market team during an exciting transition, building problem solving, analytical, and technical capabilities for scalable solutions. You will drive strategic direction and communicate progress across global teams.The role emphasizes advocacy for users, cross-functional collaboration, and...