Customer Support Specialist

3 weeks ago


Solaris Dutamas Kuala Lumpur Kuala Lumpur Malaysia Headmistress Group Sdn Bhd Full time

 Answering whatsapp messages from customer and potential customer in timely and quality mannerAssist customers in their queries about the treatment, pricing and appointment bookingSchedule and slot in customer's appointmentCommunicate with branches on daily appointmentsCommunicate with the customers on their appointments (confirmation, reschedule, cancellation and etc)Provide support to the customers as and when requiredOther administrative task related to customer service 

 An organised and structured individual with ability to focus on task assigned to him/herA customer oriented individualExcellent communication skillsAbility to communicate in English and Bahasa Malaysia effectivelyAbility to work individually and in a teamA fast leanerAbility to work under pressure 

 CommissionTrainingPerformance bonusAnnual salary increment 



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