Content moderator
3 weeks ago
The Offer Attractive Salary & Benefits Leadership Role Flexible working options The Job You will be responsible for : Working closely with the business to create an effective content marketing strategy and editorial plan in line with business objectives. Developing and executing content marketing campaigns to drive traffic, engagement, leads, sales and customer retention. Developing and managing the editorial calendar to ensure deadlines are met. Generating engaging content for thought leadership pieces, websites, social platforms and marketing collateral. Managing relationships with external marketing agencies. Ensuring consistency of brand voice, style and tone across all content. Analysing content traffic metrics and effectiveness of campaigns and messaging to explore ways of improving content marketing ROI. Defining and developing a community management strategy. Organising various community building initiatives to cultivate and grow participation in community forums. Monitoring and optimising community engagement levels. The Profile You have at least 1 year experience ideally in Community Manager or Content Marketing within Internet, Telecommunications and Professional Services industry. You have the ability to develop engaging content for a wide range of audiences. You are a creative marketing professional, preferably with a strong content creation and writing background. Experience within would be a strong advantage. You are a strong team player who can manage multiple stakeholders You are a strong networker & relationship builder You are adaptable and thrive in changing environments The Employer Our client, Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients.
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Content moderator
2 weeks ago
Pulau Pinang, Malaysia Growthfn Full timeGrowth Fn is a leading recruitment agency with expertise in finding top talent for IT companies with various specializations. With our headquarters in Malaysia and branch offices in the Philippines, Indonesia, and Thailand, we provide exceptional recruitment services to businesses across Southeast Asia. We set ourselves apart by delivering exceptional...
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Content Moderator
3 weeks ago
Balik Pulau, Malaysia Teleperformance Full timeOverview E-commerce Content Moderation Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Qualifications • Bachelor’s...
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Content Moderator
3 weeks ago
Balik Pulau, Malaysia Teleperformance Full timeOverview Content Review Analyst (Content Moderator) jobs continue to be on the rise as the online world never stops needing content moderation. Content Moderation is essential for guarding, maintaining the online reputation of a business. AI technology shall be deployed for the first round of moderation. Later, Content Moderation by human is necessary...
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Content Moderator
3 weeks ago
Balik Pulau, Malaysia Teleperformance Full timeOverview E-commerce Content Moderation Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Qualifications • Bachelor’s...
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Content moderator
2 weeks ago
Pulau Pinang, Malaysia Teleperformance Full timeOverview Provide timely support to customers through available communication channels (email and chat) Identify and escalate priority issues through proper channels when necessary Follow up with customers to ensure their technical issues are resolved Work with other team members in identifying better ways in providing better customer support Meet all key...
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Content moderator
4 weeks ago
Balik Pulau, Malaysia Teleperformance Full timeOverview Provide timely support to customers through available communication channels (email and chat) Identify and escalate priority issues through proper channels when necessary Follow up with customers to ensure their technical issues are resolved Work with other team members in identifying better ways in providing better customer support Meet all key...
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Content moderator
4 weeks ago
Balik Pulau, Malaysia Teleperformance Full timeOverview Provide timely support to customers through available communication channels (email and chat) Identify and escalate priority issues through proper channels when necessary Follow up with customers to ensure their technical issues are resolved Work with other team members in identifying better ways in providing better customer support Meet all key...
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Content Moderator
3 weeks ago
Balik Pulau, Malaysia Teleperformance Full timeOverview Provide timely support to customers through available communication channels (email and chat) Identify and escalate priority issues through proper channels when necessary Follow up with customers to ensure their technical issues are resolved Work with other team members in identifying better ways in providing better customer support ...
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Content Moderator
3 weeks ago
Balik Pulau, Malaysia Teleperformance Full timeOverview Provide timely support to customers through available communication channels (email and chat) Identify and escalate priority issues through proper channels when necessary Follow up with customers to ensure their technical issues are resolved Work with other team members in identifying better ways in providing better customer support ...
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Trainer (Mandarin - Penang)
3 weeks ago
Balik Pulau, Malaysia Teleperformance Full timeOverview Job Description If you have proven 1 year BPO supervisory experience, we have something for you! Qualifications Requirements: • Degree in any discipline Minimum Relevant Work Experience • 3 years customer service experience with minimum 2 years training experience • Minimum 1 year of content moderation related...
