Trainer (Mandarin - Penang)

Found in: Talent MY C2 - 1 week ago


Balik Pulau, Malaysia Teleperformance Full time

Overview

Job Description

If you have proven 1 year BPO supervisory experience, we have something for you

Qualifications

Requirements:


• Degree in any discipline

Minimum Relevant Work Experience
• 3 years customer service experience with minimum 2 years training experience
• Minimum 1 year of content moderation related experience


Minimum Training Required
• Fast learner and independent


Skills
• Minimum bi-lingual proficiency.
• Language proficiency in English and Mandarin is mandatory
• Related experience is strongly preferred.


Preferred Qualifications
• Proven experience as corporate trainer in the customer service industry
• Understanding of effective teaching methodologies and tools
• Willingness to keep abreast of new techniques in corporate training
• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an
asset
• Affluent communication, presentation, and public speaking skills
• Organizational and time management abilities
• Critical thinking, analytical and decision-making abilities

Responsibilities

Responsibilities:


• Design effective training programs.
• Prepare training materials.
• Conduct training and refreshers.
• Support and mentor new employees.
• Conduct evaluations to identify areas of improvement.
• Monitor, analyse & train trainees’ performance and call out any unusual trends.
• Identify training needs by working with operations team and QA.


  • Content moderator

    Found in: beBee S MY - 4 weeks ago


    Balik Pulau, Malaysia Teleperformance Full time

    Overview Provide timely support to customers through available communication channels (email and chat) Identify and escalate priority issues through proper channels when necessary Follow up with customers to ensure their technical issues are resolved Work with other team members in identifying better ways in providing better customer support Meet all key...

  • Customer Service

    5 days ago


    Pulau Tikus, Malaysia Dai Cha Fan Full time

    Position : Customer Service & Floor Crew Location : Pulau Tikus, Penang Age : 21 - 35 Work Day : 6 days ( 1 day off) Work Time : 10am to 7pm Qualification : Min SPM above, with/without experience Writing & Speak : Able to speak Mandarin & English Knowledge : Basic computer skill (MS Word & MS Excel) **Salary**: RM2,200.00 - RM2,700.00 per...


  • Pulau Tikus, Malaysia Dai Cha Fan Full time

    Position : Assistant Club Manager Location : Pulau Tikus, Penang Age : 21 - 35 Work Day : 6 days ( 1 day off) Work Time : 10am to 7pm Qualification : Min SPM above, with/without experience Writing & Speak : Able to speak Mandarin & English Knowledge : Basic computer skill (MS Word & MS Excel) Application Deadline: 02/29/2024 **Salary**: RM2,200.00 -...

  • Customer success specialist

    Found in: beBee S MY - 1 week ago


    Pulau Pinang, Malaysia Two95 International Inc. Full time

    Company: Teleperformance Position: Customer Success Specialist Location: George Town, Penang, Malaysia Salary: RM 2,800 - RM 3,300 Language Requirement: English & Mandarin Working Hours: 9am to 6pm or 12pm to 9pm Overview: Respond to customer inquiries via phone and email. Serve as the primary contact for customers on the client's website. Embody the...


  • Pulau Tikus, Malaysia Klinik Pergigian Eversmile Full time

    Eversmile Dental Penang is looking to hire a full time Dental Clinic Assistant to be an addition to our lively team in Pulau Tikus. Working hours : 6 days per week. 8 hours per day. Job scope: 1. Assist dentist with dental procedures 2. Answer phone calls 3. Ensuring cleanliness of the clinic 4. Cleaning and sterilizing instruments 5. Arrange...

  • Sales Executive

    Found in: beBee S MY - 4 weeks ago


    Butterworth Butterworth Pulau Pinang Malaysia 12100 Zoomlion Heavy Industry (Malaysia) Sdn Bhd Full time

    Establishing, maintaining and updating customer files regularly.Plans customer calls and ensure wide customer coverage.Spotting business opportunities, and following up with the orders.Collecting project information and promoting sales.Collecting and analyzing marketing information.Innovating and overseeing the sales process for the business in order to...


  • Pulau Tikus, Malaysia GPEX CENTRAL SDN BHD Full time

    We are seeking a detail-oriented individual to join our team in the role of Customer Service Assistant. As a vital part of our customer service and sales support team, you will play a key role in ensuring the seamless processing of orders, addressing customer inquiries, and maintaining positive relationships with our valued clients. **Responsibilities**: -...


  • Pulau Pinang, Malaysia S&P Global Full time

    The Market Reporter Chemical and Polymer Markets is the price reporter and pricing specialist covering Platts suite of prices, news, and analysis of the chemical and polymer markets. **The Team**: You will be joining a dynamic, people-first team that prizes effective collaboration and strong inter - and intra-team relationships. We value team members who...

  • Sales Coordinator

    Found in: beBee jobs MY - 1 week ago


    Jalan Merbau , Butterworth Pulau Pinang Malaysia Vital Technomation (Penang) Sdn Bhd Full time

    Coordinate salesperson inquiries, quotations and purchase orders in RM platformAttend to customer's enquiries and phone callsPrepare invoicing and delivery ordersDelivery arrangementAssist in stock checking and generate reportsOther ad hoc tasks assign from time to time Primary Language : Mandarin (As require to liaise with Mandarin speaking clients)Welcome...

  • Sales Coordinator

    Found in: beBee S MY - 1 week ago


    Jalan Merbau 101, Butterworth Pulau Pinang Malaysia 13000 Vital Technomation (Penang) Sdn Bhd Full time

    Coordinate salesperson inquiries, quotations and purchase orders in RM platformAttend to customer’s enquiries and phone callsPrepare invoicing and delivery ordersDelivery arrangementAssist in stock checking and generate reportsOther ad hoc tasks assign from time to time Primary Language : Mandarin (As require to liaise with Mandarin speaking...

  • Sales Assistant

    Found in: beBee S MY - 6 days ago


    Jalan Todak 3 17A Perai Pulau Pinang Malaysia 13700 Aiva Vacation Lifestyle Sdn Bhd Full time

    As a Sales Assistant , your main responsibility will be to actively provide assistance and support to distributors, by maximizing their performance, fostering strong partnerships, and driving overall business growth.By actively assisting and supporting distributors, the Sales Assistant plays a crucial role in maximizing their performance, fostering strong...

  • Social Media Strategist

    Found in: beBee jobs MY - 1 week ago


    Lorong Amoy Georgetown Pulau Pinang Malaysia UV Protector Curtain Full time

    Looking out in-house social media marketing executive with e-commerce teamOffline & Online Support & DevelopmentProduct Development & Launch. Eg. New Collection conceptualiseCampaign Creation. Seasonal Campaign. Eg. Christmas & 11.11 SalesCollaborate with in-house graphic designer & production teamWilling to Learn & Work Together as a Team AC Team...

  • Social Media Strategist

    Found in: beBee S MY - 1 week ago


    Lorong Amoy 8 Georgetown Pulau Pinang Malaysia 10050 UV Protector Curtain Full time

    Looking out in-house social media marketing executive with e-commerce teamOffline & Online Support & DevelopmentProduct Development & Launch. Eg. New Collection conceptualiseCampaign Creation. Seasonal Campaign. Eg. Christmas & 11.11 SalesCollaborate with in-house graphic designer & production teamWilling to Learn & Work Together as a Team AC...

  • Sales Executive

    Found in: beBee S MY - 4 weeks ago


    No 41, Lorong Teguh 3,Taman Industri Teguh, Bukit Mertajam Pulau Pinang Malaysia 14000 Yik Meng Jewellery Sdn Bhd Full time

    To develop new business opportunities/ new customersTo maintain and grow the business of existing customersEnsure timely payment by clientsTo perform any other ad-hoc duties as assigned when required Discipline & Diligent.Self-confidence and polite.Reliable & Honest and Enthusiastic.Possess own transport and willing to travel.Able to communicate...

  • Sales Executive

    Found in: beBee S MY - 3 weeks ago


    No 41, Lorong Teguh 3,Taman Industri Teguh, Bukit Mertajam Pulau Pinang Malaysia 14000 Yik Meng Jewellery Sdn Bhd Full time

    To develop new business opportunities/ new customersTo maintain and grow the business of existing customersEnsure timely payment by clientsTo perform any other ad-hoc duties as assigned when required Discipline & Diligent.Self-confidence and polite.Reliable & Honest and Enthusiastic.Possess own transport and willing to travel.Able to communicate...

  • Van Salesman

    Found in: beBee S MY - 3 days ago


    Lorong Iks Bukit Minyak 1 Lot 5883, Bukit Mertajam Pulau Pinang Malaysia 14000 Merry Kingdom Sdn Bhd Full time

    Deliver products to customers timely and professionally.Achieve assigned sales targets.Identify and pursue new sales opportunities.Manage product inventory in the van.Collect payments and issue receipts. Minimum SPM qualification.1-2 years of sales experience, preferably in FMCG.Proficiency in Bahasa Malaysia, Mandarin, English.Valid Class D...

  • Van Salesman

    Found in: beBee jobs MY - 2 days ago


    Lorong Iks Bukit Minyak Lot , Bukit Mertajam Pulau Pinang Malaysia Merry Kingdom Sdn Bhd Full time

    Deliver products to customers timely and professionally.Achieve assigned sales targets.Identify and pursue new sales opportunities.Manage product inventory in the van.Collect payments and issue receipts. Minimum SPM qualification.1-2 years of sales experience, preferably in FMCG.Proficiency in Bahasa Malaysia, Mandarin, English.Valid Class D driving...

  • Business Development Executive

    Found in: beBee S MY - 3 weeks ago


    Jalan Perindustrian Valdor 1 1582, Sungai Jawi Pulau Pinang Malaysia 14200 Pentas Flora Management Services Sdn Bhd Full time

     To identify, source and conduct marketing research on potential areas to obtain used engine oil.To establish and maintain good relationships with potential clients and existing customers to create better business opportunity.To expand the current customer base through new market penetration.To diligently update the Customer Relationship Management ( CRM...

  • Business Development Executive

    Found in: beBee S MY - 3 weeks ago


    Jalan Perindustrian Valdor 1 1582, Sungai Jawi Pulau Pinang Malaysia 14200 Pentas Flora Management Services Sdn Bhd Full time

     To identify, source and conduct marketing research on potential areas to obtain used engine oil.To establish and maintain good relationships with potential clients and existing customers to create better business opportunity.To expand the current customer base through new market penetration.To diligently update the Customer Relationship Management ( CRM...

  • Sales Assistant

    Found in: beBee jobs MY - 5 days ago


    Jalan Todak A Perai Pulau Pinang Malaysia Aiva Vacation Lifestyle Sdn Bhd Full time

    As a Sales Assistant , your main responsibility will be to actively provide assistance and support to distributors, by maximizing their performance, fostering strong partnerships, and driving overall business growth.By actively assisting and supporting distributors, the Sales Assistant plays a crucial role in maximizing their performance, fostering strong...