Head of Conversion Rate Optimisation

1 month ago

Malaysia Chronos Agency Full time

We are seeking a visionary and results-driven Head of Conversion Rate Optimization (CRO) to lead our efforts in maximizing conversion rates across our digital platforms. The ideal candidate will be a strategic thinker with a passion for driving business growth and optimizing the customer journey. Entrepreneurial spirit and the ability to build and lead a high-performing team are essential.

RESPONSIBILITIES :

  • Develop CRO Strategies: Craft and execute comprehensive strategies to boost conversion rates and drive revenue growth.
  • Lead and Inspire: Direct a team of CRO specialists, analysts, and developers, nurturing a culture of innovation, collaboration, and continuous improvement.
  • Drive Data-Informed Decisions: Employ data analytics, A/B testing, and user feedback to uncover optimization opportunities and deploy effective solutions.
  • Collaborate for go-to-market Success: Work alongside marketing and sales teams to grow CRO practice and acquire clients.
  • Analyze and Optimize: Conduct in-depth analysis of website and app performance, identifying areas for improvement and implementing strategies to enhance user experience and conversion rates.
  • Stay Ahead: Stay abreast in CRO trends, best practices, and technologies, integrating these into our strategies and operations.
  • Monitor and Report: Establish and monitor key performance indicators (KPIs) to track and evaluate the success of CRO initiatives, making data-driven recommendations for optimization and improvements
  • Reward Excellence: Implement incentive programs to recognize and reward team achievements.

QUALIFICATIONS :

  • Bachelor's degree in marketing, business, statistics, or related field; advanced degree or certifications in CRO or digital marketing preferred.
  • Minimum of 3 years of experience in e-commerce, preferably in roles involving client interaction and project management.
  • Strong focus on e-commerce, with a proven track record of success in this area.
  • Experience working in an agency setting, particularly in roles related to e-commerce.
  • Proficiency in Shopify platform, with hands-on experience in managing Shopify stores.
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate with clients and stakeholders.
  • Strong leadership and team-building skills, with the ability to inspire and motivate a diverse team of professionals.
  • Excellent analytical and problem-solving abilities, with a keen eye for detail and a passion for data-driven decision-making.
  • Entrepreneurial mindset with a focus on innovation, creativity, and driving business growth.
  • Proficiency in A/B testing, website optimization tools, and analytics platforms.


ENJOY THESE BENEFITS :

  • Full-time Remote Work Setting
  • Paid Time Off (30 days annually)
  • Observance of Public Holidays
  • Internet Allowance
  • Health and Wellness Allowance
  • Maternity and Paternity Benefit
  • Loyalty Rewards
  • Performance-based Incentives and Bonuses
  • Outcome-focused Environment

GET IN TOUCH :

We encourage you to stay connected with us and follow our social media pages for the latest updates and future job opportunities at Chronos Agency :

We would like to emphasize that all matters related to job openings are conducted exclusively through our official channels. We urge you to exercise caution with any unofficial or suspicious correspondence. If you have any concerns, please do not hesitate to reach out to us directly.

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