Accounts Receivable

1 month ago


Malaysia BCI Central Sdn Bhd Full time
Accounts Receivable & Collections Officer

This job is for an Accounts Receivable & Collections Officer. You will manage debtor collections, resolve payment issues, and collaborate with internal teams to enhance credit processes.

Salary: RM 3200 - RM 3800

Location: Petaling Jaya

Employment Type: Full-Time

Job Description

Job Responsibilities:

  • Debtor collections, reconciliations, responding to customer queries, follow-up and escalation and/or resolution of disputes.
  • Management of Aged Receivables report, including any assistance required for cash flow projections.
  • Review and assess customer accounts to identify delinquent accounts and formulate a recovery strategy.
  • Communicate with customers via phone, email, and written correspondence to negotiate payment arrangements and resolve outstanding issues.
  • Collaborate with internal teams to provide insights and recommendations on improving credit and collections processes.
  • Maintain accurate and up-to-date records of all collection activities.
  • Prepare and submit weekly reports on collection performance to management.
  • Assist with billing queries from customers and internal teams.
Job Requirements

Requirements:

  • Minimum 3 years of relevant experience in a similar role.
  • Working experience in multinational companies and with remote teams.
  • Confident personality and ability to manage challenging situations.
  • Strong professional communication skills and ability to build strong relationships with internal and external stakeholders.
  • A high degree of attention to detail and accuracy.
  • Ability to work autonomously with day-to-day tasks.
  • Fluent in English both verbal and written.
Company Values

BCI Central values personal integrity, social and environmental responsibility, as well as transparency, quality, and efficiency. Suitable candidates will share these values.

(Only shortlisted candidates will be notified).

Skills
  • Accounts Receivable
  • Finance
  • Payment Processing
  • Microsoft Excel
  • Collections
  • Client Services
  • Bank Reconciliations
Company Benefits
  • International Exposure
  • Hybrid work opportunities (3 days WFO, 2 days WFH)
  • Monthly fruits and team wellness activities
  • Family support - newborn baby bonus
  • Festive team gatherings
  • Work Anniversary & Birthday leave
  • From 14 days, up to 20 days Annual leave
  • Medical and Health Insurance coverage
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