Branch Manager

Found in: beBee S MY - 4 weeks ago

Malaysia EPS Ventures Sdn Bhd Full time

Job details Here’s how the job details align with yourprofile . Pay

RM 8,000 a month

Job type

Full-time

Location

Job Description

  • Daily Operations Management: Ensure smooth daily operations, including sales, logistics, customer service, and inventory management.
  • Sales and Profit Goals: Develop and implement sales and profit goals, supervise sales activities to ensure goal attainment.
  • Staff Management: Lead and manage the team, including recruitment, training, motivation, and performance evaluations.
  • Customer Service: Ensure high-quality customer service, resolve customer issues and complaints, maintain customer relationships to enhance satisfaction and loyalty.
  • Customer Feedback Collection: Describe how to collect, analyze, and respond to customer feedback to improve service and product quality.
  • Inventory Management: Effectively manage car inventory, avoid losses and excess stock, ensure reasonable pricing and sales.
  • Problem Solving: Actively identify and address issues faced by the branch to ensure smooth operations.
  • Company Culture and Values: Uphold the company's culture and values, ensuring consistency across all teams.
  • Team Training: Develop team members' potential, provide training and guidance to enhance team performance.
  • Team Collaboration: Describe how the branch collaborates with other departments to ensure internal coordination.
  • Goals and Performance Evaluation: Set monthly, quarterly, and annual sales and profit goals, describe how to evaluate and reward performance.
  • Innovation and Improvement: Actively propose improvement suggestions and innovative methods to optimize branch operations and business growth.
  • Risk Management and Compliance: Emphasize compliance with regulations in the used car industry to reduce potential risks.
  • Reporting and Communication: Regularly report branch status, team performance, and market dynamics to the Director, promptly address issues, and maintain open communication.
  • Market Analysis and Competitive Intelligence: Emphasize the importance of monitoring market trends and competitors' activities to formulate strategies in response to market changes.
  • Crisis Management Plan: Describe plans and procedures for dealing with emergencies and crises.
  • Budget Management: Clearly define responsibilities for branch budget formulation and management.

Qualifications:

  • Bachelor's degree and relevant work experience.
  • 5 years of leadership and management experience, ability to motivate and guide teams.
  • Sales and marketing experience, understanding of the automotive market.
  • Excellent communication and interpersonal skills.
  • Proficient in using office software and related business tools.
  • Good character and teamwork spirit.

Job Type: Full-time

Salary: From RM8,000.00 per month

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Manjung: Reliably commute or planning to relocate before starting work (Required)
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