Recovery Manager, IKEA Damansara

1 month ago

Malaysia IKEA Gruppe Full time

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

About the job

Leading, developing and managing the Recovery work in the store by working together with the other functions of the store to prevent the occurrence of unnecessary costs to assets and to give products a second chance while keeping bottom line profits and sustainability in mind.

Your assignment

  • You strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
  • You work closely with other functions in handling damages in my store and together identify the root cause of recurring damages and take appropriate action to minimise the reoccurrence of these in future.
  • You ensure the Recovery is always a safe and secure environment for visitors and co-workers and that our property is safeguarded and you are conscious of safety at all times in our store.
  • You are proactive in using all the information and tools available, to ensure a multidimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
  • You co-operate across functions to ensure everyone understands and contributes to the process with focus on prevention, revenue and sustainability.
Qualification

Your profile

  • Extensive knowledge of functions in the store level and how they contribute to the Recovery process
  • An understanding of the processes related to quality and sustainability within IKEA
  • Possess good insights into the IT systems that are related to Recovery
  • The ability to work through others, set priorities and delegate responsibility and give open and honest feedback
  • Proven record of consistently meeting agreed budgets and goals, and working on plans over a number of years
More Information

Important Note:
You are invited to the Life at Home journey with IKEA . Click >> here *to begin your journey. Kindly note that your job application will be processed when you complete the assignment.

*If you can't access the link, please go to the original job posting at Smart Recruiter.

Working with us has its rewards

Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:

IKEA discounts

Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.

Flexi benefits

We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.

Maternity and paternity leave

We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.

Gifts

We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/

Work environment

As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side.

Incentive plan

All co-workers may earn an annual financial reward when we meet our shared business objectives.

Free Parking

All co-workers are given free parking.

Please apply by 15 March 2024.

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