Customer Service

3 weeks ago


Federal Territory of Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

KYC Operations Specialist (Japanese Speaker)

Contract Duration: 12 months
Location: Kuala Lumpur City Center (Near Public Transport - Bus, MRT, LRT stations)

 

Perform KYC (Know Your Customer) operations in compliance with regulatory requirements, including:

Reviewing and verifying information to ensure regulatory compliance. Contacting customers to gather KYC information and address queries. Collaborating with AML and Risk teams to stay updated on regulatory changes.

Handle customer inquiries and requests via phone, email, or online chat promptly and effectively.

Collaborate with cross-department teams to ensure smooth handling of customers' daily needs and timely issue resolution.

Demonstrate excellent service etiquette and skills to provide high-quality services to customers.

Requirements:

College degree or higher. Fluent in written and spoken Japanese. Fluent in written and spoken English or Mandarin. Able to work in the office.

  • Federal Territory of Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

    Detials:Please find detail of position as belowLocation : Bangsar Kuala LumpurBasic Salary : RM2500Contract : 6 Month Working Hour : Shift basis each shift 8 hours working 2 day off per week (last shift ended 10pm)Join Date : 17 May 2024Job Duty:• Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and...

  • Service Engineer

    7 days ago


    Federal Territory of Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

    Overview of CompanyMain Business of the Company Trading of Industrial Machinery, Electronics, Plant & Energy, HealthcareJob Position: Service Engineer (JB/KL)Job Description Visit client factory and do machine maintenance Arrange the schedule of equipment installation Check the condition of machines and share the information to Japan HQ if needed some parts...

  • Service Engineer

    1 week ago


    Federal Territory of Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

    Overview of Company   Main Business of the Company Trading of Industrial Machinery, Electronics, Plant & Energy, Healthcare                   Job Position: Service Engineer...


  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia SLB Full time

    Technical Service Engineer Product & Service Delivery Direct | PTE's & Engineers Mission The Technical Service Engineer is responsible for providing technical support to the Engineering department. Responsibilities Participate in pre-tour and toolbox meetings with rig crew when on site. Promote safety and leadership. Complete formal training...

  • Cross border Manager

    3 weeks ago


    Federal Territory of Kuala Lumpur, Malaysia Adecco Malaysia Full time

    Our client is a leading company specializing in cross-border operations. With a focus on efficiency, reliability, and customer satisfaction, we provide comprehensive logistics solutions to our clients, ensuring seamless transportation of goods across borders.Job Description:As the Cross Border Operations Manager, you will play a pivotal role in overseeing...


  • Kuala Lumpur, Malaysia Harmony New Energy Auto Service (Malaysia) Sdn. Bhd. Full time

    Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

  • Sales Engineer

    7 days ago


    Federal Territory of Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

    PROSPECT DEVELOPMENT FORMCompany Name Azbil Malaysia Sdn. Bhd.Office Address Lot 19.07, Level 19, Tower 2, Faber Towers, Jalan Desa Bahagia, Taman Desa, 58100 Kuala Lumpur.WebsiteOverview of CompanyRegarding the base in Malaysia, it was founded since 1999. For the past 20 years, they have been developing 1Building Automation business in the building...


  • Federal Territory of Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

    Roles: Review customer financial data and liaise with credit agencies to assess credit worthiness, assign risk ratings, and approve credit limits. Ensure compliance with credit policies and maintain valid credit reviews for customers. Advise Sales on customer credit worthiness, including credit limits and payment terms. Monitor and manage customer...

  • Software Architect

    4 hours ago


    Federal Territory of Kuala Lumpur, Malaysia Adecco Malaysia Full time

    Our customer is a Multinational Corporation (MNC) Solution Provider specializing in Financial Services catering to clients worldwide, including Malaysia. They are currently expanding their Technical Team and seeking exceptionally skilled professionals to join them on a long-term basis.Responsibilities:Lead team members in open-source software development for...


  • Federal Territory of Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

    Salary offered: RM3,000 - RM3,200 per monthContract duration: 12 months contract under PERSOLKELLY Malaysia (Project basis - can renew the contract)Location: Pavilion Bukit Bintang, Kuala Lumpur The Gardens Mall, Kuala LumpurWorking Hours: 5 days work per week, 8 hours per day, schedule & shift subject to store requirement (Morning / Mid / Afternoon shift)As...

  • I2C Analyst

    4 weeks ago


    Federal Territory of Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

    WE ARE HIRING FOR MNC!   Job Details: Position : I2C Analyst (Japanese Speaker) Company Industry : Food-Products Corporation (Shared Services) Working Hours : Monday – Friday (08.30 A.M. to 05.30 P.M.) Working Location : The Gardens South Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur. Working Mode : Hybrid - 3 days Office, 2 days...

  • I2C Analyst

    4 weeks ago


    Federal Territory of Kuala Lumpur, Malaysia PERSOLKELLY Malaysia Full time

    WE ARE HIRING FOR MNC!   Job Details: Position : I2C Analyst (Mandarin Speaker) Company Industry : Food-Products Corporation (Shared Services) Working Hours : Monday – Friday (06.00 A.M. to 03.00 P.M.) Working Location : The Gardens South Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur. Working Mode : Hybrid - 3 days Office, 2 days...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

  • Customer Service

    4 days ago


    Kuala Lumpur, Malaysia Five Leaf Clover Technology (Malaysia) SDN. BHD. Full time

    The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia Nilfisk Sdn Bhd Full time

    **Responsibilities**: - To ensure timely order processing, feed-back and meeting customer delivery expectation. - Answer the customer enquiry, handling customer’s request or complaint, and feed-back customer on timely manner. - Handle the sales & service enquiry, order, and enquiry process be able to meet company and customer expectation. - Manage...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia KLINIK MEDILOVE KEPONG Full time

    **Customer Service Requirements**: - Strong verbal communicator - Willing to learn & treat patients with care - Experience is preferred. Inexperienced is still welcome as training will be provided. **Customer Service Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia MP GROUP Full time

    **Summary: Generate sales leads to hit target, achieve excellent customer satisfaction, build long term relationship with customers, answer customer questions.** 1. Generate sales leads that develop into new customers. 2. Identify and assess customers' needs to achieve satisfaction. 3. Interact with new/existing customers on behalf of organizations by...

  • Customer Service

    7 days ago


    Kuala Lumpur, Malaysia Vdart Inc Full time

    **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

  • Customer Service

    6 days ago


    Kuala Lumpur, Malaysia RedRadar International (Recruitment Agency) Full time

    **Position**:Customer Service Cum Sales Executive **Salary**: RM 2,000 - RM 2,500 + lunch provided + RM250 medical per year **Working Hours**: 8:30 AM - 5:30 PM **Working Days**: Monday - Friday **Location**: Ampang Hilir, 55100 Kuala Lumpur **Job Description**: - Manage customer relations - Manage customer complaints - Manage customer inquiries - Manage...