Head, Operational and CX Transformation

Work closely with Head of CX Design and Communications to provide support in executing CX strategic initiatives. Main focus area will be operationalising the various CX Policies and Procedures such as Treating Customers Fairly, Customer Complaints, Customer Exits and Customer Communication. Support the development and institutionalising of CX policies and...

Open Position: Head, Operations & Business Strategy (Investment Bank) One of the reputable Investment Banks is currently hiring for Head, Operations & Business Strategy to lead the team and be based in the Kuala Lumpur office. Key responsibilities include: Holds Bachelor's Degree in Business Administration, Accounting, Economics, Finance, or related field...

Open Position: Head, Operations & Business Strategy (Investment Bank) One of the reputable Investment Banks is currently hiring for Head, Operations & Business Strategy to lead the team and be based in the Kuala Lumpur office. Key responsibilities include: Holds Bachelor's Degree in Business Administration, Accounting, Economics, Finance, or related...

Our client is a travel and hospitality group. In order to support rapid and aggressive expansion, our client is looking for a talented and dynamic professional to join them as the Head of Operations. Job Responsibilities Talent and Culture: Cultivate a high-performance culture by aligning business and individual objectives effectively. Establish robust...

Our client operates within the travel and hospitality industry. To support their rapid growth, they are seeking a skilled professional to fill the role of Head of Operations. Responsibilities: Talent and Culture: Foster a high-performance culture by aligning business and individual goals effectively. Establish strong internal communication channels and...

**Company Overview:** eduTinker, a rapidly expanding education technology company headquartered in Singapore, holds a strong presence in Kenya, India, Malaysia and Nepal. Our integrated school management system is utilized by over 700 schools and institutes in these regions. With funding from global strategic investors and a team boasting over 20 years of...

Work closely with Head of CX Design and Communications to provide support in executing CX strategic initiatives. Main focus area will be operationalising the various CX Policies and Procedures such as Treating Customers Fairly, Customer Complaints, Customer Exits and Customer Communication. Support the development and institutionalising of CX policies and...

Our client is looking for Head of Operations. Please contact Rathitha Dewarajan or email your CV directly in word format with Job ID to . Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this...

Job Description Open Position: Head of IT Applications & Operations (Healthcare) A reputable company from the Healthcare industry is looking for a Head of IT Applications & Operations to join them and be based in the Kuala Lumpur office. The IT Applications Division is responsible for the project management, infrastructure, design, implementation and...

Director/ Head of Financial Planning & Analysis (FP&A) - SP861096 Senior Consultant @ Morgan Philips Group MPG has been retained by a FTSE 100, Business Intelligence MNC to hire a Head of FP&A. The role will be based in KL and require intermittent travels across SEA. This role holds significant importance within the finance team, as they advance on our...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Customer Experience (CX) team is responsible for improving end to end journey experience for our customers (buyers and sellers) on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.You will...

About Our Client Our client is one of the most successful automotive companies in the world. They are one of the largest and most successful suppliers of premium products. With international and diverse experience, co-located on multiple continents. We are committed to an Agile mindset, working with the (SAFe) methodologies in a hybrid working...

Director/ Head of Financial Planning & Analysis (FP&A) - SP861096 Senior Consultant @ Morgan Philips Group MPG has been retained by a FTSE 100, Business Intelligence MNC to hire a Head of FP&A. The role will be based in KL and require intermittent travels across SEA. This role holds significant importance within the finance team, as they advance on our...

**Implementation & Support of CX One (70%)**: Implementation and support of various types of contact center solutions with a focus on the Nice CXOne platform. Work closely with business technologist and operating leads to develop new capabilities and operating models. Responsible for technical documentation, development and troubleshooting Nice CXOne...

You'll be involved in changing how an organisation operates, often driven by external forces or internal initiatives aimed at improving efficiency, competitiveness, and sustainability. It involves redefining strategies, processes, technologies, and organisational culture to adapt to evolving market dynamics, seize new opportunities, and address emerging...

A local private education institution is seeking a Head of Sales & Marketing (Education) to be based in Kuala Lumpur, Malaysia. The institution focuses on business, culinary arts, communications and media arts, hospitality, tourism and services industries programmes. In this job, you will report to the Executive Director. About the Head of Sales &...

Driven to Go Further -- HR Professional and Servant Leader Define the local logistics strategy and identify internal and external capability gaps. Design warehouse footprint that balances service levels and costs, both for B2B customers and B2C Define annual logistics expenses budget and monitor monthly the trend and any gaps Support logistics executive...

Driven to Go Further -- HR Professional and Servant Leader Define the local logistics strategy and identify internal and external capability gaps. Design warehouse footprint that balances service levels and costs, both for B2B customers and B2C Define annual logistics expenses budget and monitor monthly the trend and any gaps Support logistics executive...

Head, Strategy & Finance (Group Institutional Banking) JOB PURPOSE The incumbent is responsible for leading the organizational growth strategies, driving expansion and transformation plans for the Group Institutional Banking (GIB) business division (namely Financing Solutions - Commercial & Corporate Banking, Treasury & Markets, Transaction Banking,...

About Our Client Our client is one of the most successful automotive companies in the world. They are one of the largest and most successful suppliers of premium products. With international and diverse experience, co-located on multiple continents. We are committed to an Agile mindset, working with the (SAFe) methodologies in a hybrid working...