Shared Service Centre Advisory

4 weeks ago


Malaysia JPMorgan Chase & Co. Full time

Join the Payments Advisory team as a subject matter expert in the Finance and Shared Service Center domains

As a Vice President in the Shared Service Centre (SSC) Advisory team, you will work with the SSC ecosystem across Asia Pacific with a focus on ASEAN. You will be sharing best practices with clients, conducting process deep dives, facilitating white boarding sessions, building new client engagement frameworks and creating thought leadership content for pitching JP Morgan solutions. You will work closely with the Sales, Coverage and Product teams to support new sales, pipeline growth and portfolio targets.

Job responsibilities:

  • Understand JP Morgan Core Cash, Trade and Merchant Services offerings in the region 
  • Advise CFOs, Treasurers, Finance Directors and SSC Leaders on diverse Strategic topics across the SSC journey
  • Work with broader JP Morgan team - bankers, product, sales and any other teams to create a be-spoke SSC client engagement strategy to drive mandates and pipeline in Asia
  • Leverage a differentiated client engagement approach by leveraging process discussions across Procure to pay, Order to cash, Record to report, Payroll and other SSC topics
  • Support Sales throughout the Sales cycle to drive client meetings and deep dive workshops with an aim to create a be-spoke JP Morgan solution
  • Keep track of emerging themes and build collaterals related to SSC best practices and industry themes. Leverage trends to position and present JP Morgan value proposition to clients
  • Participate and present in Payment Leadership Series (PLS) and SSC marketing events organized by JPM across Asia
  • Provide coaching to internal staff (Bankers, Sales, Client Service and Implementation) on SSC best practices and JP Morgan value proposition in addressing their cash management needs
  • Ensure strong risk management, compliance and adherence to JP Morgan policies

Required qualifications, capabilities, and skills:

  • Minimum of 12 years’ experience in Banking or Consulting firms
  • Bachelor's degree or equivalent professional certification in finance, accounting, or a related field 
  • Experience in senior client stakeholder engagement (CFO, Treasurers, Finance Directors)
  • Prior SSC Consulting with process knowledge covering key SSC and Finance themes
  • Knowledge of key cash management offerings by Banks and their relevance to SSCs and strong understanding of working capital management along with its key drivers
  • Extremely strong program management and organization skills
  • Design thinking, process re-engineering and problem solving skills
  • Strong at influencing a diverse set of stakeholders
  • Strong inter-personal skills to instill confidence and trust
  • Ability to build a network and develop strong working relationships
  • Technically astute with experience in operations automation and data driven projects (Big data, Artificial Intelligence, Machine learning etc.) 

Preferred qualifications, capabilities, and skills:

  • Good understanding of ERP systems (e.g. SAP, ORACLE etc.), payment workflows and integration points with banking infrastructure
  • Excellent communication skills with an ability to work across teams and geographies
  • Hands on experience in setting up a Finance Shared Service organization
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