Lazada Customer Service

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Lazada’s Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate seller relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on our platform. - You will also...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Team and Role Introduction - Lazada’s Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate seller relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Lazada’s Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate brand and seller relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on our platform. You...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- The Role - Our Key Account Managers work alongside our Category Managers in the FMCG pillar (Health & Beauty, Mother & Baby, Toys & Games, Groceries & Pets) to identify sales opportunities and cultivate seller relationships. You will work across Lazada’s various departments, ensuring...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Lazada’s Lazmall Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate brand’s and seller’s relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on our...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Lazada’s Lazmall Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate brand’s and seller’s relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on our...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Lazada’s Lazmall Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate brand’s and seller’s relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on our...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Responsibilities: - Managing end to end reverse/ return and refund operation with Lazada Partner, BPO - Deliver new initiatives to improve reverse experience both Buyer and Seller, also Operations efficiency. - Leading and collaborating efficiently among cross-functional team and...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- The Seller Acquisition Analysts play a leading role in maximizing our seller base by acquiring new sellers and redevelop relationships with existing merchants. The incumbents will assist in onboarding of top potential sellers and ensure business growth of sellers. The Targeted Seller...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Team and Role Introduction: - Founded in 2012, Lazada Group is the leading e-commerce platform in Southeast Asia. It is accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- The Role - Our category managers play an important role in driving the growth of categories under the Electronics, leading strategic engagements that bring together the right partners and product mix for our customers. Reporting to the Category Director of Electronics (Marketplace), you...

Location: **Malaysia** - Department: Sales, Business Development & Strategy- Location: Malaysia- **Responsibilities**: - Develop strategic roadmap in engagement and conversion of targeted brands. - Conduct research on prospective brands, evaluate potential requirements and propose angle of engagement. - Drive engagements and build strategic relationship with...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Team and Role Introduction: - The User Product team sits within the User Growth team in Lazada Singapore which also includes campaigns, traffic as well as user operations functions. We work closely with Commercial Business Units to execute our business strategy and achieve Lazada...

Location: **Malaysia** - Department: Finance/Legal- Location: Malaysia- Team and Role Introduction: - Team Introduction: - Treasury Shared Service Centre (SSC) is a core pillar within Group Treasury with specific focus on transaction execution and processing. - Treasury SSC undertakes all the operational requirements for the respective countries that...

We're looking for young talents to be our front liners who provide customer with prompt services, quality of service and products as well as to maintain a SOP (Standard of Procedure) and comfortable store environment. Preferably someone who is cool, fun, crazy, with great passions for coffee & food.To deliver friendly, efficient customer service and a warm,...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- As a result of our tremendous growth, we are looking for entrepreneurial and result-oriented individuals to join our expanding team! This is a great opportunity to be part of a like-minded, driven group of individuals and hone in on your creativity to implement new initiatives. - Join the...

Location: **Malaysia** - Department: Human Resources- Location: MalaysiaThe Payroll Manager plays a crucial role in ensuring employees are compensated accurately and in compliance with regulations, contributing to the overall success of the organization. Your main role is responsible for managing all aspects of the payroll process, ensuring accurate and...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...