Transformation Consultant

1 week ago

Petaling Jaya Selangor Darul Ehsan, Malaysia NTT Full time

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. Itâs about expanding your skills and expertise in your current role and preparing yourself for future advancements. Thatâs why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The primary objective of the Transformation Consultant is to work on strategic projects that addresses a clientâs organisational needs. This role participates in the delivery of the clientâs business transformation by using Information Technology to create new business transformation opportunities. This role develops and maintains knowledge of evolving trends in one or more emerging technology areas and apply these to define opportunities for client organisations to deliver new business capabilities, profitable business growth, as well as competitive cost efficiencies. This role engages with client stakeholders within existing NTT Ltd.'s accounts as well as providing sales with support to convert new accounts and create sales opportunities for these clients. This role is a subject matter expert with excellent business acumen, preferably with experience within one or more industry or horizontal domains. This role works closely with internal stakeholders and leverages their knowledge and experience around technology as well as their chosen vertical industry knowledge and provides information and support to these stakeholders that will enable successful sales and services engagement with the client.

What you'll be doing

Key Responsibilities:

  • Works on strategic projects and provide recommendations that address a clientâs organizational business problem.
  • Uses their expertise to ensure that client engagement skills identify and analyze client problems providing organization with opportunities for market share.
  • Outlines the end-to-end solution set to enable the clientâs business transformation.
  • Estimates the scope of consultant and/or architect effort and accurately estimate project time required for completion.
  • Continuously searches for opportunities to innovate solutions for the client thereby improving the clientâs business and ensuring business development for the organization.
  • Participates in the facilitation of client-facing workshops.
  • Conducts presentations related to both IT and business issues.
  • Assists with the design and methodology required to address IT and business issues in a professional and knowledgeable manner enabling the client organization to achieve their stated outcomes.
  • Collaborates with Sales by assisting with the presales process with clients which may include conducting meetings, writing proposals, proposing solutions, and delivering presentations.
  • Offers detailed technical support to relevant pre-sales architects in the development of strategic roadmaps for domain specialization.
  • Continuously monitors client satisfaction and ensures the completion of assignments.
  • Works closely with internal stakeholders in proposal development and other business development activities.


Knowledge and Attributes:

  • Moderate domain/industry expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management.
  • Knowledge and understanding of IT industry environment and business needs.
  • Excellent understanding of business transformation coupled with strategic thinking ability.
  • Strong problem-solving and analytical skills.
  • Interpersonal skills with the ability to develop and maintain strong stakeholder relationships.
  • Ability to work with a variety of internal and external stakeholders to ensure that the delivery of business transformation.
  • Extensive knowledge of systems, software, and programing languages.
  • Ability to focus on detail with an understanding of how it impacts the business strategically
  • Excellent client service orientation.
  • Ability to work in high-pressure situations.
  • Ability to establish and manage processes and practices through collaboration and the understanding of business.
  • Ability to facilitate workshops with senior level clients.


Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in Information Technology and/or Business Management or a related field.
  • Certified Management Consultant (CMC) preferred.
  • Relevant industry-specific accreditations and/or affiliations preferred.


Required Experience:

  • Seasoned experience in a consulting or IT role within a large scale (preferably multi-national) technology services environment.
  • Seasoned experience in integrating the solutions for particular projects with the business domain, enterprise concerns, industry standards, established patterns, and best practices.
  • Seasoned transformational consulting experience.
  • Seasoned experience in running discovery workshops, linked to presenting findings back to the client as well as capability to interact and resolve any areas when challenged on findings and or recommendations in a collaborative and successful manner.
  • Seasoned business development and pre-sales experience.
  • Seasoned management consulting and business transformation track record.

Workplace type:

Hybrid Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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