Transformation Consultant

4 weeks ago

Petaling Jaya Selangor Darul Ehsan, Malaysia NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the worldâs most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Your career here is about believing in yourself, and taking on great opportunities and new challenges.Itâs about growing your skills and expertise in your current role and preparing yourself for the future.  Thatâs why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

The primary objective of the Transformation Consultant is to work on strategic projects that addresses a clientâs organisational needs. This role participates in the delivery of the clientâs business transformation by using Information Technology to create new business transformation opportunities. This role develops and maintains knowledge of evolving trends in one or more emerging technology areas and apply these to define opportunities for client organisations to deliver new business capabilities, profitable business growth, as well as competitive cost efficiencies. This role engages with client stakeholders within existing NTT Ltd.'s accounts as well as providing sales with support to convert new accounts and create sales opportunities for these clients. This role is a subject matter expert with excellent business acumen, preferably with experience within one or more industry or horizontal domains. This role works closely with internal stakeholders and leverages their knowledge and experience around technology as well as their chosen vertical industry knowledge and provides information and support to these stakeholders that will enable successful sales and services engagement with the client.

What you'll be doing

Key Roles and Responsibilities:

  • Work on strategic projects and provide recommendations that address a clientâs organisational business problem.
  • Use their expertise to ensure that client engagement skills identify and analyse client problems providing NTT Ltd with opportunities for market share.
  • Outline the end-to-end solution set to enable the clientâs business transformation.
  • Estimate the scope of consultant and/or architect effort and accurately estimate project time required for completion.
  • Continuously search for opportunities to innovate solutions for the client thereby improving the clientâs business and ensuring business development for NTT Ltd.
  • Participate in the facilitation of client-facing workshops.
  • Conduct presentations related to both IT and business issues.
  • Assist with the design and methodology required to address IT and business issues in a professional and knowledgeable manner enabling the client organisation to achieve their stated outcomes.
  • Collaborate with Sales by assisting with the presales process with clients which may include conducting meetings, writing proposals, proposing solutions, and delivering presentations.
  • Offer detailed technical support to Enterprise Architects in the development of strategic roadmaps for domain specialization.
  • Continuously monitor client satisfaction and ensure the completion of assignments.
  • Works closely with internal stakeholders in proposal development and other business development activities.


Knowledge, Skills and Attributes:

  • Seasoned, experienced professional; has complete knowledge and understanding of area of specialisation
  • Uses evaluation, judgment, and interpretation to select right course of action
  • Moderate domain/industry expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management
  • Knowledge and understanding of IT industry environment and business needs
  • Excellent understanding of business transformation coupled with strategic thinking ability.
  • Strong problem-solving and analytical skills
  • Interpersonal skills with the ability to develop and maintain strong stakeholder relationships
  • The ability to work with a variety of internal and external stakeholders to ensure that the delivery of business transformation
  • Extensive knowledge of systems, software, and programming languages
  • Ability to focus on detail with an understanding of how it impacts the business strategically
  • Excellent client service orientation
  • Ability to work in high-pressure situations
  • Ability to establish and manage processes and practices through collaboration and the understanding of business
  • Ability to facilitate workshops with level clients


Academic Qualifications and Certifications:

  • Degree in relevant field
  • Certified Management Consultant (CMC)
  • Relevant industry-specific accreditations and/or affiliations


Required Experience:

  • Seasoned experience in a consulting or IT role within a large scale (preferably multi-national) technology services environment
  • Seasoned experience in integrating the solutions for particular projects with the business domain, enterprise concerns, industry standards, established patterns, and best practices
  • Seasoned transformational consulting experience
  • Seasoned experience in running discovery workshops, linked to presenting findings back to the client as well as capability to interact and resolve any areas when challenged on findings and or recommendations in a collaborative and successful manner
  • Seasoned business development and pre-sales experience
  • Seasoned management consulting and business transformation track record

Skills Summary

Business Process Optimization (BPO), Identifying Sales Opportunities, Influencing Others, Negotiation, Strategic Thinking, Transformation Consulting

Workplace type:

Hybrid Working

Join our growing global team and accelerate your career with us. Apply today.


A career at NTT means:

  • Being part of a global pioneer â where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology â backed with a 150-year heritage of using technology for good. With 40% of the worldâs internet traffic running on our network and where Emoji were first invented, you can be proud of the groupâs many new âfirstsâ.

  • Making a difference â by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self â in a progressive âConnected Workingâ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career â with a personal and professional development plan and access to the broadest learning offerings in the industry.

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