Transformation Consultant

7 months ago

Petaling Jaya, Malaysia NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

**Working at NTT**

**Key Roles and Responsibilities**:

- Work on strategic projects and provide recommendations that address a client’s organisational business problem.
- Use their expertise to ensure that client engagement skills identify and analyse client problems providing NTT Ltd with opportunities for market share.
- Outline the end-to-end solution set to enable the client’s business transformation.
- Estimate the scope of consultant and/or architect effort and accurately estimate project time required for completion.
- Continuously search for opportunities to innovate solutions for the client thereby improving the client’s business and ensuring business development for NTT Ltd.
- Participate in the facilitation of client-facing workshops.
- Conduct presentations related to both IT and business issues.
- Assist with the design and methodology required to address IT and business issues in a professional and knowledgeable manner enabling the client organisation to achieve their stated outcomes.
- Collaborate with Sales by assisting with the presales process with clients which may include conducting meetings, writing proposals, proposing solutions, and delivering presentations.
- Offer detailed technical support to Enterprise Architects in the development of strategic roadmaps for domain specialization.
- Continuously monitor client satisfaction and ensure the completion of assignments.
- Works closely with internal stakeholders in proposal development and other business development activities.

**Knowledge, Skills and Attributes**:

- Seasoned, experienced professional; has complete knowledge and understanding of area of specialisation
- Uses evaluation, judgment, and interpretation to select right course of action
- Moderate domain/industry expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management
- Knowledge and understanding of IT industry environment and business needs
- Excellent understanding of business transformation coupled with strategic thinking ability.
- Strong problem-solving and analytical skills
- Interpersonal skills with the ability to develop and maintain strong stakeholder relationships
- The ability to work with a variety of internal and external stakeholders to ensure that the delivery of business transformation
- Extensive knowledge of systems, software, and programming languages
- Ability to focus on detail with an understanding of how it impacts the business strategically
- Excellent client service orientation
- Ability to work in high-pressure situations
- Ability to establish and manage processes and practices through collaboration and the understanding of business
- Ability to facilitate workshops with level clients

**Academic Qualifications and Certifications**:

- Degree in relevant field
- Certified Management Consultant (CMC)
- Relevant industry-specific accreditations and/or affiliations

**Required Experience**:

- Seasoned experience in a consulting or IT role within a large scale (preferably multi-national) technology services environment
- Seasoned experience in integrating the solutions for particular projects with the business domain, enterprise concerns, industry standards, established patterns, and best practices
- Seasoned transformational consulting experience
- Seasoned experience in running discovery workshops, linked to presenting findings back to the client as well as capability to interact and resolve any areas when challenged on findings and or recommendations in a collaborative and successful manner
- Seasoned business development and pre-sales experience
- Seasoned management consulting and business transformation track record

**Skills Summary**

Business Process Optimization (BPO), Identifying Sales Opportunities, Influencing Others, Negotiation, Strategic Thinking, Transformation Consulting

**Workplace type**:
Hybrid Working

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gend

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