Customer Success Specialist

Job Title:Customer Success Specialist (Mandarin & Cantonese Speaker)Job DescriptionThe Customer Success Specialist will work with the Global Services Organization to ensure customers get value from their hiring solutions. The Customer Success Specialist will be responsible for providing onboarding resources, encouraging strong product utilization, driving...

Be the Sales Team's Secret Weapon at a** Global Luxury Fitness Tech!** Do you thrive on helping others achieve their fitness goals? A **Global Luxury Fitness Tech Company **on a mission to empower people to live healthier lives - We're looking for a passionate and results-oriented individual to join our team as a **Customer Success Specialist**. **In this...

Designation : Customer Success Specialist - Taiwanese Location : Penang, Malaysia Working Days : 5 Working Days, 2 Days Off Working hours: 9 AM - 6 PM **Salary**: RM 7,000 - RM 8,500 (basic) + allowances Responsibilities: - Maintains customer records by updating account information - Ensure all communication is handled professionally and promptly but with...

Job Title:Specialist, Partner SuccessJob DescriptionThe Partner Specialist is responsible for effectively enabling the sales process for a client's products and services for an assigned territory/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel...

Job Title:Specialist, Partner SuccessJob DescriptionThe Partner Specialist is responsible for effectively enabling the sales process for a client’s products and services for an assigned territory/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

**About Us**: Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe. **About the...

: At SAS, where you start doesn’t have to be where you end; and there is ample opportunity for internal career mobility. Whether you’re looking to grow a new skill or experience a new role, there’s no time like the present to take the next step; and we’re here to support you in your journey. **About the job** The Customer Success team is looking...

Job Description: Head of Customer SuccessCompany Overview:Randstad is partnering with a leading global fintech company at the forefront of innovation, dedicated to providing cutting-edge financial solutions to individuals and businesses worldwide. With a commitment to excellence and customer-centric approach, we empower our clients to thrive in the...

**Job Title: Customer Success Specialist (English + Mandarin)** **Target: ASAP, July** **Salary: RM3000 to RM3300 (Basic, depending on experience) + RM300 Language Allowance** **Location: Kelana Centre Point, Selangor** Are you a highly motivated individual with a strong command of English and Mandarin languages? Do you thrive in a customer-oriented...

**Roles & Responsibilities**: - Work with Programme Team on marketing penetration activities, generate leads from marketing campaigns and follow up on all marketing leads to help achieve training revenue. - Support the Marketing Team to create effective penetration activities and align marketing messaging for the various customer personas. - Analyse the...

**Customer Success Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

**Sector**: Customer Success - **Expiry Date**: 15 May 2024 - **Job Ref**: J11437

**Key Responsibilities**: - Provide 5-star customer service, and go extra-mile for clients, to achieve an exceptional customer experience. - Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them. - Coordinating the communication between clients...

Cargobase is looking for an outstanding Customer Success Senior Executive or Assistant Manager to help us realize our growth ambitions for the region. The Cargobase Transportation Management System is transforming how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors,...

As a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with CISCO's products and services. You will engage with customers early in their lifecycle, providing guidance, support, and expertise to facilitate a smooth onboarding experience. By...

**Overview**: As a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with CISCO's products and services. You will engage with customers early in their lifecycle, providing guidance, support, and expertise to facilitate a smooth onboarding...

Job Description: - Proactively reach out to existing clients via phone to understand their needs and concerns. - Build and maintain strong, positive relationships with clients by providing exceptional service and support. - Guide clients on effectively using our job posting platform to maximize their recruitment efforts. - Offer assistance, troubleshoot...

**The Position**: - The Customer Success Manager (CSM) ensures a smooth on-boarding and integration process and life cycle management to capture the business value of Tier-1 Enterprise customer. **The Responsibilities of the Role**: - Work in tandem with sales and business development and are the main technical Point of Contact for the customer. - Be the...

**Responsibilities** - Effectively manages renewal of all contracts in assigned territory to protect and grow Veeam maintenance revenue, as well as upsell and cross sell - Ensures customer success and goes above and beyond to ensure customer retention and satisfaction - Proactively monitors the funnel of expiring agreements, executes actions in timely manner...