L2 Production Support Specialist Contact Centre Applications

Apply for L2 Production Support Specialist Contact Centre Applications, Career Progress Consultants in Malaysia for 5 - 9 Year of Experience on

Apply for Application Production Support Specialist, Career Progress Consultants in Malaysia for 5 - 8 Year of Experience on

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Handle and resolve incoming calls (including product enquiries, service request, feedback & complaints) as per contact centre standard operating procedures and CIMB guidelines - Perform the required verification prior to proceeding with updating of customer’s information, fulfilling customer's requests or providing account information as requested by...

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

About Our Client Our client is a prominent global leading company in advanced medical and imaging solutions in Malaysia. With a solid reputation in the industry, it is recognised for its innovative technology and high-quality products to address essential healthcare challenges. The company boasts a team of dedicated professionals committed to delivering...

Job Summary The Technical Application Specialist diagnoses, troubleshoots, repairs and debugs software, network systems and/or hardware. Documents and escalates issues as necessary. Duties & Responsibilities Confers with customers via phone, email or chat to diagnose technical and/or system problem troubleshoot, repair and test solutions. Fully documents...

Depending on applicant experience and capabilities, we have multiple positions to fill in this role (L1 Customer Support or L2 Application Support). L1 Customer Support ExecutiveThis role's main responsibility is to act as a traffic controller for support request tickets, to improve the workflow and overall management of requests in the application support...

Depending on individual's experience and abilities, we are looking to fill various positions in this role (L1 Customer Support or L2 Application Support).WHAT YOU WILL DO:Manage ticketing tasks such as organizing, updating, following up, and assigning tickets to the appropriate support team members or departments.Assist with support-related issues in terms...

Executive Recruitment Company Monroe Consulting Group's Health Division is partnering with one of the world's largest aesthetic and beauty equipment manufacturers. Our client is a principal company that brings premium beauty products to more than 60 countries over the world. As business growth and expansion continues, our esteemed client is looking for a...

Executive Recruitment Company Monroe Consulting Group's Health Division is partnering with one of the world's largest aesthetic and beauty equipment manufacturers. Our client is a principal company that brings premium beauty products to more than 60 countries over the world. As business growth and expansion continues, our esteemed client is looking...

Developers/Programmers (Information & Communication Technology)The Senior Specialist, IT Solutions brings expertise in business, process, and technology to teams responsible for assessing, designing, delivering, and supporting IT solutions for clients and customers. This role entails ensuring quality input and deliverables from external solution team...

Childcare & Outside School Hours Care (Education & Training) We are seeking a dedicated and dynamic Centre Manager to oversee the operations of a Singapore Math enrichment centre located in Ampang, Kuala Lumpur. As the Centre Manager, you will be responsible for managing the day-to-day activities of the centre, ensuring smooth operations, and providing...

Developers/Programmers (Information & Communication Technology) The Senior Specialist, IT Solutions provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. The Senior IT Solution Specialist will also have the experience and responsibility to...

Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities. - Be the first-line primary contact person for the customer on all queries relating to credit,...

**Global Business Centre Manager**: - **Sector**: Monroe Industrial - **Contact**: Shawin Kaur - **Client**: Monroe Consulting Group - **Location**: Malaysia - **Salary**: Negotiable - **Expiry Date**: 22 April 2024 - **Job Ref**: BBBH437070_1705994769 Executive search firm, Monroe Consulting Group is recruiting on behalf of one of the leading...

Benefit Gaji basic starting RM2000-RM3000 Training Allowance RM Hari sahaja) Insurance & Medical Claim Insentif disediakan Kwsp/perkeso Annual Cuti Tahunan 12 Day Kenaikan Gaji setiap tahun Peluang untuk kenaikan pangkat Penghargaan kakitangan, ganjaran kakitangan BONUS Tahunan yang menarik Referral Program Monthly Team bulding (Perayaan dan Festival)...

Job Summary: Functional Area: High Frequency EM Simulations, EMI/EMC, RF, Antennas, Radars Job Description: Application Engineer, responsible for pre-and post-sales technical activity in the CEM domain. The purpose of this Engineering position is to provide technical interface between the Customer and our Product, as well as activities relative to...

About UsFrom its roots in Malaysia, Guardian has built a regional reputation for being a trusted, committed and responsible pharmacy brand for over four decades. Today, Guardian operates across Malaysia, Indonesia, Singapore, Vietnam, Brunei and Cambodia, and provides a wide range of health care, beauty care, personal care and baby care products, with...

About Our Client Our client is a prominent global leading company in advanced medical and imaging solutions in Malaysia. With a solid reputation in the industry, it is recognised for its innovative technology and high-quality products to address essential healthcare challenges. The company boasts a team of dedicated professionals committed to delivering...