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Application Support Consultant

3 months ago

Malaysia TRIASET SDN BHD Full time

Responsibilities:

  • Involve in software application and reports troubleshooting and rectification of errors.
  • Act as a first point of contact to our clients.
  • Involve in client support on software application, databases and infrastructure issues.
  • Provide internal or external technical training to clients.
  • Collaborate with development team to ensure the stability of software application and reports before delivering to our clients.
  • Recommend solutions on how to use application on issues reported.
  • Assist in enhancing the software application in meeting market requirements.
  • Monitor and maintain issues in helpdesk system.

Requirements:

  • Candidate must possess at least a Bachelor’s Degree in Computer Science/Information Technology, Financial Engineering or its equivalents.
  • At least 1 year of Application support or software development experiences. Fresh graduates are encouraged to apply.
  • Experience Treasury/Investment/Insurance industry is an added advantage though not necessary.
  • Knowledge in Microsoft SQL Server, Java ,React, Microsoft .NET, VB, is an advantage.
  • Knowledge in one of these reporting tools (SSRS, Oracle Interactive Reporting or Crystal Report) is an advantage.
  • Database knowledge in MSSQL is an advantage.
  • Ability to multi-task and prioritize tasks.
  • Ability to identify problems and issues encountered and highlight to manager.
  • Good Communication skills and interpersonal skill at all levels.
  • Proficiency of English in written and oral communication is necessary.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,800.00 - RM3,800.00 per month

Benefits:

  • Flexible schedule

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay

Expected Start Date: 07/03/2024

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