Customer Relationship Management Officer

Found in: beBee S MY - 1 month ago


Malaysia Anglo East (M) Sdn Bhd Full time

Customer Service Representative Job Responsibilities:•Provided excellent support to customer via all relevant communication channels i.e. email, WhatsApp’s and call backs.•Attend to customer complaint by understand the details and track the issue in timely manner.•To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly.•Responsible to liaise and working closely with internal stakeholder to provide resolution back to customer within the expected timeframe.•Identifying, tracking and escalating consistent or recurring issue as required.•Able to provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.•Assist in improving and monitoring procedures & processes to ensure all SLAs are met accordingly.•Attend to customer upon insurance policy renewals.•Demonstrate and provide a high level of professionalism and competent customer service.•Able to communicate effectively with customers in a friendly and polite manner following the processes.


  • Customer Officer

    Found in: beBee S MY - 4 weeks ago


    Malaysia CHEE KIT YEN Part time

    Interact with customers on behalf of company. Hiring Full Time or Semi Permanent partners. Working time can be discussed and catered, subject to interview outcome. Respond to customer inquiries and requests in person, through the telephone and onlineCustomer service officers work in various industries, including retail, financial services,...

  • Customer Officer

    Found in: beBee S MY - 2 weeks ago


    Malaysia CHEE KIT YEN Part time

    Interact with customers on behalf of company. Hiring Full Time or Semi Permanent partners. Working time can be discussed and catered, subject to interview outcome. Respond to customer inquiries and requests in person, through the telephone and onlineCustomer service officers work in various industries, including retail, financial services,...

  • Customer Officer

    Found in: beBee jobs MY - 1 week ago


    Malaysia CHEE KIT YEN Full time

    Interact with customers on behalf of company. Hiring Full Time or Semi Permanent partners. Working time can be discussed and catered, subject to interview outcome. Respond to customer inquiries and requests in person, through the telephone and onlineCustomer service officers work in various industries, including retail, financial services,...

  • Relationship Manager

    Found in: beBee jobs MY - 1 week ago


    Malaysia Career Channel Executive Search Full time

    Job details Here's how the job details align with yourprofile . Pay RM 4,000 - RM 10,000 a month Job type Full-time Shift and schedule Day shift Location Key Responsibilities: Acquire and manage customer relationships by providing financial planning advice in a sales oriented environment. Manage customer relationships to increase share of wallet...

  • Relationship Manager

    Found in: beBee S MY - 2 weeks ago


    Malaysia Career Channel Executive Search Full time

    Job details Here’s how the job details align with yourprofile . Pay RM 4,000 - RM 10,000 a month Job type Full-time Shift and schedule Day shift Location Key Responsibilities: Acquire and manage customer relationships by providing financial planning advice in a sales oriented environment. Manage customer relationships to increase share of...


  • Malaysia CIMB Group Full time

    JOB TITLE- PREFERRED RELATIONSHIP MANAGER (PRM)- Grade- U7.S- Location- Retail & Preferred Branch- Reports to- Branch Manager- Other Reporting Relationship- Dotted line to Preferred Segment Manager- Subordinates- Job Purpose- - Key Products- Asset Under Management (AUM) - Deposits - KEY RESPONSIBILITIES- Sales Planning & Execution- To service Preferred...


  • Malaysia CIMB Group Full time

    JOB TITLE- PREFERRED RELATIONSHIP MANAGER (PRM)- Grade- U.S- Location- Retail & Preferred Branch- Reports to- Branch Manager- Other Reporting Relationship- Dotted line to Preferred Segment Manager- Subordinates- Job Purpose- - Key Products- Asset Under Management (AUM) - Deposits - KEY RESPONSIBILITIES- Sales Planning & Execution- To service Preferred...


  • Malaysia OCBC Bank Full time

    **Relationship Managers for Equipment Financing - Klang Valley** **-** **(**230001SA**)** - Relationship Management with customers, distribution channels and vendors to build rapport and providing equipment financing solutions. - Build customer base through planned sales & marketing visits focusing on the preferred industries. - Prepare credit propositions...

  • Relationship Manager, Commercial Banking

    Found in: beBee jobs MY - 1 week ago


    Malaysia OCBC Bank Full time

    Job Description - Relationship Manager, Commercial Banking - KL K) Relationship Manager, Commercial Banking - KL K ) Job Descriptions Responsible for managing a portfolio of existing Commercial Banking customers with optimization of revenue through sound credit evaluation, wallet sizing and account planning. Strategic acquisition of new-to-bank...


  • Malaysia CIMB Group Full time

    **KEY RESPONSIBILITIES** - Sales Planning & Execution- To service Preferred customers base above RM 250,000 - To actively acquire New-to-Bank (NTB) and New-to-Preferred (NTP) customers. - To promote Bank's other products and services that management may deem relevant to distribute to Preferred customers via sales referrals. - To provide fast and convenient...


  • Malaysia CIMB Group Full time

    **Key Responsibilities**: - Acquire and manage customer relationships by providing financial planning advice in a sales oriented environment. - Manage customer relationships to increase share of wallet under the "Farmer" concept. - Provide financial planning advice to customers - focusing on Wealth Management Products. - Take initiative and run activities...

  • Relationship Manager, Medium Enterprise

    Found in: beBee jobs MY - 1 week ago


    Malaysia CIMB Full time

    Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities. Be the first-line primary contact person for the customer on all queries relating to credit,...

  • Relationship Manager, Commercial Banking

    Found in: beBee S MY - 4 weeks ago


    Malaysia OCBC Bank Full time

    Job Description - Relationship Manager, Commercial Banking - KL (2300004K) Relationship Manager, Commercial Banking - KL - ( 2300004K ) Job Descriptions Responsible for managing a portfolio of existing Commercial Banking customers with optimization of revenue through sound credit evaluation, wallet sizing and account planning. Strategic acquisition...

  • Relationship Manager, Commercial Banking

    Found in: beBee S MY - 2 weeks ago


    Malaysia OCBC Bank Full time

    Job Description - Relationship Manager, Commercial Banking - KL (2300004K) Relationship Manager, Commercial Banking - KL - ( 2300004K ) Job Descriptions Responsible for managing a portfolio of existing Commercial Banking customers with optimization of revenue through sound credit evaluation, wallet sizing and account planning. Strategic acquisition...

  • Relationship Manager, Retail Banking

    Found in: beBee jobs MY - 1 week ago


    Malaysia alrajhi bank Malaysia Full time

    Overall Responsible to achieve sales targets. What you will do Single touch point to serve the high net worth individuals to fulfill their financial & banking needs via financial planning & customized wealth solutions. Ensure achievement of targets assigned Work with Branch Manager to ensure sales activities are in line with business direction Review...

  • Relationship Manager, SME Banking

    Found in: beBee jobs MY - 1 week ago


    Malaysia CIMB Full time

    Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities. Be the first-line primary contact person for the customer on all queries relating to credit,...


  • Malaysia CIMB Group Full time

    **KEY RESPONSIBILITIES** - **Sales Planning & Execution** - To service Preferred customers base above RM 250,000 - To actively acquire New-to-Bank (NTB) and New-to-Preferred (NTP) customers. - To promote Bank's other products and services that management may deem relevant to distribute to Preferred customers via sales referrals. - To provide fast and...

  • Customer Experience Officer

    Found in: beBee S MY - 4 weeks ago


    Malaysia Comfort Works Full time

    The Role Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. Key Responsibilities: Tracking Customer Experiences: ...

  • Customer Experience Officer

    Found in: beBee S MY - 2 weeks ago


    Malaysia Comfort Works Full time

    The Role Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. Key Responsibilities: Tracking Customer Experiences: ...


  • Malaysia CIMB Group Full time

    Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities. - Be the first-line primary contact person for the customer on all queries relating to credit,...