Outbound Upsell Specialist I Forex I Thai Market

2 months ago


Malaysia Duhani Capital Full time

Location: Kuala Lumpur, Malaysia ( Must be willing to relocate)

Company: Retail FX & CFDs

Role Overview: We are seeking passionate Outbound Upsell Specialist to join our clients retail FX & CFDs company. This role focuses on the Thailand market, where you will engage potential clients via phone and social media to introduce our products and services.

Responsibilities:

  • Actively engage potential clients through outbound calls and cold calling.
  • Handle customer inquiries, provide information, and address concerns to ensure sales closures.
  • Assist clients with the account opening process and guide them through the full sales cycle.
  • Collaborate with sales and marketing teams to implement strategies for client conversion and retention.
  • Stay updated on industry trends, market changes, and product offerings to effectively assist clients.

Requirements:

  • Bachelors degree in a related field.
  • Fluent in both English and Thai(mandatory).
  • Minimum of 1 year of experience in telesales or customer handling, preferably in financial services.
  • Knowledge or experience in the FX & CFDs industry is a significant advantage.
  • Strong interpersonal skills with the ability to build rapport and trust with clients.
  • Results-oriented with a focus on meeting and exceeding conversion targets.
  • Excellent communication skills, both verbal and written.

Additional Information:

  • This role is based in Kuala Lumpur, Malaysia. Candidates must be willing to relocate.
  • Relocation assistance will be provided, including visa support, flight tickets, and a relocation allowance.
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