Outbound Upsell Specialist I Forex I Thai Market
2 months ago
Location: Kuala Lumpur, Malaysia ( Must be willing to relocate)
Company: Retail FX & CFDs
Role Overview: We are seeking passionate Outbound Upsell Specialist to join our clients retail FX & CFDs company. This role focuses on the Thailand market, where you will engage potential clients via phone and social media to introduce our products and services.
Responsibilities:
- Actively engage potential clients through outbound calls and cold calling.
- Handle customer inquiries, provide information, and address concerns to ensure sales closures.
- Assist clients with the account opening process and guide them through the full sales cycle.
- Collaborate with sales and marketing teams to implement strategies for client conversion and retention.
- Stay updated on industry trends, market changes, and product offerings to effectively assist clients.
Requirements:
- Bachelors degree in a related field.
- Fluent in both English and Thai(mandatory).
- Minimum of 1 year of experience in telesales or customer handling, preferably in financial services.
- Knowledge or experience in the FX & CFDs industry is a significant advantage.
- Strong interpersonal skills with the ability to build rapport and trust with clients.
- Results-oriented with a focus on meeting and exceeding conversion targets.
- Excellent communication skills, both verbal and written.
Additional Information:
- This role is based in Kuala Lumpur, Malaysia. Candidates must be willing to relocate.
- Relocation assistance will be provided, including visa support, flight tickets, and a relocation allowance.
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