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Outbound Sales Team Manager I Forex I India Market
3 months ago
Location: Kuala Lumpur, Malaysia ( Must be willing to relocate )
Company: Retail FX & CFDs
Role Overview: Are you a dynamic leader with a passion for driving client engagement and conversion? Were on the lookout for a motivated Team Manager to spearhead client interactions for our clients retail FX & CFDs company, focusing on the dynamic India market. If you excel at building relationships and surpassing conversion targets, this role is perfect for you
Key Responsibilities:
- Strategic Leadership: Guide and inspire a team of conversion associates to connect with potential clients through telesales, effectively promoting our Retail FX & CFDs offerings.
- Customer-Centric Management: Oversee and address customer inquiries, provide detailed information, and resolve concerns to deliver an exceptional customer experience.
- Onboarding Facilitation: Assist clients through the account opening process, ensuring a smooth and efficient onboarding experience.
- Collaborative Strategy: Partner with sales and marketing teams to develop and execute strategies for client conversion and retention.
- Market Awareness: Stay updated on industry trends, market developments, and product knowledge to better support clients and drive successful conversions.
Requirements:
- Educational Qualification: Bachelors degree in a relevant field is essential.
- Language Skills: Fluent in both English and Hindi.
- Professional Experience: At least 1 year of experience managing a telesales team within the FX & CFDs industry is required.
- Interpersonal Abilities: Strong interpersonal skills with a talent for building rapport and trust with clients.
- Results-Oriented: Demonstrated ability to meet and exceed conversion targets.
- Communication Skills: Excellent verbal and written communication skills.
Additional Information:
- The role is based in Kuala Lumpur, Malaysia. Candidates must be open to relocating.
- Comprehensive relocation assistance will be provided, including visa support, flight tickets, and a relocation allowance.