Customer success specialist

1 week ago


Melaka, Malaysia Hartalega Holdings Berhad Full time

Job Description:Hartalega Holdings Berhad is seeking a part-time Customer Success Specialist to join our team in Malacca City, Melaka, MY. This entry-level position requires 0 years of experience and is ideal for individuals who are driven, confident, innovative, and have a passion for research.Responsibilities:1. Onboard new customers and provide them with training on our products and services.2. Act as the main point of contact for customer inquiries, issues, and concerns.3. Develop and maintain relationships with customers to ensure their satisfaction and retention.4. Collect and analyze customer feedback to identify areas for improvement.5. Collaborate with internal teams to address customer needs and provide solutions.6. Stay up to date on industry trends and best practices to enhance customer success initiatives.7. Assist in the development of customer success strategies and processes.Requirements:1. Strong communication and interpersonal skills.2. Ability to work independently and as part of a team.3. Excellent problem-solving abilities.4. Proficiency in Microsoft Office and CRM software.5. Bachelor's degree in Business Administration or a related field preferred.Benefits:- Training & professional development opportunities to enhance skills and knowledge.- Visa sponsorship for eligible candidates.- Medical coverage for employees.Working Environment: At Hartalega Holdings Berhad, we pave the way for diversity and inclusivity, creating a culture of belonging where every employee feels valued and respected.Equal Opportunity Statement: Hartalega Holdings Berhad is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment without regard to these factors. How to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job.



  • Melaka, Malaysia Top Glove Corporation Berhad Full time

    Job description:We are currently seeking a part-time Customer Success Representative to join our team at Top Glove Corporation Berhad in Malacca City, Melaka, MY. As an entry-level position, no prior experience is required, but candidates should possess resourcefulness, reliability, leadership skills, and people management capabilities. Responsibilities:-...


  • Melaka, Malaysia Top Glove Corporation Berhad Full time

    Job description:We are currently seeking a part-time Customer Success Representative to join our team at Top Glove Corporation Berhad in Malacca City, Melaka, MY. As an entry-level position, no prior experience is required, but candidates should possess resourcefulness, reliability, leadership skills, and people management capabilities. Responsibilities:-...


  • Melaka, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...


  • Melaka, Malaysia N3tworx Full time

    Join Our Team! We are looking for a **Marketing Automations Specialist.** **Who We Are**: We're a dynamic, work-from-home marketing agency that's laser-focused on the CFD brokerage industry. Our team is comprised of A-players who thrive in a supportive, cooperative environment. We're committed to constant improvement, both in our personal capacities and...


  • Melaka, Malaysia N3tworx Full time

    Join Our Team! We are looking for a **Marketing Automations Specialist.** **Who We Are**: We're a dynamic, work-from-home marketing agency that's laser-focused on the CFD brokerage industry. Our team is comprised of A-players who thrive in a supportive, cooperative environment. We're committed to constant improvement, both in our personal capacities and...


  • Melaka, Malaysia TRESCO OPHTHALMIC SOLUTIONS SDN BHD Full time

    Medical product specialist is tasked to promote the company's surgical instruments and disposable products to surgeons & nurses in hospitals and clinics. You will meet potential & existing customers regularly to understand their needs and to provide solutions to their problems. You will work with nurses and doctors to develop procedure packs that contain...

  • Pharmacist

    2 weeks ago


    Melaka, Malaysia Putra Specialist Hospital (Melaka) Sdn Bhd Full time

    Job Description: - Ensure the delivery of quality pharmacy services in Putra Specialist Hospital. - Provide drug information and education to other healthcare providers. - Provide professional medical consultation and healthcare advice to all the customers - Provide excellent service and maintain good relationship with all our customers - Ensure operation...

  • Product Specialist

    1 week ago


    Melaka, Malaysia Pharma Nord Sdn Bhd Full time

    Good to announce that we are hiring for Product Specialist position - base in: - **Malacca** **Job Description**: **Are you driven, optimistic and ready to take on new challenges?** We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching...

  • Product Specialist

    6 days ago


    Melaka, Malaysia Pharma Nord Sdn Bhd Full time

    Good to announce that we are hiring for Product Specialist position - base in: - **Malacca** **Job Description**: **Are you driven, optimistic and ready to take on new challenges?** We are looking for Product Specialists with a growth mindset to connect our brand with our key audiences. To help you succeed in this role, product training and sales coaching...

  • Assembly Specialist

    2 weeks ago


    Melaka, Malaysia Elemac Precision Engineering Sdn Bhd Full time

    Review project instruction and specification to identify, modify and plan requirements, fabrication, assembly and tool testing. -To assemble electrical and mechanical systems for automation equipment & machinery. -To set up, arrange, and operate equipment as per the specifications and instructions from the superior. -To assemble fabrication parts or...


  • Melaka, Malaysia FLESSO TECHNOLOGIES SDN BHD Full time

    **The Important Role** **You will play an important role in**: - Engaging in all forms of consumer and wholesale customer service. - Monitoring, updating, and conducting live chats across company eCommerce and social media channels - Processing wholesale purchase orders and liaising with our warehouse team to oversee the timely dispatch of orders. -...


  • Melaka, Malaysia FLESSO TECHNOLOGIES SDN BHD Full time

    **The Important Role** **You will play an important role in**: - Engaging in all forms of consumer and wholesale customer service. - Monitoring, updating, and conducting live chats across company eCommerce and social media channels - Processing wholesale purchase orders and liaising with our warehouse team to oversee the timely dispatch of orders. -...


  • Melaka, Malaysia FLESSO TECHNOLOGIES SDN BHD Full time

    **The Important Role** **You will play an important role in**: - Engaging in all forms of consumer and wholesale customer service. - Monitoring, updating, and conducting live chats across company eCommerce and social media channels - Processing wholesale purchase orders and liaising with our warehouse team to oversee the timely dispatch of orders. -...

  • Live chat specialist

    4 weeks ago


    Melaka, Malaysia Ppb Group Berhad Full time

    Job Description:PPB Group Berhad is seeking a part-time Live Chat Specialist to join our team in Malacca City, Melaka, MY. As an Entry Level Live Chat Specialist, you will be responsible for engaging with customers through online chat to provide information, answer questions, and resolve any issues they may have. Responsibilities:1. Engage with customers in...

  • Live chat specialist

    1 month ago


    Melaka, Malaysia Ppb Group Berhad Full time

    Job Description:PPB Group Berhad is seeking a part-time Live Chat Specialist to join our team in Malacca City, Melaka, MY. As an Entry Level Live Chat Specialist, you will be responsible for engaging with customers through online chat to provide information, answer questions, and resolve any issues they may have. Responsibilities:1. Engage with customers in...

  • Planning Specialist

    2 weeks ago


    Melaka, Malaysia Givaudan Full time

    Step into our world of creativity and joy! Planning Specialist - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with...

  • Customer Service

    6 days ago


    Melaka, Malaysia RAIHAN PRINTING Full time

    Interpersonal and customer service skills to ensure positive interactions with customers - Analytical and problem-solving skills to diagnose problems and recommend effective solutions - Multitasking and organizational skills to work on multiple issues at one time - Active listening and communication skills to handle patrons who may be upset - Teamwork skills...

  • Customer Service

    4 weeks ago


    Melaka, Malaysia Straqta Sdn Bhd Full time

    Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent Pay: RM2,000.00 -...

  • Customer Service

    6 days ago


    Melaka, Malaysia Straqta Sdn Bhd Full time

    Job Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Full-time, Permanent **Salary**: RM2,000.00...


  • Melaka, Malaysia SMBO Group Sdn Bhd Full time

    To attend / answer incoming calls from all platform customers. (Tiktok, Shopee, & Offline marketplace.) - Identify the problems and assist them to solve the problem by providing the right solution. - Follow up with the customer on pending cases. **Job Type**: Internship Contract length: 6 months **Salary**: RM300.00 - RM500.00 per month **Benefits**: -...