Customer Service Specialist

**Responsibilities** - providing assistance and resolving customer's issues - Ensuring proper execution of company SOP - Providing an excellent overall after sales care services. **Requirements**: - Preferably Executives specializing in Customer Service or equivalent - Fresh graduates/Entry level applicants are encouraged to apply - Well verse in English...

Skop kerja: 1. Menjawab pertanyaan pelanggan dr facebook messenger, whatsapp & medium chating yg lain (akan datang) Page FB: - Ironguardz Melaka - Ironguardz KL/Selangor - Besi Master - Page tambahan akan dtg Whatsapp no: - Ironguardz Melaka - ironguardz KL/Selangor - Besi Master - Nombor tambahan akan dtg 2. Membuat posting di media sosial FB Page...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

**Handling inbound and outbound calls and enquiries from customers**: - **Follow up and resolve customers feedback and ensure it is close to satisfaction**: - **To channel & escalate any unresolved issues/feedback to other stakeholders or next level within the agreed procedure**: - Participate in ad hoc projects as required - Proactively identify areas of...

CUSTOMER CARELINE SPECIALIST Maximum entry salary: RM2200 (based on experience and qualifications) Welfare allowance: EPF, SOCSO, annual leave, Medical leave, overtime. Job requirements: 1. Education - SPM/STPM,UEC, A-Level (Diploma/Degree is preferred) 2. Language - English, Malay (reading, writing, listening, speaking) 3. Experience - relevant customer...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

**Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle...

**HMJ Biz Point Sdn.Bhd** is a subsidiary of **Hj.Mat Hj.Jantan Sdn.Bhd**. The Company focusing on sales & as a distributor of an **organic fertilizer products** known as **"Baja Milagro"**. This fertilizer is an organic fertilizer that is recognized and collaborated with researchers from **University Putra Malaysia (UPM) **which is now receiving great...

Handling customer check in & check out Handling customer complaint and ensure information deliver to operation team Greed customer with hospitality manner Handling customer enquiry Dealing with OTA enquiry and setting **Salary**: RM2,000.00 - RM3,000.00 per month **Benefits**: - Cell phone reimbursement - Free parking - Opportunities for promotion -...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

**Authority** 1. To prepare quotation, delivery orders and invoices. **Responsibility** 1. Process work order request by customer. 2. Issue Invoice, Credit Note and Debit note to customers. 3. To assist in handling Oracle System (update ETA, Acknowledgement, create ASN label for delivery). 4. To assist in record and update daily sales listing. 5. File...

Jawatan kosong diperlukan segara di cawangan **Melaka (Jonker Walk)**. - Berpakaian kemas dan penampilan segak. - Jawatan sepenuh masa. - Mahir untuk mengendalikan order pelanggan melalui Food Panda, WhatsApp’s dan sebagainya. - Mesra, ceria, jujur, amanah dan rajin. - Memiliki kemahiran komunikasi yang baik. - Mampu bertutur dengan fasih dalam Bahasa...

**Responsibilities**: - Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely.**Benefits**: - EPF -...

Do you have experience in helping customers with complaints and questions, give customers information about products and services, take orders, and process returns? Are you looking for an opportunity where you can develop your expertise and challenge yourself? Then you came to the right place! We are looking for a **_CUSTOMER SERVICE_**. **_**_ -...

TM ONE offers solutions for all your industry-specific needs and goals - so your business can run better, faster, and more profitably right into the future. We are TM subsidiaries that specialist in business solution and technology. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely. Our company vision is is to offer a universe of...

**Job Summary** **Responsibilities**: - Answer customer inquiries and provide information about our products and services - Resolve customer complaints and issues in a report to company system - Process customer orders - Maintain accurate customer records and update databases - Collaborate with other departments to ensure customer satisfaction -...

Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...

**Overview** - A Customer Service Officer is responsible for providing frontline services in areas such as manning the lobby information counter, liaising with patients and caregivers for enquires and any other assistance. - S/He is able to combine excellent customer service and problem-solving skills, with the ability to work both independently and as part...

Established in 1976, Merison Group of Companies is the biggest distributor in Southern and East Coast region of Malaysia partnering with international conglomerates distributing more than 40 brands in the retail arena of the consumer market. We are one of the largest supply chain management specialists with extensive touchpoints & merchandizing. Merison...